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Public Tickets

Carsten A few suggestions for AmeliaClosed   Amelia   Updated June 29, 2020 at 2:58pm   4 Most recent comment from [deleted]:You are welcome, Carsten. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Stelios Ignatiadis Customer Panel LinkClosed   Amelia   Updated June 29, 2020 at 2:00pm   6 Most recent comment from Aleksandar Vuković:Hello SteliosThanks for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sanchayita EmployeeClosed   Amelia   Updated June 29, 2020 at 1:04pm   2 Most recent comment from [deleted]:Hello Sanchayita, The Away status on the employee page in Amelia is shown based on their work hours set in accordance to your WordPress timezone setting (in General settings). Is it the case that th ... Lance Scaife-Elliott categories then servicesClosed   Amelia   Updated June 29, 2020 at 12:15pm   2 Most recent comment from [deleted]:Hello Lance, Thank you for your purchase. You can check out the Catalog view of Amelia, using the [ameliacatalog] shortcode, so the first step for your customers would be to choose the Category and ... Kohei Yamaguchi iOS UX/UI issueClosed   Amelia   Updated June 29, 2020 at 12:04pm   9 Most recent comment from Aleksandar Vuković:Hello KoheiThanks for letting me know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Holger Lange Duration of appointmentClosed   Amelia   Updated June 29, 2020 at 11:55am   4 Most recent comment from [deleted]:Great, glad to see that you managed to find a solution! Thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Arturs Burkalo Issue with the autofillClosed   Amelia   Updated June 29, 2020 at 11:41am   2 Most recent comment from [deleted]:Hello Artur, Thank you for your purchase. If you are logged in to your WordPress or the Customer panel the fields name/email are pre-populated in Amelia booking form. Could you please tell me is thi ... Peter Jaffray How toClosed   Amelia   Updated June 29, 2020 at 11:35am   2 Most recent comment from [deleted]:Hello Peter Jaffray, Thank you for your purchase. A service in Amelia can be created with duration of up to 24 hours, it can be created longer than that, if that is what you want to achieve. If you ... Anthony Bernard Improvement SuggestionsClosed   Amelia   Updated June 29, 2020 at 9:56am   2 Most recent comment from Aleksandar Vuković:Hello AnthonyThank you for your suggestions.1. This is being considered for future development, and I will notify our development team, letting them know there's one more vote for this.2. Front- ... Sofiane Customizing [ameliasearch]Closed   Amelia   Updated June 29, 2020 at 9:38am   4 Most recent comment from Aleksandar Vuković:Hello SofianeJS files are modified (minimized) in public version of plugin (in our development environment is accessible), but unfortunately I can not send you our source code because that is the po ... [email protected] Category and Service page customizationsClosed   Amelia   Updated June 29, 2020 at 9:38am   2 Most recent comment from [deleted]:Hello there, Thank you for your purchase and apologies for replying late, we are not working on weekends. Unfortunately, there isn't such possibility in Amelia with its current built-in featur ... Elodie Dion service finish after minightClosed   Amelia   Updated June 29, 2020 at 9:21am   2 Most recent comment from [deleted]:Hello Elodie Dion, Thank you for your purchase and apologies for replying late, we are not working on weekends. There isn't a possibility to have appointments in Amelia that starts on one day ... Ryan Jensen Hold with Credit Card (no show fee)Closed   Amelia   Updated June 29, 2020 at 9:13am   2 Most recent comment from [deleted]:Hello Ryan,Apologies for replying late, we are not working on weekends. Unfortunately, that is not possible to achieve, there isn't a 'no-show fee' in Amelia with its current built-in ... Scott Tuchman ConfigurationClosed   Amelia   Updated June 29, 2020 at 9:13am   2 Most recent comment from Aleksandar Vuković:Hello Scott1. If your services last 50 minutes, you need to configure the default time slot step in General settings to either 5 minutes, or 10 minutes.Then, you should also enable "Use service's ... Thomas Time for AppointmentClosed   Amelia   Updated June 29, 2020 at 8:30am   2 Most recent comment from [deleted]:Hello Thomas, Thank you for your purchase and apologies for replying late, we are not working on weekends. If you set the Default time slot step in Amelia -> Settings -> General to 90 min then you ...