Public Tickets
Jenny-Paola Tillus
Is amelia DownClosed
Amelia
Updated November 7, 2020 at 9:10am
14
Most recent comment from Aleksandar Vuković:Good news.Thanks for the update. Every issue will be sorted out, and you'll all know why it happened.Thank you for your patience and understanding!
DREAMCRAFT
Regarding NotificationsClosed
Amelia
Updated November 7, 2020 at 12:53am
2
Most recent comment from [deleted]:Hello,
Thank you for your question.
You can add the required placeholders, as per the screenshot below:
Can you please clarify this " send all notifications mail id ""
Jnoor
unable to create categoryClosed
Amelia
Updated November 7, 2020 at 12:30am
6
Most recent comment from [deleted]:Sorry for the delay. I will be in touch early next week, as it needs to be investigated by our tech team.
Daniel
Broken CSS on the calendarClosed
Amelia
Updated November 6, 2020 at 10:31pm
2
Most recent comment from Aleksandar Vuković:Hello DanielThank you for your purchase.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you pl ...
Stine Bjerregaard
SPFClosed
Amelia
Updated November 6, 2020 at 9:48pm
4
Most recent comment from [deleted]:HI Stine,You can select any other option which suits you best.
Raul
Auto login user after completing bookingClosed
Amelia
Updated November 6, 2020 at 8:28pm
2
Most recent comment from [deleted]:Hi Raul,Thanks for your question.The Amelia Customer user role, and the Amelia Customer (within Amelia) are not the same.
If you're letting them to log into the panel with the password, you shou ...
Ronan Flynn
Basic QuestionsClosed
Amelia
Updated November 6, 2020 at 7:39pm
5
Most recent comment from [deleted]:Hi Ronan,Sorry, ignore my last message.
You can duplicate the apportionment under Admin's account only:
Raul
Cron job not workingClosed
Amelia
Updated November 6, 2020 at 7:34pm
13
Most recent comment from [deleted]:Hello Raul,Amelia's notifications will only be sent to Amelia's customers. Regardless of the WordPress role, though, as Amelia's customers don't need to be connected to the user ro ...
Jon Ladd
Zoom integration has stopped generating linksClosed
Amelia
Updated November 6, 2020 at 4:08pm
7
Most recent comment from [deleted]:You are welcome, Jon.I verified with our developer that there isn't some limit in Amelia that could cause this to stop working after some time/number of events. So, it seems like the issue is com ...
João Lopes
Hide specific employeeClosed
Amelia
Updated November 6, 2020 at 1:47pm
6
Most recent comment from Aleksandar Vuković:I'm glad to hear that, JoãoIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Miriam Michalak
Spinner for Customer panelClosed
Amelia
Updated November 6, 2020 at 1:06pm
2
Most recent comment from Aleksandar Vuković:Hello MiriamI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.I'll forward this to our development team as a feature su ...
Gustavo
Booking view problem on AndroidClosed
Amelia
Updated November 6, 2020 at 12:52pm
2
Most recent comment from [deleted]:Hello Gustavo, As I can see the issue is on a desktop as well, please look at the attachment. It seems like the Amelia CSS files are not created for some reason, or something is conflicting with Amel ...
Argos Scentwork Academy
Unable to add employeeClosed
Amelia
Updated November 6, 2020 at 12:43pm
12
Most recent comment from Aleksandar Vuković:One email cannot be associated with multiple user roles (admin, amelia customer, amelia employee, subscriber, editor.....). So, if you have a user that's registered as a customer, his email addr ...
Fanxy Studio
The appointment starting from 00:00 can not be seen!Closed
Amelia
Updated November 6, 2020 at 12:30pm
4
Most recent comment from Aleksandar Vuković:Thanks for the screenshots, they really do explain everything.I'm not sure how it happens, though. If I set the Special day to be from 00:00 - 02:00, it works. Or if I set the service to last 1 ...
Leanne Cohens
Linking Location to ServiceClosed
Amelia
Updated November 6, 2020 at 12:22pm
2
Most recent comment from [deleted]:Hello Leanne Cohens, Thank you for your purchase. There isn't a possibility to link a service to a location, employees are linked to Locations in Amelia. But you are assigning both services an ...