Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Sander Breukers suggested url not working to specific event.Closed   Amelia   Updated November 25, 2024 at 6:42am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send ... Francesca Kendall Upgraded and whole site Amelia crashedClosed   Amelia   Updated November 25, 2024 at 6:30am   5 Most recent comment from Marko Davidović:Hello again, This should not be an issue with the update but is you want us to investigate you can send us staging site. If all goes according to plan there should be new mini update soon. We wish you ... Nazareth Vaqueiro Gradín How I can add ameliapopup in divi?Closed   Amelia   Updated November 22, 2024 at 6:26pm   3 Most recent comment from Uroš Jovanović:Hello Nazareth, Glad to hear that you found out how to do this. Please let me know if you have any other questions. Jennie Prewett Customer Login ErrorClosed   Amelia   Updated November 22, 2024 at 2:38pm   2 Most recent comment from Uroš Jovanović:Hello Jennie, That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that you can do it with this plugin: http ... Hughes Amelia Booking FormClosed   Amelia   Updated November 22, 2024 at 2:34pm   2 Most recent comment from Uroš Jovanović:Hello Hughes, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... son nguyen Issue with SMS Booking Notifications to US Phone NumbersClosed   Amelia   Updated November 22, 2024 at 2:29pm   2 Most recent comment from Uroš Jovanović:Hello Son, Thank you for reaching out to us. The only reason why some customers might not receive SMS messages  depends on which country they are in and if their number is part of the national DNC ( ... Tirol google calendarClosed   Amelia   Updated November 22, 2024 at 12:57pm   4 Most recent comment from Marko Davidović:Hello again, When you see an error in the top right, that says "Unable to connect to Google Calendar" when you enter your employee's profile, you probably already connected this employee to the G ... Lina Grebe Update to Pro versionClosed   Amelia   Updated November 22, 2024 at 11:28am   11 Most recent comment from Uroš Jovanović:Hello Lina, Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Kinno InvoicesClosed   Amelia   Updated November 22, 2024 at 10:24am   2 Most recent comment from Uroš Jovanović:Hello, The invoice feature in the Finances menu is enabled automatically, but it requires version 7.9 or higher of Amelia to be activated. Please ensure that you have the latest version installed. Onc ... [email protected] I think I have the wrong custom interfaceClosed   Amelia   Updated November 22, 2024 at 10:10am   2 Most recent comment from Uroš Jovanović:Hello, For that purpose, you will have to download the Standard version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it should be fine. ... Andzelika Issues with Woocoomerce Payments and BookingssClosed   Amelia   Updated November 22, 2024 at 10:03am   11 Most recent comment from Uroš Jovanović:Hello Andzelika, Thank you for the detailed update. It’s great to hear that the payment went through successfully on the first attempt after switching to the new block checkout system. We truly appr ... Jarek Payment linkClosed   Amelia   Updated November 22, 2024 at 9:55am   2 Most recent comment from Stefan Petrov:Hi Jarek, I hope you are doing well. Yes, Amelia has the payment link option. Depending on the payment itself, you can add the payment link as a placeholder in the notification template. Please, find ... Ulrich Mueller Beschreibung und Übersetzung der Zahlung vor OrtClosed   Amelia   Updated November 22, 2024 at 9:41am   8 Most recent comment from Stefan Petrov:Hallo Ulrich,   vielen Dank für das Feedback. Schön zu hören!   Wenn Sie weitere Fragen haben, eröffnen Sie bitte ein neues Ticket, und wir helfen Ihnen dort gerne weiter.   Einen schönen Tag ... Javier Alonso Required FieldsClosed   Amelia   Updated November 22, 2024 at 9:36am   8 Most recent comment from Stefan Petrov:You are welcome, Javier, as always. Please, keep me posted! Vincenzo Service on specific datesClosed   Amelia   Updated November 22, 2024 at 9:23am   2 Most recent comment from Stefan Petrov:Hi Vincenzo, I hope you are doing well. You need to configure Special Days for this purpose. This is located in employee settings, next to the Work Hours configuration. Work Hours days are repeated we ...