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Public Tickets

Sergio Urcelay Preselect custom durationClosed   Amelia   Updated October 9, 2024 at 6:27am   4 Most recent comment from Marko Davidović:Hello again, When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions that are related to different subjects will be in separat ... Ahmed Abubakar Taib Syncing Employee/Customer Panels & Adding Registration Link to Login PageClosed   Amelia   Updated October 9, 2024 at 5:51am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Emplyoees can not register you must need to create them manually on the backend.But customer can book and then they will become Amelia customer and they ... Charlotte Informations options supplémentairesClosed   Amelia   Updated October 8, 2024 at 12:33pm   2 Most recent comment from Stefan Petrov:Bonjour Charlotte, Merci de nous avoir contactés. Il existe une option pour modifier la logique derrière cette fonctionnalité. Elle se trouve dans les paramètres des rendez-vous. N'hésitez p ... Niko Show CUSTOM FIELD on CALENDARClosed   Amelia   Updated October 8, 2024 at 11:42am   4 Most recent comment from Marko Davidović:Hello again, You can see it we can see it in your screenshot in the upper right side corner Should you have any further inquiries, we kindly request that you open separate tickets for each question a ... Jason Discount CodesClosed   Amelia   Updated October 8, 2024 at 11:26am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. What you want to achieve is not possible I'm afraid. Amelia codes can be set an ... Ofek Sitbon API Packages PurchasesClosed   Amelia   Updated October 9, 2024 at 1:12pm   20 Most recent comment from Uroš Jovanović:Hello, You can send the packageCustomerId with this fix in the format of your last message: "packageCustomerService": {    "packageCustomer": {        "id": 1831}, Here is a fixed version of the ... Ahmed Abubakar Taib Booking Cancelation hours needed before to be 5 and Add customers to choose their own duration of time booking page.Closed   Amelia   Updated October 8, 2024 at 10:09am   2 Most recent comment from Stefan Petrov:Hello Ahmed, Thanks for reaching out to us. Please, find the answers below Booking Cancelation Timeframe: Could you please adjust the minimum hours required before cancelation/rescheduling to 5 hours ... Markus Größing mass deletion of customers failClosed   Amelia   Updated October 8, 2024 at 9:01am   11 Most recent comment from Uroš Jovanović:Hello Markus, Thank you for the update on this and for sharing the solution with us. Please let us know if you have any other questions, I will have this ticket closed now. Juan Manuel Aramayo Automatic email system does not work.Closed   Amelia   Updated October 8, 2024 at 8:43am   4 Most recent comment from Stefan Petrov:Hi Juan, To explain a bit better. While the notifications might work with PHP, this is not recommended for configuration. Emails are usually marked as spam and it takes more time to be sent. Instead, ... JAYDEEP SINGH Employee web panel does not show all options (only PENDING, NO SHOW)Closed   Amelia   Updated October 8, 2024 at 8:10am   2 Most recent comment from Stefan Petrov:Hello JAYDEEP SINGH, Thanks for reaching out to us. While this depends on the employee user role permissions, for the appointments that are in the past (already occurred), an employee won't be ab ... asimpleworker Les rendez-vous ne s'ajoutent pas à google calendarClosed   Amelia   Updated October 8, 2024 at 7:12am   11 Most recent comment from Stefan Petrov:Hello asimpleworker, Thanks for the link, but, even if it try again I'm still able to see all the appointments on Google Calendar, therefore I'm not able to reproduce the issue. It's im ... Erupt Media Event DepositClosed   Amelia   Updated October 8, 2024 at 7:11am   4 Most recent comment from Uroš Jovanović:Hello, This issue should be resolved using the latest Amelia plugin. Please update the plugin to the 7.8.1 plugin an let me know if that works for you. Looking forward to your reply. Tjwan Oei Delete and /or modify eventsClosed   Amelia   Updated October 8, 2024 at 7:09am   2 Most recent comment from Stefan Petrov:Hello Tjwan, Thanks for reaching out to us. Editing and deleting Amelia events is a pretty simple process. You would need to cancel an event first and then delete it, but if you are having an issue, t ... Martino Deleting bookings as a employeeClosed   Amelia   Updated October 8, 2024 at 7:09am   4 Most recent comment from Marko Davidović:Hello again, In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritizati ... Willy Van Thillo REFUNDClosed   Amelia   Updated October 7, 2024 at 1:51pm   8 Most recent comment from Uroš Jovanović:Hello, Thank you for the update on this. For that purpose, you can take a look at the custom duration pricing feature in Amelia. Let me know if that works for you.