As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Dave Caffrey Stripe IssueClosed   Amelia   Updated December 10, 2020 at 11:31pm   2 Most recent comment from [deleted]:Hello, Thanks for your message. I am afraid it's not available in Amelia at the moment, sorry. You can submit this as a feature request here: https://wpamelia.cnflx.io/boards/feature-requests Mateo Change Label and languageClosed   Amelia   Updated December 10, 2020 at 11:21pm   2 Most recent comment from [deleted]:Hello,Thanks for your message.1. You can hide the drop-down with some custom CSS: div.am-select-service > form > div.el-form-item.am-select-employee-option { display: none !important; }2. The plugi ... Succeedat Languages domain changeClosed   Amelia   Updated December 10, 2020 at 10:08pm   2 Most recent comment from [deleted]:Hello,Thank you for getting in touch.I am afraid Amelia doesn't have any API, sorry.If you plan to use Amelia on your new website, you would need to reconnect your domain to your new organisation ... Daniel Holman 2 way sync for Outlook calendars not workingClosed   Amelia   Updated December 10, 2020 at 8:42pm   5 Most recent comment from [deleted]:Hello Daniel,Events created in either Outlook or Google are only blocked from the employee connected to a certain calendar. So, if you connected Outlook with Amelia correctly, and connected your emplo ... GAreth 40 min Service TimesClosed   Amelia   Updated December 10, 2020 at 12:14pm   7 Most recent comment from [deleted]:Hi Gareth,2. Our developers don't have enough time to accept any customization requests at the moment, sorry.  But we can recommend these services for customization: https://codeable.io/?ref=l1 ... Jo McKenzie WaitlistClosed   Amelia   Updated December 10, 2020 at 11:14am   2 Most recent comment from [deleted]:Hi Jo McKenzie, Thank you for your interest in our plugin. Unfortunately the waiting list isn't supported in our plugin at the moment. We have it on our features list here https://wpamelia.cnflx. ... Alejandro Vidal squarespace web integrationClosed   Amelia   Updated December 10, 2020 at 10:56am   2 Most recent comment from [deleted]:Hi Alejandro Vidal,Thank you for your inquiry.We are not completely sure whether this is possible but you can try using the iframe to add Amelia booking form from the WordPress site to your site.Best ... Peter Sync from/to outlookClosed   Amelia   Updated December 10, 2020 at 10:20am   10 Most recent comment from Aleksandar Vuković:You're welcome, PeterGlad I could be of assistance.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gillian Brennan New Customers in AmeliaClosed   Amelia   Updated December 10, 2020 at 9:22am   3 Most recent comment from Gillian Brennan:That's a pity, thank you for getting back. Marta wordpress erroreClosed   Amelia   Updated December 10, 2020 at 12:24am   2 Most recent comment from [deleted]:Hello,Thanks for you message.Could you please send your message in English. Adrian Gonzalez Escalante USERS PASSWORDClosed   Amelia   Updated December 9, 2020 at 4:40pm   2 Most recent comment from [deleted]:Hello Adrian, Thank you for your purchase. You can't connect Employees in Amelia to WP users that have Amelia manager role, if that is what you are trying to achieve.T hey can be connected to� ... Dominique Schürch CSV ImportClosed   Amelia   Updated December 9, 2020 at 1:52pm   6 Most recent comment from Aleksandar Vuković:You're welcome, DominiqueIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jonathan Waters Woocommerce IntegrationClosed   Amelia   Updated December 9, 2020 at 1:10pm   6 Most recent comment from Aleksandar Vuković:I hope so, JonathanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Corentin Cordonnier ImprovementClosed   Amelia   Updated December 9, 2020 at 1:00pm   2 Most recent comment from [deleted]:Hi Corentin Cordonnier,Thank you for your inquiry and for suggesting this feature.We plan to release a new booking form that will have each selection step as a separate one so we can add options to di ... MindMuscles Amelia and ElementorClosed   Amelia   Updated December 9, 2020 at 12:33pm   2 Most recent comment from [deleted]:Hi MindMuscles,Thank you for your inquiry.Yes, Amelia works with Elementor. We don't have a direct integration, we are working on it for the next update at the moment, but you can use them togeth ...