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Public Tickets

Sanchayita EmployeeClosed   Amelia   Updated July 2, 2020 at 8:12am   2 Most recent comment from Aleksandar Vuković:Hello SanchayitaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.If you're creating a new employee, and assigning an e ... Patrick Scholten Password reset not working in customer panelClosed   Amelia   Updated July 2, 2020 at 7:07am   11 Most recent comment from Kostas: Leonard Zakoor Employees missingClosed   Amelia   Updated July 1, 2020 at 9:45pm   10 Most recent comment from Aleksandar Vuković:You're welcome LeonardIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Brian Front end Booking DisplayClosed   Amelia   Updated July 1, 2020 at 3:08pm   2 Most recent comment from [deleted]:Hello Brian, Thank you for your purchase. In the Booking view, there isn't a possibility to have the Category selection on the first step with Amelia's current built-in features, unfortuna ... Alena Salamonová Coupons applicable to future eventsClosed   Amelia   Updated July 1, 2020 at 2:39pm   2 Most recent comment from [deleted]:Hello Alena Salamonova,Unfortunately, there isn't such option in Amelia with its current built-in features. We have this feature request in our list and I will add your vote to it, but for now we ... António Almeida Portuguese TranslationClosed   Amelia   Updated July 1, 2020 at 12:20pm   4 Most recent comment from Aleksandar Vuković:Thank you AntónioI'll forward it to our development team, and hopefully they'll be able to add it to the upcoming update, but it's going to be released by the end of the week, so I ... Arjan Olsder Zoom link is not sent to clientsClosed   Amelia   Updated July 1, 2020 at 11:18am   4 Most recent comment from Aleksandar Vuković:You're welcome ArjanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Roshan Sujeebun I cannot update Customer details on the customer pageClosed   Amelia   Updated July 1, 2020 at 10:47am   6 Most recent comment from Aleksandar Vuković:Hello again RoshanThe reason why you cannot modify the customer is because that email address is already used for your Administrator user:I would strongly advise deleting the customer with this email ... Stephen Can you close off an entire day?Closed   Amelia   Updated July 1, 2020 at 9:24am   4 Most recent comment from Aleksandar Vuković:Hello Stephen2. That would require changing the logic of the plugin, so it's not that simple to do that. It would take a lot of work, and a customization like this wouldn't be cheap. It pro ... Anand Chakravarthy AppointmentsClosed   Amelia   Updated July 1, 2020 at 8:46am   2 Most recent comment from [deleted]:Hello Anand Chakravarthy, Thank you for your purchase. 1. There is an option for that Minimum time required before booking: which you will find in Amelia -> Settings -> General which applies to a ... Frances SupportClosed   Amelia   Updated July 1, 2020 at 7:41am   2 Most recent comment from Aleksandar Vuković:Hello FrancesThank you for your purchase.I'm sorry, but I don't quite understand what you're doing here.Could you please explain in a bit more detail, preferably with an example or two ... GHENAM Amelia SMSClosed   Amelia   Updated June 30, 2020 at 6:59pm   6 Most recent comment from Aleksandar Vuković:Hello GHENAMUnfortunately no.The prices can change, so having an Excel file with pricing can be quite limiting. Roshan Sujeebun cannot search existing customer when adding a new appointment from the backend or booking from phoneClosed   Amelia   Updated June 30, 2020 at 3:16pm   14 Most recent comment from [deleted]:Hello Roshan, I finally could login, thank you. I created one test Amelia Manager user in your WordPress and logged in as this manager and I can see the one Customer that you have in the back-end. P ... Virginie DUBOSCQ Admin Dashboard / Define slots between 2 appointmentsClosed   Amelia   Updated June 30, 2020 at 2:07pm   2 Most recent comment from Aleksandar Vuković:Hello VirginieThank you for your purchase.Going straight into Amelia's Appointments is not something that can be configured in Amelia. I suppose there are some settings in WordPress, but I never ... Jafar Salami How to add a fixed price when checking out?Closed   Amelia   Updated June 30, 2020 at 12:49pm   2 Most recent comment from Aleksandar Vuković:Hello JafarI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can only define the price of each service, but adding a tax ...