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Public Tickets

Pawel Form stepsClosed   Amelia   Updated July 4, 2024 at 6:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not available in Amelia. First, you can not achieve I'm afraid. The steps on the booking form can not be re ... alfonzo rafael velazco franco problemas con la agendaClosed   Amelia   Updated July 4, 2024 at 6:02am   6 Most recent comment from Marko Davidović:Hello again,We will gladly take a look but you have to tell which employee has this issue and for what days? We can not check this by heart for all of them. Please give a little more information and c ... Craig Ballard WPRocket & JavaScript FilesClosed   Amelia   Updated July 3, 2024 at 2:46pm   2 Most recent comment from Uroš Jovanović:Hello Craig,Thank you for reaching out to us.For WP Rocket, you have enabled these JS optimizations, which have a negative effect on our New Step Form, which is based on Vue 3 Framework, the booking f ... Pascal DUMAS Delete slots already occupied not workClosed   Amelia   Updated July 3, 2024 at 2:44pm   2 Most recent comment from Uroš Jovanović:Hello Pascal,Thank you for reaching out to us.Events from Google Calendar will not be displayed in Amelia but busy events from Google Calendar will block time slots in Amelia. For that purpose, plea ... Daniela Barros Fonseca supportClosed   Amelia   Updated July 3, 2024 at 2:44pm   4 Most recent comment from Stefan Petrov:Hi Daniela,Looks like there are some issues when accessing your website. I'm seeing this issue Perhaps, the country where we are located is whitelisted? We are located in Serbia, so you might wa ... Astrid De Deyne New clients can't bookClosed   Amelia   Updated July 3, 2024 at 2:31pm   3 Most recent comment from Uroš Jovanović:Hello Astrid,Thank you for reaching ut to us.Glad to hear that the issue has been resolved.I will have this ticket closed now. Yamato Amelia ignores Extras if a user deselects a dateClosed   Amelia   Updated July 3, 2024 at 2:30pm   5 Most recent comment from Stefan Petrov:Hi Yamato,Great to hear that! Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Andzelika Dublicate Appontments and Packages Purchased with WoocommerceClosed   Amelia   Updated July 3, 2024 at 2:07pm   16 Most recent comment from Uroš Jovanović:Hello Andzelika,Glad to hear that it works fine now.I will have this ticket closed now. Robert Staddon How to Charge a Different Price for Prime Hours?Closed   Amelia   Updated July 3, 2024 at 2:05pm   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us.You can create different employees and set different working hours/prices per service to have this configured.Please let me know if you need further assi ... lor begent RefundClosed   Amelia   Updated July 3, 2024 at 12:48pm   4 Most recent comment from Uroš Jovanović:Hello,Thank you for clearing that up.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click on the Three Dots on the right-hand side of the license you want to submit a refund ... Shauna Foley Adding new servicesClosed   Amelia   Updated July 3, 2024 at 11:47am   2 Most recent comment from Stefan Petrov:Hi Shauna,Thanks for reaching out to us. All existing packages need to be edited if you have added new services. If a customer already purchased a package before you've created a service, he will ... Christian Customer PanelClosed   Amelia   Updated July 3, 2024 at 11:45am   6 Most recent comment from Stefan Petrov:Hi Christian,It has been sent to this email address. Please, let us know if you need assistance regarding anything else. Barbara Freudenschuss New Tax featureClosed   Amelia   Updated July 3, 2024 at 11:45am   7 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that this is a bug and they will start working on it and they will try to fix this as soon as it is possible. We do apol ... Pascal Correa Link de pago no activo en panel de clienteClosed   Amelia   Updated July 3, 2024 at 9:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Something is not set properly. either you did not add those placeholders in notifications or you did not enable those payment methods you can read more ab ... JAMONES BRONCHALES ADD TAXESClosed   Amelia   Updated July 3, 2024 at 9:03am   7 Most recent comment from Marko Davidović:Hello again,We just got the feedback from our colleagues and they have told us that it works in the following way. If it is excluded on the payments step on the form, the tax will be calculated/displa ...