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Public Tickets

Louise Purvis Emails not getting sentClosed   Amelia   Updated June 23, 2020 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello LouiseThank you for your purchase.Issue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or ... Mariangela Cordova instalacion de amelia complementoClosed   Amelia   Updated June 23, 2020 at 1:14pm   2 Most recent comment from Aleksandar Vuković:Hello MariangelaPlease take a look at the attached Article.You need to increase the upload_max_filesize in your php.ini file.Also, please note that the only supported language is English - we don' ... Jakob Sahner endless loading timeClosed   Amelia   Updated June 23, 2020 at 12:51pm   7 Most recent comment from Aleksandar Vuković:Hello Mishel298The issue with Jakob was that he didn't create any services.Bogdan suggested that he should follow this quick start guide, and the issue was resolved after that.If you have an i ... FREDERIC Additional Number of PeopleClosed   Amelia   Updated June 23, 2020 at 11:30am   3 Most recent comment from Aleksandar Vuković:Hello FrédéricThank you for your purchase.Please go to Amelia Appointment settings, and make sure they are configured like this:After that, you should no longer see "Brining anyone with you" option. Miss Nookie SMS NotificationsClosed   Amelia   Updated June 23, 2020 at 11:01am   11 Most recent comment from Miss Nookie:Thank you. Francesco Event statusClosed   Amelia   Updated June 23, 2020 at 10:03am   2 Most recent comment from Aleksandar Vuković:Hello FrancescoThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can only use Loco Translate ... Astrid Storey Storey Repeat Customers Bad Email after updateClosed   Amelia   Updated June 23, 2020 at 9:07am   8 Most recent comment from [deleted]:Hello Astrid, If the Test emails work then the notifications settings are OK and the email notifications work properly in Amelia. Could you please make one test appointment and see if you get the e ... Cyrus Amelia Booking SystemClosed   Amelia   Updated June 23, 2020 at 8:28am   4 Most recent comment from [deleted]:Hello Cyrus, I see these questions are the same as in the ticket you opened earlier and I've just replied to that ticket, so please check it out. If you have any other questions or concerns ... Sanchayita AppointmentsClosed   Amelia   Updated June 23, 2020 at 8:07am   2 Most recent comment from Aleksandar Vuković:Hello SanchayitaAre you logged in? This can only happen if you're logged into your WordPress account.Your future customers won't be logged in, so if you open the booking form from a private ... Ashin Iqbal Amelia Employees add automaticallyClosed   Amelia   Updated June 22, 2020 at 4:49pm   6 Most recent comment from [deleted]:Hello Ashin Iqbal,The only way for creating Employees in Amelia is in the back-end of WordPress, Amelia -> Employees page. There isn't a possibility for them to book and be approved in the back- ... kevin User Wordpress VS User AmeliaClosed   Amelia   Updated June 22, 2020 at 3:15pm   5 Most recent comment from [deleted]:You are welcome, Kevin. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Sharzon Ahmed Calander time incorrectClosed   Amelia   Updated June 22, 2020 at 3:05pm   2 Most recent comment from Miloš Jovanović:Hi Sharzon,Thank you for your purchase.Sorry for late response, we are not working on weekends.This looks like to me that there is some issue with the set up of the working time and time slots.Please ... Tim Moran Setting up mailgun for notificationsClosed   Amelia   Updated June 22, 2020 at 2:44pm   2 Most recent comment from Miloš Jovanović:HI Tim,Thank you for your purchase.Sorry for late response and not reaching you sooner, we are not working on weekends.If you have any more questions feel free to open a new ticket, we will gladly he ... Mark Exell error when try to add a service categoryClosed   Amelia   Updated June 22, 2020 at 2:08pm   2 Most recent comment from Miloš Jovanović:HI Mark,Thank you for your purchase.Sorry for late response, we are not working on weekends.Can you please tell me did you follow these steps from our guide. https://wpamelia.com/quickstart/Also, pl ... Mickael buttonClosed   Amelia   Updated June 22, 2020 at 2:06pm   4 Most recent comment from Miloš Jovanović:Hi Mickael,Sorry for late response, we are not working on weekends.The closest booking form like you mentioned is when using [ameliacatalog] shortcode The customer will choose category, then service ...