Public Tickets
DREAMCRAFT
Employee is showing Away after assigning the servicesClosed
Amelia
Updated October 7, 2020 at 7:16am
2
Most recent comment from Aleksandar Vuković:Hello DREAMCRAFTThis shows only that you're looking at the employee outside his business hours. For example, if the employee is working from 09 - 17, and you're viewing his profile at 08:55 ...
John Collingswood
Limit events to displayClosed
Amelia
Updated October 6, 2020 at 11:27pm
2
Most recent comment from [deleted]:Hello John,Thank you for your questions.Let me clarify this with my team and get back to you.
Robin Hood
WoocommerceClosed
Amelia
Updated October 6, 2020 at 9:25pm
2
Most recent comment from [deleted]:Hello Robin,The last reponse from us was 8 hours ago earlier today.Hi again Robin
I booked an appointment on your website without any issues. On this page: https://www.covidtestlondon.co.uk/booking- ...
Luis Carvalho
Wrong dates & TimeClosed
Amelia
Updated October 6, 2020 at 9:08pm
2
Most recent comment from [deleted]:Hi Luis,Thank you for getting in touch.I will discuss it with our dev team and get back to you later this week.
David Law
Notifications based on ServiceClosed
Amelia
Updated October 6, 2020 at 2:11pm
2
Most recent comment from [deleted]:Hello David, There isn't a possibility to setup notifications per service in Amelia with its built-in features, unfortunately. they are configured for all services the same, and the notification ...
Shayne
RefundClosed
Amelia
Updated October 6, 2020 at 2:00pm
2
Most recent comment from Aleksandar Vuković:Hello ShayneI just checked, and can confirm the refund request was received. It takes 5 - 7 business days for refunds to go through, and you don't receive any email confirmations about this, like ...
Angel
TImeslotsClosed
Amelia
Updated October 6, 2020 at 12:39pm
4
Most recent comment from [deleted]:You are welcome, Angel. Glad to see the issue is gone, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help you.
Evan Madden
Special Rates on certain daysClosed
Amelia
Updated October 6, 2020 at 12:25pm
6
Most recent comment from Aleksandar Vuković:You're welcome, EvanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
André Hauge
create usersClosed
Amelia
Updated October 6, 2020 at 11:55am
2
Most recent comment from Aleksandar Vuković:Hello AndréThank you for your purchase.Amelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpress l ...
Maja Opara
Display staff name on EventClosed
Amelia
Updated October 6, 2020 at 11:50am
2
Most recent comment from [deleted]:Hello Maja, Unfortunately, there isn't a possibility to show Staff names on the front-end for Events in Amelia with its built-in features. There are couple of shortcodes for Events, but they sh ...
Maja Opara
Date formatClosed
Amelia
Updated October 6, 2020 at 10:46am
4
Most recent comment from [deleted]:You are welcome, Maja. I forwarded this to our developers, so they can check if it is possible to fix this in the future updates of Amelia. If you have any other questions or concerns feel free to o ...
Nabil
MollieClosed
Amelia
Updated October 6, 2020 at 10:45am
2
Most recent comment from [deleted]:Hello Nabil, Like I mentioned in the other ticket, because of some unpredictable issues and changes that we needed to implement in the past couple of updates of Amelia, our plans for the new feature ...
Barfleur en mer
Error with stripe paymentClosed
Amelia
Updated October 6, 2020 at 10:43am
14
Most recent comment from [deleted]:Hello Nabil, Unfortunately, because of some unpredictable issues and changes that we needed to implement in the past couple of updates of Amelia, our plans for the new features have changed a bit, ...
Shaun
Employee selectionClosed
Amelia
Updated October 6, 2020 at 10:38am
5
Most recent comment from Aleksandar Vuković:You're welcome, ShaunUnfortunately, at the moment we don't have a bulk purchase option, so during one booking session your customers can only book one appointment. Our developers are workin ...
Luis Carvalho
Date & Calendar SettingsClosed
Amelia
Updated October 6, 2020 at 10:23am
2
Most recent comment from Aleksandar Vuković:Hello LuisThis is rather strange, I must say.We did have some issues with UTC+/- date formats, so can you first try changing the time zone to your city (so instead of UTC+1, choose Lisbon (for examp ...