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Public Tickets

Gabriel Desjardins Questions about programmingClosed   Amelia   Updated September 1, 2020 at 10:47am   6 Most recent comment from Aleksandar Vuković:You're welcome, GabrielIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Miriam Michalak Employee Panel time incorrectClosed   Amelia   Updated September 1, 2020 at 9:54am   5 Most recent comment from [deleted]:Glad to see that, thank you for letting us know. You are welcome, Miriam. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Paul Anderson Amelia booking issuesClosed   Amelia   Updated September 1, 2020 at 9:49am   8 Most recent comment from Aleksandar Vuković:You're welcome PaulIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. claudia BUFFER TIME 10 MINUTES?Closed   Amelia   Updated September 1, 2020 at 8:59am   2 Most recent comment from [deleted]:Hello Claudia, You need to change the Default time slot step option in Amelia -> Settings -> General to 10 minutes, and you will be able to created buffer times that long. This option applies to cr ... Miriam Michalak Backend events not loadingClosed   Amelia   Updated September 1, 2020 at 8:33am   6 Most recent comment from [deleted]:Hello Miriam, Thank you for the credentials. I logged in and I can see the events properly, please look at the attachment. Please login with the credentials that you sent me and see if you can see ... Emerence Degroote Events - description about the eventsClosed   Amelia   Updated September 1, 2020 at 7:14am   2 Most recent comment from Aleksandar Vuković:Hello EmerenceI'm not sure what you mean. If you created events, you need to create a page where they will be displayed using [ameliaevents] shortcode. Also, each event has a description, so you ... Beatriz Problem with email .com.paClosed   Amelia   Updated August 31, 2020 at 5:28pm   5 Most recent comment from [deleted]:No worries, it happens. You are welcome, Beatriz .  You can connect employees from website A and website B to the same Google calendar, and they will get appointments from both websites in their Goog ... Kyle Bailey Tag EditingClosed   Amelia   Updated August 31, 2020 at 5:13pm   2 Most recent comment from [deleted]:Hello Kyle Bailey, You can edit or delete Event Tags in the database, only. There isn't a possibility to edit and delete them in the back-end of Amelia, unfortunately. You need to access your ... Jacob Eggebeen New user password?Closed   Amelia   Updated August 31, 2020 at 4:18pm   4 Most recent comment from [deleted]:Hello Keith, Customers get email from WP if the option Automatically create Amelia Customer user  in Amelia -> Settings -> Roles Settings -> Customer is enabled, so they are automatically created ... Stine Bjerregaard Past events visibleClosed   Amelia   Updated August 31, 2020 at 3:46pm   4 Most recent comment from Aleksandar Vuković:Hi again StineUsually, page builders have an option to add custom code. If you're using plain WordPress editor, you can edit in HTML, and add it in the same place where you're pasting the s ... Helgi Skaftason Skjortnes Popup ElementorClosed   Amelia   Updated August 31, 2020 at 3:54pm   5 Most recent comment from [deleted]:I created one draft page, and set a button on it that will call out the Popup for the 45 lesson, please check it out. It opens up the popup properly. So that way you need to create buttons for each p ... Agnieszka Problems with translationClosed   Amelia   Updated August 31, 2020 at 2:45pm   4 Most recent comment from Aleksandar Vuković:You're welcome AgnieszkaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jose Romualdo Cumagun I need help installing ameliaClosed   Amelia   Updated August 31, 2020 at 1:21pm   2 Most recent comment from [deleted]:Hello Jose Romualdo Cumagun, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends. Could you please tell me do you have any errors regarding Amelia in ... FirstView Frontend BookingsClosed   Amelia   Updated August 31, 2020 at 12:59pm   5 Most recent comment from Aleksandar Vuković:Alright, then, FirstViewThis ticket will be closed. Stacy Zemon EmployeesClosed   Amelia   Updated August 31, 2020 at 12:27pm   2 Most recent comment from [deleted]:Hello Stacy Zemon, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends. Could you please tell me have you created some test bookings or accessed the em ...