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Public Tickets

Jrm57 SlowClosed   Amelia   Updated August 27, 2020 at 10:45am   2 Most recent comment from Aleksandar Vuković:Hello Jrm57Please update to v2.9.1, and the issue will be resolved.Please let me know Sanchayita WebhooksClosed   Amelia   Updated August 27, 2020 at 9:27am   2 Most recent comment from Aleksandar Vuković:Hello SanchayitaWhen you create a new web hook, you define when it is being triggered (“booking completed”, “booking canceled”, and “booking rescheduled”).Then, like our documentation desc ... Vidhya Gayathri How to do the recent update AmeliaClosed   Amelia   Updated August 27, 2020 at 8:44am   2 Most recent comment from [deleted]:Hello Vidhya Gayathri, You can update the plugin manually by following these steps: If you have version 2.9 please check if the option Delete plugin tables is disabled in Amelia -> Settings -> Activa ... Dave Mongillo CSSClosed   Amelia   Updated August 27, 2020 at 7:54am   5 Most recent comment from Aleksandar Vuković:Hello DaveI'm glad to hear that, sir.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jacob Eggebeen InstallationClosed   Amelia   Updated August 27, 2020 at 7:47am   2 Most recent comment from Aleksandar Vuković:Hello JacobI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.All services in Amelia need to have a fixed price, and what you ... Rene Data transfert scriptClosed   Amelia   Updated August 26, 2020 at 5:10pm   2 Most recent comment from [deleted]:Hello Rene, Thank you for your purchase and for sharing this. I assume some users will find it helpful!We appreciate that! If you have any other questions or concerns feel free to open a new ticket ... Marc Hammoud How to copy an event?Closed   Amelia   Updated August 26, 2020 at 4:42pm   4 Most recent comment from [deleted]:Hello Willem, I will add your vote for this feature request in our list. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Jay Kersten Plugin does not show on the pageClosed   Amelia   Updated August 26, 2020 at 4:20pm   2 Most recent comment from [deleted]:Hello Jay Kersten,Thank you for your purchase. As I can see Amelia is loading endlessly on the page you provided here.  When you just get the spinning wheel, without it ever loading, it usually indi ... David I can't find a way to change the email in my account and I'm about to lose the email.Closed   Amelia   Updated August 26, 2020 at 11:32am   8 Most recent comment from [deleted]:Hello David, I replied to your email as well. You asked us to change your license to this email [email protected] and in our database that is already the email saved for the owner of the licen ... My Medicine How to maintain a test and productions environment?Closed   Amelia   Updated August 26, 2020 at 10:59am   2 Most recent comment from [deleted]:Hello there, You can activate Amelia Basic license on one domain only, so you can activate it on your production website, and you don't need to activate it on a test one. If you have any furthe ... Stine Bjerregaard Styling open daysClosed   Amelia   Updated August 26, 2020 at 10:19am   6 Most recent comment from Aleksandar Vuković:You're welcome, StineIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Alan Amelia - Elementor TabsClosed   Amelia   Updated August 27, 2020 at 12:48pm   5 Most recent comment from [deleted]:Thank you, Alan. Our developers checked this out and they said it seems like there is a conflict if there are more different events shortcodes on one page , hence the error occurs and they will fix th ... Paul Nuttall Events Grid ViewClosed   Amelia   Updated August 25, 2020 at 3:41pm   2 Most recent comment from [deleted]:Hello Paul, Thank you for your purchase. There isn't a possibility of displaying events in a grid view or any other view, they can be shown in a list only with Amelia's current built-in f ... Claas Mixed languageClosed   Amelia   Updated August 25, 2020 at 3:37pm   2 Most recent comment from [deleted]:Hello Claas, This is probably because these strings are missing in the German translation of the plugin, unfortunately. The plugin is translated by our users, and they send us their translations so w ... Graham Google calendar integrationClosed   Amelia   Updated August 25, 2020 at 3:25pm   2 Most recent comment from [deleted]:Hello Graham, It isn't possible for Google events to be created in Amelia with the Google sync in Amelia, unfortunately. Only the appointments booked in Amelia can be  created in Google calend ...