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Public Tickets

Ciaran Group Booking RescheduleClosed   Amelia   Updated August 26, 2020 at 4:24pm   13 Most recent comment from [deleted]:Hello Ciaran, Just to let you know that we released an update for Amelia today and this fix is included in it. Sorry for the wait.  You can update the plugin manually by following these steps: If yo ... Graham Google CalendarClosed   Amelia   Updated August 21, 2020 at 7:54am   2 Most recent comment from [deleted]:Hello Graham, 1) No, it isn't possible to have different customization for Google calendar for employees and customers, unfortunately. The same Google event is created for both customers and emp ... robin mermet Text messages Unicode issueClosed   Amelia   Updated August 21, 2020 at 7:45am   2 Most recent comment from [deleted]:Hello robin, 1) There isn't a possibility to change this unfortunately, as v calendar is used for the calendar in Amelia, and the month string comes from there, if you choose French in your WP t ... Denis Amelia doesn’t loadClosed   Amelia   Updated August 21, 2020 at 7:08am   11 Most recent comment from Aleksandar Vuković:Hi again DenisI'm glad to hear you got it to do what you need.I can see http://www.getamaid.ca/ is using [ameliabooking] view, and here https://getamaid.ca/book-a-service/ you added [ameliaca ... Amir Amelia's data doesn't show up or gets stuck on waitClosed   Amelia   Updated August 21, 2020 at 6:19am   2 Most recent comment from Aleksandar Vuković:Hello AmirSorry to hear about this.Please go to wp-content/plugins/ameliabooking/ameliabooking.php and delete this line: set_site_transient('update_plugins', null); From line 359. Then del ... Gemma Wilks Buffer timeClosed   Amelia   Updated August 20, 2020 at 3:46pm   4 Most recent comment from [deleted]:Hello Gemma, I see your point, but unfortunately, this is not possible, as one Google event is created for one appointment and all attendees are added to this event - so both employee and customers - ... Dennis van den Berg BugClosed   Amelia   Updated August 20, 2020 at 2:40pm   2 Most recent comment from [deleted]:Hello Dennis,The only way to change the redirect URI is editing it in your database.  Please access your database, and find the wp_options table: It is possible for this table to have different p ... Daniel Hall Primary color not applying to the "Continue" labelClosed   Amelia   Updated August 20, 2020 at 1:24pm   2 Most recent comment from Aleksandar Vuković:Hello DanielIf only Continue's color doesn't change or is being overwritten, there's probably a conflict with your theme.I can't say for sure, as you didn't leave any related ... Marcia Turley Purchased Amelia Not Able To Activate KeyClosed   Amelia   Updated August 20, 2020 at 1:22pm   8 Most recent comment from Aleksandar Vuković:You're welcome, MarciaGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. GutlebenSystems AmeliaClosed   Amelia   Updated August 20, 2020 at 1:08pm   6 Most recent comment from Aleksandar Vuković:Hi again GutlebenSystemsI will forward the suggestion to our development team, but I cannot guarantee whether it's going to be implemented or not.Please feel free to add this on this page as we ... Edo Velthuis WebhooksClosed   Amelia   Updated August 20, 2020 at 12:35pm   2 Most recent comment from Aleksandar Vuković:Hello EdoI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Please feel free to add it on this page as a feature suggestion. John Bellows appt booking in smaller segmentsClosed   Amelia   Updated August 20, 2020 at 11:32am   2 Most recent comment from [deleted]:Hello John,You need to disable the option Use service duration for booking a time slot in Amelia -> Settings -> General, and the plugin will take the time interval you set in Default time slot step  ... Kahlil Nagi Access Link SentenceClosed   Amelia   Updated August 20, 2020 at 11:25am   2 Most recent comment from Aleksandar Vuković:Sure, Kahlil, you can change the string using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI. Scott McCarthy Google Calendar IntegrationClosed   Amelia   Updated August 20, 2020 at 10:41am   21 Most recent comment from Aleksandar Vuković:Hi KaseDeleting Total UpKeep is a prerequisite as it seems (while on the subject, can either one of you guys send me the Total UpKeep plugins (zipped installation files), so I can forward it to our ... John Bellows appt time and actual time differenceClosed   Amelia   Updated August 20, 2020 at 10:31am   6 Most recent comment from [deleted]:Glad to see that, John. Thank you for letting me know. You are welcome.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.