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Public Tickets

Sander Google API for agencyClosed   Amelia   Updated December 21, 2020 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello SanderI'm not sure that I follow what you're doing.Are you following our guide from the Documentation? If you are, then you will need to create only one APP, and add all your websites ... Gabriel Cancel subscriptionClosed   Amelia   Updated December 21, 2020 at 12:30pm   2 Most recent comment from [deleted]:Hello Gabriel,We are sorry to hear that you don't find Amelia suitable for your business.  In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credential ... Alex Free serviceClosed   Amelia   Updated December 21, 2020 at 11:22am   4 Most recent comment from [deleted]:You are welcome. There are a lot of users that don't want to have the price shown anywhere on the front-end, so this is why when they set it to 0 it isn't shown at all. You can suggest this ... Tre Last update removed my Amelia PluginClosed   Amelia   Updated December 21, 2020 at 9:27am   9 Most recent comment from [deleted]:Hi Tre, Apologies for replying a bit later, we don't work on weekends. Glad to see you managed to solve the issue with your account and your purchase code. That's strange, we haven't ... Norman van der Mull Hide ticket and datClosed   Amelia   Updated December 21, 2020 at 9:07am   2 Most recent comment from Aleksandar Vuković:Hello NormanAt the moment, there's no way to delete tags you've previously created through the plugin's interface. We will add it in the future, but for now - if you wish to delete the ... Raúl Hernán Sánchez Service datesClosed   Amelia   Updated December 19, 2020 at 8:44pm   5 Most recent comment from Aleksandar Vuković:Hello again RaúlTi be able to create appointments or configure working hours in 30-minute intervals, please go to Amelia settings/general settings and choose the default time slot step to be 30 minu ... Florent Perignon EventsClosed   Amelia   Updated December 19, 2020 at 6:07pm   3 Most recent comment from Aleksandar Vuković:Hello FlorentThank you for your purchase, and for letting us know the issue is resolved!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Perrine Dallongeville Plannification rendez-vousClosed   Amelia   Updated December 19, 2020 at 2:21pm   2 Most recent comment from Aleksandar Vuković:Hello PerrineThank you for your purchase. Please note that we don't speak French, so please translate your future responses.This can easily be configured by simply assigning both services to the ... Marlon Availability by serviceClosed   Amelia   Updated December 18, 2020 at 5:56pm   3 Most recent comment from [deleted]:Hi Marlon,Glad to see you managed to find a solution to the concern you had, thank you for letting us know. If you have any other questions or concerns feel free to open a new ticket and we will glad ... Fausto Giungato I want a particular fontClosed   Amelia   Updated December 18, 2020 at 5:39pm   2 Most recent comment from [deleted]:Hello Fausto, You can only probably achieve  using another font in Amelia by adding custom CSS. Yes you try with this format HTML with which you will overwrite font in Amelia: .amelia-app-bookin ... Fausto Giungato ​Can't customize Amelia: system retrieves error 500.Closed   Amelia   Updated December 18, 2020 at 5:36pm   2 Most recent comment from [deleted]:Hello Fausto, Could you please click on Reset first on the Amelia -> Customize page and then on Save? Let me know if this helped! It seems like Amelia CSS wasn't created on installation of the ... Maurizio Panese Privacy Policy and Therms & Conditions AcceptanceClosed   Amelia   Updated December 18, 2020 at 5:09pm   2 Most recent comment from [deleted]:Hi Maurizio, Only with using Custom fields you can ask your customers to provide additional information in the booking form, or add some information if needed, like you added the other additional que ... Oswaldo Rangel Admin confirmation emailsClosed   Amelia   Updated December 18, 2020 at 2:44pm   2 Most recent comment from Aleksandar Vuković:Hello YuliaSpecifically - no, we don't have that, but the option to send all email notifications to additional email addresses is used just for that purpose.You'd enter your admin email ther ... donny satria handono shortcodeClosed   Amelia   Updated December 18, 2020 at 1:44pm   5 Most recent comment from [deleted]:Thank you. But the shortcode that you use is not for employee but for category, so you need to check if you have category with ID 1 not employee, in the back-end of Amelia on the Amelia -> Services pa ... Sara Beltran Beltran Sancho time before bookingClosed   Amelia   Updated December 18, 2020 at 1:21pm   11 Most recent comment from Aleksandar Vuković:You're welcome, SaraGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.