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Public Tickets

Stijn Heylen Login link on booking formClosed   Amelia   Updated September 8, 2020 at 11:47am   4 Most recent comment from [deleted]:You are welcome. I will add it as a feature request to our list. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Malcolm How to send SMS after customer bookingClosed   Amelia   Updated September 8, 2020 at 11:46am   4 Most recent comment from [deleted]:You are welcome, Malcolm.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Tristan Knapp What happens to Amelia data when restoring Wordpress backup?Closed   Amelia   Updated September 8, 2020 at 11:24am   4 Most recent comment from [deleted]:Hello Adrian, Amelia is a WordPress plugin and as such it stores its data in the database and WordPress. There are Google and Outlook integrations for it but the appointments can be managed in Amel ... Loay Amelia email notifificationClosed   Amelia   Updated September 8, 2020 at 10:53am   6 Most recent comment from [deleted]:Are they hosted on a same server? You should ask your hosting provider about this, if the notifications work in Amelia (the test email says tthey are sent) then there is something stopping them on the ... kerim ghandri Ghandri création d'un espace membreClosed   Amelia   Updated September 8, 2020 at 10:30am   2 Most recent comment from Aleksandar Vuković:Hello kerimThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.One of our customers found a workar ... Gauranga Magriplis Number of Additional Persons LabelClosed   Amelia   Updated September 8, 2020 at 9:33am   2 Most recent comment from Aleksandar Vuković:Hello GaurangaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We cannot change the logic of that option, but I will forwar ... Ezzat Makar Notifications time errorClosed   Amelia   Updated September 8, 2020 at 9:27am   2 Most recent comment from [deleted]:Hello Ezzat Makar , Thank you for your purchase. The timezone set in Amelia is the one you set in your WordPress General Settings, so please check if you set your City timezone in your WP settings ... GILLES HAUCHECORNE Multiple reservation text in FrenchClosed   Amelia   Updated September 8, 2020 at 9:21am   2 Most recent comment from [deleted]:Hello Gilles, Thank you for your purchase.  Strings can be changed using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction: 1. Download Amelia from  ... Scott Whiteley Work-hours not pulling the correct hoursClosed   Amelia   Updated September 8, 2020 at 6:49am   2 Most recent comment from Aleksandar Vuković:Hello ScottIssues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If ... Riccardo URGENT - New categories not showingClosed   Amelia   Updated September 7, 2020 at 9:25pm   2 Most recent comment from Aleksandar Vuković:Hello RiccardoThanks for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. charlie EmployeesClosed   Amelia   Updated September 7, 2020 at 3:15pm   10 Most recent comment from [deleted]:You are welcome! Glad to see the issue is gone. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Ade Ajasa Number of PersonsClosed   Amelia   Updated September 7, 2020 at 1:54pm   2 Most recent comment from Aleksandar Vuković:Hello AdeThe plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI. If you want to use POEDI ... Gustavo Checkout error with WoocommerceClosed   Amelia   Updated September 7, 2020 at 1:48pm   2 Most recent comment from [deleted]:Hello Gustavo, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.It seems like you haven't provided some mandatory field info in the form. Coul ... Ade Ajasa Linking events to custom fieldsClosed   Amelia   Updated September 7, 2020 at 12:31pm   2 Most recent comment from [deleted]:Hello Ade Ajasa, There isn't  a possibility of applying custom fields in the Edit modal of events , on the Events page, unfortunately. They can only be applied to events on the Customize page, ... Richard Hover over a day to preview time slotsClosed   Amelia   Updated September 7, 2020 at 11:08am   4 Most recent comment from [deleted]:You are welcome, Richard. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.