As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Arne De Belser Redirect URL and WPMLClosed   Amelia   Updated February 11, 2021 at 1:16pm   2 Most recent comment from [deleted]:Hi, Arne!Thank you for choosing Amelia.You can add different redirect URLs to different Services and Events (I assume you have separate services for your Dutch and English Customers). Please find this ... Mr Peter Gosling Backend display view errorClosed   Amelia   Updated February 11, 2021 at 12:31pm   2 Most recent comment from [deleted]:Hello, Mr. Peter Gosling!Thank you for choosing Amelia.Please provide us a temporary WP Admin login. We will take a look from the inside and investigate what could cause this issue. You can post the ... Diarmuid Kelly Google Calendar IntegrationClosed   Amelia   Updated February 11, 2021 at 12:26pm   4 Most recent comment from [deleted]:Diarmuid,Such good news! Thank you for the updates!Please feel free to contact us if you have any other questions.Best Regards. Ahmad Abdullahi Ahmad Urgent: Calender is not availableClosed   Amelia   Updated February 11, 2021 at 10:58am   2 Most recent comment from [deleted]:Hello Ahmad, I see that one of the services (DJ) has availability properly , and the other one (Live Band) hasn't. If you are referring to the second service that has no availability - please ... Julien Schürer Autofill Form with QueryClosed   Amelia   Updated February 11, 2021 at 9:47am   2 Most recent comment from [deleted]:Hello Julien, Thank you for your purchase. Yes, you can try using this script for achieving that:   var getUrlParams = function (url) {    var params = {};    var parser = document.createEleme ... Noelle Leahy Calendar not showingClosed   Amelia   Updated February 10, 2021 at 10:36pm   6 Most recent comment from [deleted]:Noelle,That's awesome! Thank you for letting me know. Hope everything will work flawlessly from now on.But if it doesn't, we are here to helpBest Regards. Noelle Leahy Category Shortcode not showing 2 new servicesClosed   Amelia   Updated February 10, 2021 at 9:29pm   5 Most recent comment from [deleted]:Hi, Noelle!I'm happy to know it worked.Please feel free to contact us if you have any other questions.Best Regards. One Blue Studio request failed with status code 500Closed   Amelia   Updated February 10, 2021 at 5:12pm   2 Most recent comment from Aleksandar Vuković:Hello One Blue StudioYou've got a broken form. Please go into Amelia/Customize and click on Reset, and then on Save. That should correct the behavior Laura A Fennell Can I upgrade to Pro?Closed   Amelia   Updated February 10, 2021 at 4:20pm   2 Most recent comment from [deleted]:Hello Laura, I see this is a duplicate ticket, and my colleague responded in the other ticket you opened regarding this matter so please check it out and you can proceed with the upgrade there. Than ... Enrico Question about multiplication of prices for bookingsClosed   Amelia   Updated February 10, 2021 at 3:29pm   2 Most recent comment from [deleted]:Hello dear Enrico!Thank you for your inquiry.I'm afraid it's not possible with Amelia's built-in features. But maybe you can use a workaround and reduce prices by using Coupons (please ... Martin Hordijk Recurring CouponsClosed   Amelia   Updated February 10, 2021 at 1:20pm   4 Most recent comment from Aleksandar Vuković:That's one of the licenses we are selling.It includes all features of Basic + Packages feature. It can also be used on 3 domains, where Basic can only be used on 1 domain. You can see the pricing ... Florian Extra services notificationClosed   Amelia   Updated February 10, 2021 at 1:15pm   2 Most recent comment from [deleted]:Hi, Florian!Thank you for your inquiry.Unfortunately, at the moment, we have a bug with Extras in email notifications, so they can't be added in there, but it will be fixed in our next update. So ... Julia Steinhauser Integrate Amelia Tools into Front End ProfilesClosed   Amelia   Updated February 10, 2021 at 12:07pm   4 Most recent comment from [deleted]:Hi, Julia!Sorry for this misunderstanding.I replied to the other ticket you opened, so I won't duplicate the same information here.If you have any other questions, please let us know. Michael portalClosed   Amelia   Updated February 10, 2021 at 12:00pm   7 Most recent comment from [deleted]:Hi, Michael! I saw my colleague posted that SiteGround requires authentication under the other ticket on the same issue. There were no further responses from you yet. Please check it so we can procee ... Luca Ronchi Follow up email selective by serviceClosed   Amelia   Updated February 10, 2021 at 11:43am   2 Most recent comment from [deleted]:Hi, Luca!Thank you for your inquiry.This is not possible with Amelia's current built-in features, unfortunately. Only one email template is available for all services/events in Amelia per Notific ...