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Public Tickets

Khoa Nguyen Bug report: After adding in address then removing it, doesn't remove the addressClosed   Amelia   Updated August 25, 2020 at 7:31am   2 Most recent comment from Aleksandar Vuković:Hello KhoaI'm sorry, but I can't replicate the issue you're describing (please see the video attached).If you're experiencing different behavior, perhaps there's some other pl ... Catherine Arsenault 15 minute appointmentsClosed   Amelia   Updated August 24, 2020 at 9:22pm   3 Most recent comment from Aleksandar Vuković:Thank you for your help, WalterCatherine, that's exactly what you need to configure in order to create 15-minute long appointments. Sajan Nair Installing on Multiple WebsitesClosed   Amelia   Updated August 24, 2020 at 9:16pm   4 Most recent comment from Aleksandar Vuković:You're welcome SajanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gerlinde not to show recurring eventsClosed   Amelia   Updated August 24, 2020 at 9:04pm   6 Most recent comment from Aleksandar Vuković:You're welcome, GerlindeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Arman Mehrjoo Checkout DisplayClosed   Amelia   Updated August 24, 2020 at 9:04pm   6 Most recent comment from Aleksandar Vuković:You're welcome, ArmanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sanjay off-day lavel not showing in calenderClosed   Amelia   Updated August 24, 2020 at 8:48pm   2 Most recent comment from Aleksandar Vuković:Hello SanjayThe days off are not supposed to be shown anywhere on front-end. When you add days off, those days will not be available on front-end.Please feel free to add this as a feature request on  ... Anthony Cornielus Jones Adding placeholder on note about applying dicpuntClosed   Amelia   Updated August 24, 2020 at 5:16pm   7 Most recent comment from Anthony Cornielus Jones:Thank you for your assistance, Marija! The LOCO plugin worked like a charm for me. Take care and be well! Gerlinde zoom integrationClosed   Amelia   Updated August 24, 2020 at 4:57pm   2 Most recent comment from [deleted]:Hello Gerlinde, If you integrate Amelia with Zoom,  you get Zoom meetings created automatically in your Zoom account for each appointment booked for Services or Events in which you enabled Zoom. Yo ... mohammed SMS messagesClosed   Amelia   Updated August 24, 2020 at 4:19pm   6 Most recent comment from [deleted]:Thank you, Mohammed.I booked one test appointment using my phone number, and I got the SMS, please look at the attachment. Then I saw that you have this error(Error: 30008) Unknown error.for the deli ... Vidhya Gayathri 1 hour reminderClosed   Amelia   Updated August 24, 2020 at 4:09pm   2 Most recent comment from [deleted]:Hello Vidhya Gayathri, There isn't a possibility of reminder email/SMS notifications 1 hour before appointments in Amelia with its current built-in features, unfortunately. There is only reminde ... Gill Appointments and numbers of guestsClosed   Amelia   Updated August 24, 2020 at 3:19pm   2 Most recent comment from [deleted]:Hello Gill, Thank you for your purchase. No matter what you choose whether Events or Services/appointments in Amelia , the price will be multiplied by the number of people in the booking - there is ... Gerlinde Assign set time to ServiceClosed   Amelia   Updated August 24, 2020 at 2:59pm   4 Most recent comment from [deleted]:You are welcome. For each work time period that you create under the employee's work hours, you can choose the services you want in the Services field, so for those time slots that employee wil ... Cory Pratt Remove cancelled appointmentClosed   Amelia   Updated August 24, 2020 at 2:48pm   2 Most recent comment from [deleted]:Hello Cory Pratt, It isn't possible to automatically remove the cancelled appointments in Amelia with its current built-in features. You can only manually delete them in the back-end. We will ad ... Brian CronClosed   Amelia   Updated August 24, 2020 at 2:39pm   2 Most recent comment from Aleksandar Vuković:Hello BrianI'm not sure what you're using to add cron events, but my advice would be to use WP Crontrol. You can check out our FAQ page, and search for "WP Crontrol". There you can find ins ... Carlos Ricaño it doesnt appear in the products the amelia appointmentsClosed   Amelia   Updated August 24, 2020 at 2:30pm   5 Most recent comment from [deleted]:You are welcome, Carlos. Glad to see that, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.