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Public Tickets

David I can't find a way to change the email in my account and I'm about to lose the email.Closed   Amelia   Updated August 26, 2020 at 11:32am   8 Most recent comment from [deleted]:Hello David, I replied to your email as well. You asked us to change your license to this email [email protected] and in our database that is already the email saved for the owner of the licen ... My Medicine How to maintain a test and productions environment?Closed   Amelia   Updated August 26, 2020 at 10:59am   2 Most recent comment from [deleted]:Hello there, You can activate Amelia Basic license on one domain only, so you can activate it on your production website, and you don't need to activate it on a test one. If you have any furthe ... Stine Bjerregaard Styling open daysClosed   Amelia   Updated August 26, 2020 at 10:19am   6 Most recent comment from Aleksandar Vuković:You're welcome, StineIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Alan Amelia - Elementor TabsClosed   Amelia   Updated August 27, 2020 at 12:48pm   5 Most recent comment from [deleted]:Thank you, Alan. Our developers checked this out and they said it seems like there is a conflict if there are more different events shortcodes on one page , hence the error occurs and they will fix th ... Paul Nuttall Events Grid ViewClosed   Amelia   Updated August 25, 2020 at 3:41pm   2 Most recent comment from [deleted]:Hello Paul, Thank you for your purchase. There isn't a possibility of displaying events in a grid view or any other view, they can be shown in a list only with Amelia's current built-in f ... Claas Mixed languageClosed   Amelia   Updated August 25, 2020 at 3:37pm   2 Most recent comment from [deleted]:Hello Claas, This is probably because these strings are missing in the German translation of the plugin, unfortunately. The plugin is translated by our users, and they send us their translations so w ... Graham Google calendar integrationClosed   Amelia   Updated August 25, 2020 at 3:25pm   2 Most recent comment from [deleted]:Hello Graham, It isn't possible for Google events to be created in Amelia with the Google sync in Amelia, unfortunately. Only the appointments booked in Amelia can be  created in Google calend ... Stefano Davila Extras optionClosed   Amelia   Updated August 25, 2020 at 3:16pm   2 Most recent comment from [deleted]:Hello Stefano Davila, Thank you for your purchase. There isn't a possibility to have these two options open by default in Amelia with its current built-in features, unfortunately. I will add th ... Stine Bjerregaard Next day reminder cron jobClosed   Amelia   Updated August 25, 2020 at 3:15pm   12 Most recent comment from [deleted]:Yes, that option is for setting up when the cron job will start working, and the cron will recur now on 15 minutes, so at the time you specified for the Reminder notifications it will call out the not ... Isabel Lapaz Initials inside the color circle in servicesClosed   Amelia   Updated August 25, 2020 at 2:56pm   6 Most recent comment from [deleted]:You are welcome, Isabel. Glad to see that, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Michael Veldkamp AusblendenClosed   Amelia   Updated August 25, 2020 at 2:55pm   4 Most recent comment from [deleted]:You are welcome, Michael!If you have any other questions or concerns feel free to open a new ticket and we will gladly help. João Lopes Woocommerce order emailsClosed   Amelia   Updated August 25, 2020 at 2:42pm   2 Most recent comment from [deleted]:Hello João, There isn't a possibility in Amelia to choose these information, unfortunately. I assume the information sent to the WooCommerce checkout page are the ones added to the emails as we ... Leyla musleh Urgent issue with updateClosed   Amelia   Updated August 25, 2020 at 2:32pm   5 Most recent comment from [deleted]:You are welcome. Glad to see that the issue is gone for now, thank you for letting us know.OK, we will notify you. When the developers fix this we will implement it in the following update of Amelia.� ... Dave Mongillo Appointment Approvals, Noitification EmailsClosed   Amelia   Updated August 25, 2020 at 1:06pm   6 Most recent comment from [deleted]:Hi Dave, You can approve the pending appointments in the back-end even though the minimum capacity is not met, I've just tested this on our website (version 2.9 of Amelia). Was this not the case ... Smita Gajakosh Categories not showing upClosed   Amelia   Updated August 25, 2020 at 12:50pm   7 Most recent comment from Aleksandar Vuković:Hello SmitaYou probably booked an appointment from front-end, while logged in with those credentials, so the data is now saved in that profile.If you have your own administrator account, you can delet ...