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Public Tickets

robin Amelia is not showing correctly on my pageClosed   Amelia   Updated July 10, 2020 at 12:58pm   9 Most recent comment from Aleksandar Vuković:Hi again Robin.Thanks for the credentials. The issue with the deformed view of the booking form seems to have been resolved with the permissions you added:I'll get back to you on the other ticke ... Lisa Kipps-Brown Google calendarClosed   Amelia   Updated July 10, 2020 at 12:42pm   4 Most recent comment from Aleksandar Vuković:You're welcome LisaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Deborah Molwuka Customers unable to bookClosed   Amelia   Updated July 10, 2020 at 12:37pm   5 Most recent comment from [deleted]:You are welcome, Deborah. Sorry to hear you went through such trouble because of this, please open a ticket next time for any issue/concern and we will gladly help or check if you can find a solution ... Khoa Nguyen Option to have employee-specific notification templateClosed   Amelia   Updated July 10, 2020 at 11:22am   2 Most recent comment from [deleted]:Hello Khoa Nguyen, I will add your feature request to our list so it can be considered for implementation in the future. Thank you, we are glad to see you are satisfied with Amelia! If you have any o ... Elisabeth How to get Extra's on invoiceClosed   Amelia   Updated July 10, 2020 at 10:31am   13 Most recent comment from Aleksandar Vuković:You're welcome, ElisabethSorry I couldn't be of any further assistance with this.The suggestion has been forwarded to our development team, though, so hopefully it will be changed in the fut ... Auras Luca service selection without choosing a date and timeClosed   Amelia   Updated July 10, 2020 at 10:18am   2 Most recent comment from Aleksandar Vuković:Hello Auras LucaThank you for your purchase.Our plugin cannot work without selecting a date and time. It's an appointment booking plugin, and it requires date and time.You can create two categori ... nab days selection do not updateClosed   Amelia   Updated July 10, 2020 at 9:29am   2 Most recent comment from Aleksandar Vuković:Hello nabThank you for your purchase.If you're changing Global working hours after you created your employees, those working hours will not affect your employees, and since employees are the ones ... Ana Front End Customer PanelClosed   Amelia   Updated July 10, 2020 at 8:25am   10 Most recent comment from Aleksandar Vuković:You're welcome EsadThere's no documentation that would explain how to create custom CSS, since not every page is the same (different options in the plugin move the selectors, so it's no ... Sanchayita ZoomClosed   Amelia   Updated July 9, 2020 at 9:56pm   6 Most recent comment from Aleksandar Vuković:I already replied to that ticket.Unfortunately, it's not something that's possible with Amelia clmnt add html email notification (clickable image)Closed   Amelia   Updated July 9, 2020 at 8:50pm   2 Most recent comment from Aleksandar Vuković:Hello clmntI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can try adding the HTML code directly in the notification i ... Ciaran Stripe Refunds?Closed   Amelia   Updated July 9, 2020 at 8:32pm   4 Most recent comment from Aleksandar Vuković:You're welcome, CiaranIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jeff Currie Minimum time required before bookingClosed   Amelia   Updated July 9, 2020 at 8:12pm   4 Most recent comment from Aleksandar Vuković:Sure, JeffYou can do that on this link. Philip Brown Paypal connectionClosed   Amelia   Updated July 9, 2020 at 8:10pm   6 Most recent comment from Aleksandar Vuković:Hi again PhilipThat's good, thank you.I logged in, and saw that your PayPal credentials are probably wrong:"Live secret" should be that long, but "Live Client ID" should be much shorter.Please c ... Bill Osuch Zapier integration problemClosed   Amelia   Updated July 9, 2020 at 4:42pm   4 Most recent comment from [deleted]:Hello Bill, Unfortunately, this can't be changed in Amelia, all customers' data is sent, but you can check if there is some way from the side of receiving this data to take only the last cu ... Ofek Sitbon Update PluginClosed   Amelia   Updated July 9, 2020 at 2:32pm   4 Most recent comment from [deleted]:Hello Ofek, You should delete the update_plugins transients. If that doesn't help please update Amelia manually by following the bellow instructions. Our developers are working on fixing the a ...