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Public Tickets

Kennet Jansson Remove end timeClosed   Amelia   Updated August 28, 2020 at 6:55am   4 Most recent comment from [deleted]:Glad to see that, thank you for letting me know. You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Jrm57 UpdateClosed   Amelia   Updated August 27, 2020 at 7:32pm   2 Most recent comment from Aleksandar Vuković:Hello again Jrm57Please try updating the plugin from Dashboard/Updates.Let me know if that doesn't help, but it should. Walter Jones Google CalendarClosed   Amelia   Updated August 27, 2020 at 7:24pm   6 Most recent comment from Aleksandar Vuković:Hello WalterUnfortunately existing appointments cannot be created in Google Calendar, only the new ones. Angela Hines customer informationClosed   Amelia   Updated August 27, 2020 at 7:12pm   2 Most recent comment from Aleksandar Vuković:Hello AngelaThank you for your purchase.At the moment, you can allow your customers to add addresses only through custom fields. Daniel Herrera Location not passed to Google CalendarClosed   Amelia   Updated August 27, 2020 at 5:00pm   2 Most recent comment from [deleted]:Hello Daniel, 1. For any information that you want to have in Google calendar from appointments in Amelia, you can add placeholders to the fields Event Title and Event Description which you will fi ... Graham Any employeeClosed   Amelia   Updated August 27, 2020 at 4:45pm   2 Most recent comment from [deleted]:Hello Graham, This isn't possible in Amelia with its current built-in features, unfortunately. I can only add this as a feature request to our list, but it wasn't requested so far. If you ... Kevin Richter Cannot download latest Amelia version from TMS websiteClosed   Amelia   Updated August 27, 2020 at 4:37pm   2 Most recent comment from [deleted]:Hello Kevin, We tried the Download option now and it works properly, we checked the zip it's OK, and we haven't had any complaints about this so far, so I am not sure what could be wrong . ... Tania Hiatt Amelia Search viewClosed   Amelia   Updated August 27, 2020 at 3:14pm   2 Most recent comment from [deleted]:Hello Tania Hiatt, Unfortunately, it isn't possible to have Categories in the Search view with Amelia's current features, and it isn't possible to remove services there and have cate ... Luisa TechnicalClosed   Amelia   Updated August 27, 2020 at 3:07pm   2 Most recent comment from [deleted]:Hello Luisa, Thank you for your purchase. That isn't possible with Amelia's current built-in features, unfortunately. It isn't possible to change the default dates chosen in the date ... Tania Hiatt Booking a service that can carry overClosed   Amelia   Updated August 27, 2020 at 3:05pm   2 Most recent comment from [deleted]:Hello Tania Hiatt, Thank you for your purchase.There isn't a possibility to achieve that in Amelia with its current built-in features, unfortunately, like you mentioned. The longest service/appoi ... Sheldon Harding Woocommerce OrdersClosed   Amelia   Updated August 27, 2020 at 2:10pm   10 Most recent comment from [deleted]:You are welcome. Glad to see that, thank you for letting me know. We will notify you. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Sanjay Not able to update pluginClosed   Amelia   Updated August 27, 2020 at 1:40pm   2 Most recent comment from Aleksandar Vuković:Hello SanjayIf you're having issues updating the plugin from the Plugins section, please try through Dashboard/Updates. morgan PHP cron / notification / follow up emailClosed   Amelia   Updated August 27, 2020 at 1:28pm   4 Most recent comment from Aleksandar Vuković:Hi again MorganIt shouldn't slow your website. Crons are run on the server, and they are extremely light. They simply check if there's a notification to be sent or not.Your cron event seems ... andrea marucci Upgrade failedClosed   Amelia   Updated August 27, 2020 at 12:22pm   6 Most recent comment from [deleted]:Glad to see you were able to update the plugin. We are not sure what could have happened, it can be some server timeout or glitch at that moment of the auto-update process. I will forward this to our ... Gary Change requestClosed   Amelia   Updated August 27, 2020 at 12:17pm   2 Most recent comment from Aleksandar Vuković:Hello GaryI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Please add it as a feature suggestion on this page. Features ar ...