Public Tickets
Jack
A feature of AmeliaClosed
Amelia
Updated June 24, 2020 at 10:45am
20
Most recent comment from Aleksandar Vuković:Hi JackI agree with you, but unfortunately there's no way to delete tickets. I will close it, and if you need any further assistance please open a new one.
Hac
Employees are only available for back-end bookingClosed
Amelia
Updated June 24, 2020 at 10:35am
2
Most recent comment from [deleted]:Hello Hac, Unfortunately, there isn't such option for employees in Amelia with its current built-in features. You can only have separate services that will be assigned to this employee only and ...
Alexandre CAPPE
Service missing since updateClosed
Amelia
Updated June 24, 2020 at 9:02am
8
Most recent comment from [deleted]:That user was probably added a customer or an employee user role, maybe in the testing process you booked appointments while logged in, or similar. You can access your database and check the roles tha ...
Marie helene Archambault
TranslationClosed
Amelia
Updated June 24, 2020 at 8:51am
4
Most recent comment from [deleted]:Hello Marie, Could you please tell me have you replaced the .po and .mo files in Amelia with your translations? If yes, please deactivate and activate Amelia and let me know if this helped. There is ...
Alexandre CAPPE
Customer does not appear in the listClosed
Amelia
Updated June 24, 2020 at 8:38am
4
Most recent comment from [deleted]:Hello Alexandre, Thank you for the credentials. I've just replied to your other ticket so please check it out, this issue should be solved with the solution provided there, as well. If you ha ...
Sanchayita
PluginClosed
Amelia
Updated June 24, 2020 at 8:33am
4
Most recent comment from Aleksandar Vuković:Hi again SanchayitaAll employees already have a limited view in back-end, but if you want them to stop seeing others appointments, you need to download the User Role Editor plugin, with which you can ...
Marie helene Archambault
PopupClosed
Amelia
Updated June 24, 2020 at 8:04am
2
Most recent comment from [deleted]:Hello Marie, It is probably some CSS conflict, unfortunately.Could you please try adding this CSS:
.el-select-dropdown, .el-popper {
z-index: 9999 !important}
.am-modal {
z-index: 9999 !important}
...
Madhav Anand
URGENT - How to set default ?Closed
Amelia
Updated June 24, 2020 at 6:36am
5
Most recent comment from Aleksandar Vuković:Hello Madhav, hello LukeIf you have only one employee, one service and one location, you will never have the selection displayed to your customers, simply because there is no choice.When you have onl ...
Kayla Boddy
zoom linkClosed
Amelia
Updated June 23, 2020 at 5:12pm
4
Most recent comment from [deleted]:You are welcome, Kayla. Glad to see that the issue is gone. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Tomoe
How can I change the duration?Closed
Amelia
Updated June 23, 2020 at 4:52pm
5
Most recent comment from [deleted]:You are welcome, Tomoe. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Dominique
Amelia intergration with ElementorClosed
Amelia
Updated June 23, 2020 at 4:47pm
4
Most recent comment from [deleted]:You are welcome, Dominique. Regarding first point, I am not sure what exactly do you need, but Amelia uses admin-ajax calls for taking data from the server and showing them on the front-end. This is ...
Midhun Mohan
Needs a refundClosed
Amelia
Updated June 24, 2020 at 11:43am
9
Most recent comment from [deleted]:Hello Midhun Mohan,Please check you email address [email protected], Paddle responded to the email I sent regarding your refund request and they sent the refund information, so please check th ...
Noelle Leahy
Stripe payment descriptionsClosed
Amelia
Updated June 23, 2020 at 3:23pm
2
Most recent comment from [deleted]:Hello Noelle,
We added this as a possibility in one of the latest updates of Amelia, but you need to enable this in your database. Please access your database, find and open the wp_options table ...
Amit Gupta
SMS Recharge not working/stuckClosed
Amelia
Updated June 23, 2020 at 2:01pm
4
Most recent comment from [deleted]:Hello Amit, You are welcome. Glad to see that! Unfortunately, it isn't possible to use other SMS providers in Amelia. If you have any other questions or concerns feel free to open a new ticke ...
Sanchayita
No response from Amelia supportClosed
Amelia
Updated June 23, 2020 at 1:57pm
4
Most recent comment from [deleted]:You are welcome! Our work hours are 10:00 - 17:00 (can vary up to 1-2 hours) CET, Central European Time. If you have any other questions or concerns feel free to open a new ticket and we will gladl ...