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Public Tickets

Marloes Cancelled holiday still not bookableClosed   Amelia   Updated July 7, 2020 at 9:40am   6 Most recent comment from [deleted]:Hello Marloes, Thank you. As I can see the employee in Amelia is connected to Google calendar, could you please check if you have some events in Google on the last week of July that could block boo ... Emanuele Paypal payment processClosed   Amelia   Updated July 7, 2020 at 9:11am   11 Most recent comment from Aleksandar Vuković:Hello EmanueleAmelia doesn't use that command anywhere in the code, but some libraries we're using are calling that command, and that's not something we can change.Unfortunately, there& ... Clio Install in WordpressClosed   Amelia   Updated July 7, 2020 at 9:04am   4 Most recent comment from Aleksandar Vuković:Hi again Dupouy ClioYou can deactivate and delete the version you currently have installed on your website (you won't lose any data), and then simply go to "Add New"/"Upload plugin", select the p ... Giuseppe Carone amelia customer creationClosed   Amelia   Updated July 7, 2020 at 8:08am   25 Most recent comment from Aleksandar Vuković:Hello GiuseppeIs your employee assigned to all services you offer? Please check his working hours also.The employee can't be a customer as well, since the email is unique per user.If you can' ... Chenille Specific use caseClosed   Amelia   Updated July 7, 2020 at 7:24am   2 Most recent comment from Aleksandar Vuković:Hello ChenilleThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Unfortunately we don't have ... Peter Scratchley Pre-Selecting the Number of Recurring BookingsClosed   Amelia   Updated July 6, 2020 at 10:44pm   8 Most recent comment from Aleksandar Vuković:Hello again Peter.We do see this as a reasonable request that can be included at some point in the future, but unfortunately at this stage it is not anywhere near the logic the plugin is running on, ... Asami upgradingClosed   Amelia   Updated July 6, 2020 at 9:54pm   5 Most recent comment from Aleksandar Vuković:Agreed, AsamiIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Carey Miller Setting up Zoom Events / PageClosed   Amelia   Updated July 6, 2020 at 8:03pm   2 Most recent comment from Aleksandar Vuković:Hello CareyThank you for your purchase.I'm sorry to disappoint you but something like this cannot be created with Amelia. There's no possibility of a public Zoom access like that.At the mome ... Pankaj Hide payment gateway keys from backendClosed   Amelia   Updated July 6, 2020 at 7:58pm   2 Most recent comment from Aleksandar Vuković:Hello PankajSomething like that can only be done with some custom CSS.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the insi ... Keramik Kitchen Request: Take over global working hours for all existing employeesClosed   Amelia   Updated July 6, 2020 at 7:55pm   6 Most recent comment from Aleksandar Vuković:Hi again KeramikPlease provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and re ... Sanchayita ZoomClosed   Amelia   Updated July 6, 2020 at 5:10pm   2 Most recent comment from [deleted]:Hello Sanchayita, You would need to check this out with Zoom, not us. There are more accounts in Zoom and depending on them you can have number of users there, or some other privileges, access, etc. ... Cordula Frontend errorClosed   Amelia   Updated July 6, 2020 at 5:00pm   6 Most recent comment from [deleted]:You are welcome, Cordula. Glad to see that!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Khoa Nguyen Remove capacity & free from events listClosed   Amelia   Updated July 6, 2020 at 4:37pm   2 Most recent comment from [deleted]:Hello Khoa Nguyen, Yes, those two can only be hidden on the front-end with adding custom CSS. Glad you managed to find a solution, thank you for letting us know. If you have any other questions o ... Claudia mandekic booking time slots not correctClosed   Amelia   Updated July 6, 2020 at 4:31pm   7 Most recent comment from [deleted]:You are welcome, Andrew. Glad to see that the issue is gone!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Allison Kessler Need An Updated PluginClosed   Amelia   Updated July 6, 2020 at 3:03pm   3 Most recent comment from [deleted]:Hello Allison, You get access to our store when you buy Amelia , so you can always download the latest version of the plugin there. Glad to see you found out the solution for your concern, thank you ...