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Public Tickets

Keiran Snowe Location issuesClosed   Amelia   Updated August 28, 2020 at 8:21pm   2 Most recent comment from Aleksandar Vuković:Hello Keiran1. Since employees define availability of services, employees determine where they will take place. You need to assign your employees to the other location, and then you will see the servi ... Tom SugestionClosed   Amelia   Updated August 28, 2020 at 2:30pm   2 Most recent comment from [deleted]:Hello Tom, You can only delete the payments for cancelled appointments on the Finance page manually with Amelia's current built-in features. I will add your feature requests to our list. If yo ... Luis Hide capacity eventClosed   Amelia   Updated August 28, 2020 at 2:23pm   2 Most recent comment from [deleted]:Hello Luis, There isn't a possibility for that in Amelia. You can only hide the capacity completely with custom CSS on the front-end if you want. If you want that you can try adding this format ... Ahmad Abdullahi Ahmad Elementor Pop-UpClosed   Amelia   Updated August 28, 2020 at 2:21pm   4 Most recent comment from [deleted]:Hello Helgi, Could you please tell me have you updated Amelia to 2.9.1 ? You need to have this version. The shortcodes are not OK as I can see, they should be like [ameliabooking service=3 trigger=bu ... Slava Baranskyi Time demonstrationClosed   Amelia   Updated August 28, 2020 at 1:20pm   2 Most recent comment from Aleksandar Vuković:Hello SlavaThere was a bug with the Employee panel in v2.8Please update the plugin to v2.9.1, and the issue should be resolved. Please don't forget to clear cache from your website once you do th ... Siddharth Uploading and sharing documentsClosed   Amelia   Updated August 28, 2020 at 12:51pm   2 Most recent comment from [deleted]:Hello Sid, Thank you for your purchase. It isn't possible for employees to send documents to customers via Amelia, or add them to the Customer panel with the plugin's built-in features, un ... Mat Automatic appointment deletionClosed   Amelia   Updated August 28, 2020 at 12:39pm   2 Most recent comment from [deleted]:Hello Mat, That isn't possible in Amelia with its current built-in features, unfortunately. There isn't an option for automatically deleting appoointments, they can be deleted only manuall ... Miriam Michalak Add Calendar buttonClosed   Amelia   Updated August 28, 2020 at 12:37pm   2 Most recent comment from [deleted]:Hello Miriam, Unfortunately, there isn't a possibility for the Add to calendar option if you use WooCommerce integration in Amelia. We have this feature request in our list and I will add your ... Neil Lyons Wont complete a bookingClosed   Amelia   Updated August 28, 2020 at 11:58am   6 Most recent comment from [deleted]:Thank you for letting us know, Neil. I will forward this to our developers so they can check it out. Please let us know of the outcome. Keiran Snowe Google maps/LocationClosed   Amelia   Updated August 28, 2020 at 11:16am   12 Most recent comment from Aleksandar Vuković:Hello KeiranPlease note that we do not provide live support. Our working hours are from 10:00 - 17:00 CET, Mon - Fri, and we respond to tickets in the order in which they arrive.1. You can't add ... Fausto Marzo EventsClosed   Amelia   Updated August 28, 2020 at 11:03am   2 Most recent comment from Aleksandar Vuković:Hello FaustoThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.It would be a good feature, though ... Jo Sellers Remembering customersClosed   Amelia   Updated August 28, 2020 at 10:19am   2 Most recent comment from Aleksandar Vuković:Hello JoThank you for your purchase.The only way the plugin can save your customer's details for next bookings would be if you enable "Automatically create Amelia Customer user" in Amelia Setting ... clmnt wp cron event disappear sms notificationClosed   Amelia   Updated August 28, 2020 at 9:44am   3 Most recent comment from Aleksandar Vuković:Hello clmntI'm sorry to hear about this, but nothing has been changed in Amelia in this regard.I just checked our cron jobs, and they are still in place, so I really cannot tell why the event wa ... Kennet Jansson Booking made backendClosed   Amelia   Updated August 28, 2020 at 9:08am   2 Most recent comment from Aleksandar Vuković:Hello KenWhen someone is booking from front-end, they're not actually booking a new appointment. They are adding themselves to an existing appointment.So, that's the logic you need to use in ... Derek Burton AppointmentsClosed   Amelia   Updated August 28, 2020 at 8:37am   2 Most recent comment from Aleksandar Vuković:Hello DerekIf your employee is connected to the Google Calendar, and you enabled "Remove Google Calendar busy slots" in Amelia settings/Integrations/Google Calendar, you can simply create a busy event ...