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Public Tickets

Joe Lavin Activating AmeliaClosed   Amelia   Updated September 3, 2020 at 6:50am   2 Most recent comment from Aleksandar Vuković:Hello JoeDid you install Amelia on your website? If you did install and activate the plugin, you can go to Amelia Settings/Activation, and enter your purchase code there to activate the license.If you ... Natalia González Short Description for servicesClosed   Amelia   Updated September 3, 2020 at 6:44am   6 Most recent comment from Aleksandar Vuković:Hello NataliaI'm sorry to disappoint you, but unfortunately something like this is not possible.The only description available is the description you see when you access the service. Stacy Zemon Configuring Time Zones ProperlyClosed   Amelia   Updated September 3, 2020 at 6:34am   2 Most recent comment from Aleksandar Vuković:Hello StacyAmelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, plea ... Rez Recurring events on daily and hourly basisClosed   Amelia   Updated September 2, 2020 at 3:02pm   4 Most recent comment from [deleted]:You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Gustavo Waiting ListClosed   Amelia   Updated September 2, 2020 at 1:50pm   2 Most recent comment from Aleksandar Vuković:Hello GustavoThank you for your suggestion, it will be forwarded to our development team.I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" ... Mehmet Soysal Hide Extras duration and costsClosed   Amelia   Updated September 2, 2020 at 1:33pm   4 Most recent comment from [deleted]:Glad to see that. You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Richard How do I get a coupon ID?Closed   Amelia   Updated September 2, 2020 at 12:59pm   3 Most recent comment from Aleksandar Vuković:Hi RichardI'm glad to see the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gustavo Sold OutClosed   Amelia   Updated September 2, 2020 at 12:38pm   2 Most recent comment from [deleted]:Hello Gustavo, There isn't such possibility in Amelia with its current built-in features, unfortunately. I will add that as a feature request to our list. If you have any other questions or co ... Phil Carson Employee LocationsClosed   Amelia   Updated September 2, 2020 at 12:30pm   2 Most recent comment from [deleted]:Hello Phil, There is a possibility to set your employees on different locations at different times in Amelia. You choose one default location in the Details tab for that employee, but when you go to t ... Luisa Calendar linkClosed   Amelia   Updated September 2, 2020 at 12:29pm   2 Most recent comment from Aleksandar Vuković:Hello LuisaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.If you're not using WooCommerce as a payment method, they ... Sanjay Create customer panel link in Mail notificationClosed   Amelia   Updated September 2, 2020 at 12:26pm   6 Most recent comment from [deleted]:Hello Sanjay,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look . We do not interfere with any data or anything else except for the plugi ... David Walton Customers unable to book an appointmentClosed   Amelia   Updated September 2, 2020 at 12:25pm   7 Most recent comment from [deleted]:You are welcome, David.Glad to see the issue is gone, thank you for letting me know. Sorry for any inconveniences this have caused. If you have any other questions or concerns feel free to open a new ... Orla Removing Tags & Duplicating EventsClosed   Amelia   Updated September 2, 2020 at 12:24pm   2 Most recent comment from [deleted]:Hello Orla, Thank you for your purchase. The only way for deleting Events' tags is in your database, unfortunately. There isn't a possibility of deleting them in the WP back-end. So, you ... Helgi Skaftason Skjortnes Customer Reset PasswordClosed   Amelia   Updated September 2, 2020 at 12:11pm   20 Most recent comment from [deleted]:It happens! You are welcome. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Maui Employee calendarClosed   Amelia   Updated September 2, 2020 at 12:10pm   22 Most recent comment from Aleksandar Vuković:You're welcome, MauiI'm glad to hear the issue seems to be resolved.As for the time slot step, unfortunately that's how the plugin works at the moment. If you have some advice on how we ...