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Public Tickets

Toni Recurring AppointmentsClosed   Amelia   Updated December 17, 2020 at 12:02pm   2 Most recent comment from [deleted]:Hello Toni,Thank you for your purchase. You can read about recurring appointments - how to set them up and their options here. There isn't a time limit that you can set for the recurring appoint ... Markus Changed Domain - Amelia not workingClosed   Amelia   Updated December 17, 2020 at 11:53am   22 Most recent comment from [deleted]:Thank you, glad I could be of help You are welcome!Thank you, have a nice one as well!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  Luis Shortcodes and CheckoutClosed   Amelia   Updated December 17, 2020 at 10:45am   6 Most recent comment from [deleted]:Hi Luis, There is probably some conflict with some plugin/theme or some setting on your website, as it can't happen by default in Amelia - it is the same whether a user is logged in or logged ou ... Paul Masterson Combine servicesClosed   Amelia   Updated December 17, 2020 at 10:02am   4 Most recent comment from [deleted]:You are welcome, Paul. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.  Amanda shortcode not pulling throughClosed   Amelia   Updated December 17, 2020 at 9:08am   2 Most recent comment from Aleksandar Vuković:Hello AmandaPlease go to your Employee's profile and you'll probably see other services added to his Working Hours.If you have working hours for the employee defined by services, you will ne ... Jeanne Amelia BookingClosed   Amelia   Updated December 17, 2020 at 8:51am   2 Most recent comment from Aleksandar Vuković:Hello JeanneAmelia doesn't have any time zone settings, it inherits the time zone from WordPress. If your time zone is in UTC+/- format, please change it by selecting the city near you. Also, ple ... Pascal DUMAS i haven t the customer name in report stripeClosed   Amelia   Updated December 17, 2020 at 1:30am   7 Most recent comment from [deleted]:Hello,Yes, the update won't impact your website/information. superpolvorilla Problems with configuration of minimun time for bookingClosed   Amelia   Updated December 16, 2020 at 10:59pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Jose LuisI'm glad to hear the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Elena Notification Emails not sendingClosed   Amelia   Updated December 16, 2020 at 10:51pm   7 Most recent comment from Aleksandar Vuković:Thanks Elena.Mike, if you need any assistance with this, please let us know. Ben Cornelisse AboutClosed   Amelia   Updated December 16, 2020 at 10:45pm   2 Most recent comment from Aleksandar Vuković:Hello BenThe option to add the appointment to the customer's calendar is included in the "Congratulations" screen, so I suppose removing the image is easiest.You can change it in ./wp-content/p ... Sofie Vranckx Unable to adjust colors + doesn't look like the examples in front endClosed   Amelia   Updated December 16, 2020 at 10:11pm   2 Most recent comment from Aleksandar Vuković:Hello SofieThank you for your purchase.You either have SG Optimizer plugin installed, which is using "Combine CSS files" for front-end and is causing Amelia's styles not to be loaded; or there� ... Jeff Event listingsClosed   Amelia   Updated December 16, 2020 at 10:07pm   4 Most recent comment from Aleksandar Vuković:You're welcome, JeffIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Siggi back end Amelia Calendar view short codeClosed   Amelia   Updated December 16, 2020 at 9:52pm   2 Most recent comment from Aleksandar Vuković:Hello SiggiI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can take a look at this plugin, though: https://downloadfr ... Peter Employees randomlyClosed   Amelia   Updated December 16, 2020 at 6:38pm   4 Most recent comment from [deleted]:Hi Peter, I am afraid not at the moment, sorry. simon brooker Backend PaymentsClosed   Amelia   Updated December 16, 2020 at 4:08pm   2 Most recent comment from [deleted]:Hello Simon, The only payment option available for the back-end booking is the on-site option - so customers pay offline, when they come to appointments. There isn't a possibility of using the ...