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Public Tickets

Rod MacIver Amelia shuts down my siteClosed   Amelia   Updated December 18, 2020 at 12:24pm   3 Most recent comment from Rod MacIver:I'll dispute the charge. Rod MacIver Batch download not workingClosed   Amelia   Updated December 18, 2020 at 12:06pm   4 Most recent comment from Miloš Jovanović:HI Rod,Sorry to hear that you are having difficulties with updating the plugin.As for the refund. Our refund policy is 15 days.So in order to ask for refund:Please log into http://store.tms-plugins. ... Justin Terrell EventsClosed   Amelia   Updated December 18, 2020 at 11:50am   3 Most recent comment from [deleted]:Hello Justin,Thank you for your purchase. You can remove that with adding custom CSS. You can try adding this CSS to the page:  .am-event-price.am-event-free {display:none !important;}or this one i ... Yamato UsabilityClosed   Amelia   Updated December 18, 2020 at 11:30am   6 Most recent comment from Aleksandar Vuković:Hello YamatoUnfortunately, that's the behavior of iOS devices and we can't do much about it.The issue has been forwarded to our development team, and hopefully they'll be able to do som ... Jeff Hide Help ButtonClosed   Amelia   Updated December 18, 2020 at 10:48am   4 Most recent comment from Aleksandar Vuković:You're welcome, JeffIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Pascal DUMAS google Calendar pbClosed   Amelia   Updated December 18, 2020 at 10:44am   2 Most recent comment from [deleted]:Hello Pascal,  If I understood correctly event from Google are not blocked for booking in Amelia . If this is it, please check if the option Remove Google Calendar Busy Slots  in Amelia -> Settin ... Maarten Versteegh Admin book appointment during leaveClosed   Amelia   Updated December 18, 2020 at 10:40am   2 Most recent comment from [deleted]:Hello Maarten,  There isn't a possibility to book appointments outside of the employees' work hours in Amelia for anyone, unfortunately. Appointments can be booked only in the employees ... Ellis Simons PrintingClosed   Amelia   Updated December 18, 2020 at 10:33am   2 Most recent comment from [deleted]:Hello Ellis Simons, Thank you for your purchase. There isn't a printing option in Amelia, unfortunately, but you can export appointments in a CSV file, on the Amelia -> Appointments page. You c ... Paul Spalvieri customer cannot book appointmentsClosed   Amelia   Updated December 18, 2020 at 9:42am   2 Most recent comment from Aleksandar Vuković:Hello PaulSorry for the late response!I believe this issue has been resolved through our email correspondence, right? Mike Manual/Resend Customer NotificationClosed   Amelia   Updated December 18, 2020 at 9:39am   7 Most recent comment from Aleksandar Vuković:Hello Mike and JohnThank you very much for sharing this workaround with us!I've saved it for future reference, as I'm sure it'll come in handy. Duforest How work exactly Google calendar 2 way sync, what is possible to do and how ?Closed   Amelia   Updated December 18, 2020 at 7:51am   6 Most recent comment from Aleksandar Vuković:Hello DuforestWe've initiated a refund request, and you will be refunded in 5 - 7 business days.Just to clarify:Amelia doesn't yet have a full 2-way synchronization. Appointments created in ... Cassie Okenka Email notificationsClosed   Amelia   Updated December 18, 2020 at 7:32am   3 Most recent comment from Aleksandar Vuković:Hello CassieThank you for your purchase, and sorry for the late response.Whenever an appointment is rescheduled, and email notification will be sent to the customer and/or employee if you enabled that ... Amin Talab Event ReminderClosed   Amelia   Updated December 17, 2020 at 6:04pm   8 Most recent comment from Aleksandar Vuković:You're welcome, AminIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. paula no se carga el calendario en productosClosed   Amelia   Updated December 17, 2020 at 4:31pm   2 Most recent comment from [deleted]:Hello Paula, Thank you for your purchase. Could you please write your tickets in English as we are afraid something will get lost in translation, and we won't be able to help out properly? Tha ... Janis Angele settings category and servicesClosed   Amelia   Updated December 17, 2020 at 2:06pm   2 Most recent comment from Aleksandar Vuković:Hello JanisThank you for your purchase.I suppose you booked an appointment while logged into your administrator account. If you did that, your admin account was linked to a customer, and that caused t ...