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Public Tickets

Douglas Elom Setting appointment start time from 9:30 am to 10:15 am for a duration of 45 minutes and then the same again every hourClosed   Amelia   Updated September 18, 2020 at 7:29am   5 Most recent comment from Aleksandar Vuković:Hi again DouglasLike I mentioned in my previous response - you need to configure the default time slot step, so creating a 20-minute service you would need to configure the time slot step to be a 5 ... Nishant Raj Local Time Zone issueClosed   Amelia   Updated September 17, 2020 at 1:28pm   2 Most recent comment from Aleksandar Vuković:Hello Nishant RajWell, if you changed your time zone to UTC+5:30 and you see 4:30PM changed to 01:00AM, the time difference checks out (I mean, adding 30 minutes of the time difference changes 00:3 ... Alvaro WebhooksClosed   Amelia   Updated September 17, 2020 at 1:21pm   2 Most recent comment from Aleksandar Vuković:Hello AlvaroWe don't have native integration with Hubspot, but you could use our web hooks.Actions can be triggered on “booking completed”, “booking canceled”, and “booking reschedule ... Alexander Kramer Minimum time required before bookingClosed   Amelia   Updated September 17, 2020 at 1:17pm   6 Most recent comment from Aleksandar Vuković:Hello Chih Liang TsengFor future reference, when you are posting on tickets that are not yours, can you please open a new one, and we will help you there. In that way, issues and questions which are r ... Ushir Shah Privacy with regards to Google Calendar InvitesClosed   Amelia   Updated September 17, 2020 at 12:54pm   2 Most recent comment from Miloš Jovanović:Hi Ushir,Thank you for your purchase.Unfortuantely there is no option to hide the participants in the Google meeting from our plugin.Maybe there are some settings in the Google account or calendar tha ... Maya Display a calendar of free slotsClosed   Amelia   Updated September 17, 2020 at 12:23pm   2 Most recent comment from Miloš Jovanović:HI Maya,Thank you for your purchase.As I understand you want to display the calendar but only with the free slots and dates?So the dates that are booked already are not displayed?If that is the case, ... masa77 checkout error after updating Amelia 2.7 to 2.9.1Closed   Amelia   Updated September 17, 2020 at 1:33pm   5 Most recent comment from Aleksandar Vuković:Great news, masa77Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. James Hayward Custom Duration times + Buffer timesClosed   Amelia   Updated September 17, 2020 at 11:51am   3 Most recent comment from Aleksandar Vuković:Thank you for your purchase, JamesThank you for sharing the screenshot with everyone. Also, you can read more about Amelia's General settings in our documentation. Venessa West Users not CreatedClosed   Amelia   Updated September 17, 2020 at 11:48am   2 Most recent comment from Miloš Jovanović:HI Venessa,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most eff ... jenny domingo Can we add a custom field that is tied to an employee?Closed   Amelia   Updated September 17, 2020 at 11:33am   2 Most recent comment from Aleksandar Vuković:Hello JennyThank you for your purchase.Once you setup the Zoom Settings you would need to connect your employees/events with zoom hosts. To connect employees, go to the Employees page, open Employee a ... Jiří Dofek CostumersClosed   Amelia   Updated September 17, 2020 at 10:52am   2 Most recent comment from Miloš Jovanović:HI Jiří,Thank you for your purchase.As I understand you want for your employees to see all the customers that are saved in the plugin?Correct me if I did not understand you correctly. Barry Greenberg Can we stop mutiple appointments from grouping?Closed   Amelia   Updated September 17, 2020 at 10:47am   13 Most recent comment from Aleksandar Vuković:Hi again BarryAs far as I know, they shouldn't be grouped like that, so it will be forwarded to our development team.I cannot say when it will be resolved, that's correct.Matthew, When you ... Adrianne Meldrum Font SizeClosed   Amelia   Updated September 17, 2020 at 10:21am   2 Most recent comment from Miloš Jovanović:HI [email protected],Thank you for your purchase. At the moment, there are no settings to choose the font size in Amelia. You can use the CSS rule on the page between style tags where ... Marc Invoice emailClosed   Amelia   Updated September 17, 2020 at 6:42am   4 Most recent comment from Aleksandar Vuković:Hi again MarcAre you referring to recurring appointments or events? To be able to book 5 time slots you need to use one of these two.The invoice is customizable as I said in the previous ticket, bu ... Thorben Events backend does not loadClosed   Amelia   Updated September 16, 2020 at 8:40pm   7 Most recent comment from Aleksandar Vuković:Hi again ThorbenThis should not happen again if you don't delete the tables from your database. While those tables remain intact, you should have no more issues like this.