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Public Tickets

David Walton Events, spinning wheel or multiple entriesClosed   Amelia   Updated September 2, 2020 at 12:09pm   7 Most recent comment from Aleksandar Vuković:Hi again DavidThe date filter is cached, so when you clear cache it is reset to show the current week. It's something that cannot be changed yet.As for the events just spinning, please try to rep ... Rory Finch On the front end of booking form can I 1. Move location to the top 2. Can I hide the employee field?Closed   Amelia   Updated September 2, 2020 at 11:56am   2 Most recent comment from [deleted]:Hello Rory, 1. There isn't a possibility to re-order the selection in the booking form in Amelia, unfortunately. 2. Please try adding this format HTML to the page where you have your Amelia s ... Devin notificationsClosed   Amelia   Updated September 2, 2020 at 10:57am   7 Most recent comment from Aleksandar Vuković:Hello DevinWe do not provide live support, and we answer all tickets in the order in which they arrive, not prioritizing anyone.I did log into your website, that's how I showed you the screensho ... sportsclipmaker In admin not scheduled the calenderClosed   Amelia   Updated September 2, 2020 at 10:54am   8 Most recent comment from [deleted]:You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Elodie Dion half day day offClosed   Amelia   Updated September 2, 2020 at 9:40am   2 Most recent comment from Aleksandar Vuković:Hello ElodieI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You would need to create an event that has two dates set, like ... Miguel Santos Calendar syncingClosed   Amelia   Updated September 2, 2020 at 9:39am   13 Most recent comment from [deleted]:OK Miguel, thank you for letting me know. When you sort that out, please send me the credentials so I can check the issue out.  Bob Jones Drip marketing campaign tool integrationsClosed   Amelia   Updated September 2, 2020 at 8:30am   4 Most recent comment from Aleksandar Vuković:Hello again BobUnfortunately, we don't have WP Hooks. You can either do it with Web Hooks, or create your own endpoint, so you can use our JS hook to call that endpoint through ajax, and send th ... Bob Jones Missing search functionClosed   Amelia   Updated September 2, 2020 at 8:18am   2 Most recent comment from Aleksandar Vuković:Hello BobThank you for your feedback.I have forwarded your suggestions to our development team, and I hope they'll be able to do something about it in the future.We'll see to it that the se ... Michael Claypool Admin Pages Running SlowClosed   Amelia   Updated September 1, 2020 at 5:02pm   2 Most recent comment from [deleted]:Hello Michael, Could you please tell me do you have the newest version of Amelia, 2.9.1? If you don't please update it, as we fixed some issue with slow admin loading in the back-end in this up ... Bob Jones Unreadable grey fontsClosed   Amelia   Updated September 1, 2020 at 4:45pm   2 Most recent comment from [deleted]:Hello Bob, I don't have any suggestion for this, unfortunately. Maybe you can try this extension out - https://chrome.google.com/webstore/detail/high-contrast/djcfdncoelnlbldjfhinnjlhdjlikmph?h ... JUSTINNE ENRIQUEZ Loading icon Shows instead of calendarClosed   Amelia   Updated September 1, 2020 at 4:34pm   2 Most recent comment from [deleted]:Hello JUSTINNE ENRIQUEZ, Thank you for your purchase.  When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following: Category an ... Ben %customer_panel_url% not workingClosed   Amelia   Updated September 1, 2020 at 4:29pm   2 Most recent comment from [deleted]:Hello Ben, Could you please explain how the link  isn't working exactly? Have you set the Customer panel up per the instructions in our documentation? Have you added the placeholder for the ... Lisa claydon Cant get it to workClosed   Amelia   Updated September 1, 2020 at 3:25pm   2 Most recent comment from [deleted]:Hello Lisa claydon, Thank you for your purchase. Sorry to see you had troubles with setting up Amelia. The availability is set by configuring the employees' work hours, but the work hours are ... Adrian Lyons Multiple Google Calendar SyncClosed   Amelia   Updated September 1, 2020 at 11:38am   2 Most recent comment from [deleted]:Hello Adrian, Google calendar sync works that way in Amelia, and employees can connect to only one Google calendar. So, you would need to merge your other calendars into the one that is connected to ... Ben Appointment Are RejectedClosed   Amelia   Updated September 1, 2020 at 11:26am   2 Most recent comment from [deleted]:Hello Ben, Could you please explain in more details what exactly is happening, how the appointments 'are being rejected'? Thank you. Also, on the link, I can't see Amelia, even thoug ...