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Public Tickets

sam scheduleClosed   Amelia   Updated July 9, 2020 at 2:29pm   12 Most recent comment from Aleksandar Vuković:You're welcome SamIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Mariangela Cordova consultaClosed   Amelia   Updated July 9, 2020 at 1:08pm   2 Most recent comment from [deleted]:Hello Mariangela Cordova,Thank you for your purchase. Could you please write your tickets in English, as we are afraid something will get lost in translation so we won't be able to help out prop ... Chris Hully Different Service ListsClosed   Amelia   Updated July 9, 2020 at 12:56pm   2 Most recent comment from [deleted]:Hello Chris, The option Show service on-site is configuring if a service will be shown on the front-end or not, so that option can't help in your use case. There isn't a possibility to exc ... Mishel298 Amelia Manager RestrictionsClosed   Amelia   Updated July 9, 2020 at 11:55am   2 Most recent comment from Aleksandar Vuković:Hello Mishel298Amelia doesn't have anything like this in its settings, so you would need to go with User Role Editor, and edit capabilities of Amelia_manager user role.I'm not sure which ex ... PENELOPE SOUANI DATE FORMAT, STRING TRANSLATION, CANCELLATIONClosed   Amelia   Updated July 9, 2020 at 11:36am   4 Most recent comment from Aleksandar Vuković:Hello again PenelopeI will forward the request to our development team, but I can't say when (or if) it will be implemented.Unfortunately, cancelling and rescheduling don't have a specific ... Mishel298 Multiple Location for each employeeClosed   Amelia   Updated July 9, 2020 at 10:00am   12 Most recent comment from Aleksandar Vuković:Hi again Mishel298Well, you can see that it's not working, so I'm not sure what you mean by this:I got confused. if the URL is incorrect, how everything is connected and working.Amelia is wo ... Jeferson Marques Customer loginClosed   Amelia   Updated July 9, 2020 at 9:08am   6 Most recent comment from [deleted]:You are welcome, Jeferson. Thank you for your suggestions, I will forward them to our developers and add them to our requests list so this can be considered for modification in the future.If you have ... Derek Burton AppointmentsClosed   Amelia   Updated July 9, 2020 at 9:06am   6 Most recent comment from [deleted]:You are welcome, Derek. You can check out the instructions for setting up PayPal in Amelia here. There are the steps for the taking the test credentials from PayPal but it is the same for Live you ju ... Fernando Coello Date formatClosed   Amelia   Updated July 9, 2020 at 8:42am   3 Most recent comment from [deleted]:Hello Fernando,Glad to see you managed to solve the issue you had. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Simon Conway Confirmation Email issuesClosed   Amelia   Updated July 8, 2020 at 2:42pm   4 Most recent comment from Aleksandar Vuković:Hello BenjaminIssue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings. 2. You ... Fernando Coello Employe working hoursClosed   Amelia   Updated July 8, 2020 at 1:06pm   2 Most recent comment from [deleted]:Hello Fernando, Thank you for your purchase. Unfortunately, there isn't a possibility to set the employees' work hours on a two weeks basis in Amelia with its current built-in features, t ... Dimitri %appointment_date% and %appointment_date_time% not shown in notificationClosed   Amelia   Updated July 8, 2020 at 12:48pm   2 Most recent comment from Aleksandar Vuković:Hello DimitriThank you for your purchase.Unfortunately, the issue you're having with the date format will be present until you use one of WordPress' default formats. So, you would need to us ... Michael Claypool Add zoom link to event listClosed   Amelia   Updated July 8, 2020 at 12:41pm   2 Most recent comment from [deleted]:Hello Michael Claypool,Thank you for your purchase. I am not sure if this is possible with the Zoom integration in Amelia, but you can try adding the Zoom join link to the Event description field - y ... clmnt further configure follow-up emailClosed   Amelia   Updated July 8, 2020 at 12:12pm   2 Most recent comment from Aleksandar Vuković:Hello ClementI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Perhaps you can add a link to every email notification templa ... Gift Its not workingClosed   Amelia   Updated July 8, 2020 at 12:10pm   10 Most recent comment from [deleted]:Hello Gift, Unfortunately, we already approved your refund request, so you would need to purchase Amelia again. The refund needs to be done by our sales provider, Paddle as well, so you can wait for ...