Public Tickets
Mike Osborn
Service Hours and Working HoursClosed
Amelia
Updated November 26, 2024 at 8:57am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently this feature is not available in Amelia. This is not possible to set Im afraid. The closest option that can help you to achieve ...
Alex
Appointments are automatically canceledClosed
Amelia
Updated November 26, 2024 at 8:24am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Amelia can't cancel any appointments on its own. If the appointments were not canceled manually by the client, yourself, another admin, or any Ameli ...
Mikkel
Reminder service not resetting counterClosed
Amelia
Updated November 26, 2024 at 8:17am
11
Most recent comment from Stefan Petrov:Hi Mikkel,
It can be related to this option, but what is more important is that you have the correct cron job configuration. As I mentioned previously, having scheduled notifications configured throug ...
Dražen Kozliček
TMS-Plugins subscriptionClosed
Amelia
Updated November 26, 2024 at 7:36am
4
Most recent comment from Stefan Petrov:Hello Dražen,
It has been refunded successfully now. Please note that the funds usually take 5 - 7 business days to be processed to your account. Please, let us know if you don't receive the fun ...
Talal
Elementor Plugin AmeliaClosed
Amelia
Updated November 26, 2024 at 6:55am
7
Most recent comment from Marko Davidović:Hello again,
If you have any question please open your own separate ticket for each question. Since this is not your ticket each user will receive yours and ours replies. We do not want to disturb oth ...
Lucie
Unable to add data in AmeliaBookingClosed
Amelia
Updated November 25, 2024 at 2:59pm
6
Most recent comment from Uroš Jovanović:Hello Eddy,
Please create a separate ticket for this issue and I will assist you with it.
Looking forward to your reply.
Tom Worman
Dynamic Placeholder contains no dataClosed
Amelia
Updated November 25, 2024 at 2:19pm
2
Most recent comment from Uroš Jovanović:Hello Tom,
It seems like you're on the right track, but the issue may lie in the timing of when the $data is being populated or passed to your custom hook. The placeholder data you’re trying to ...
Sandrine
Whole day / several days servicesClosed
Amelia
Updated November 25, 2024 at 2:16pm
2
Most recent comment from Uroš Jovanović:Hello Sandrine,
Thank you for reaching out!
Whole Day Service (9 AM - 5 PM):You can configure this by setting the employee's working hours to 9 AM - 5 PM specifically for the day(s) you want thi ...
SYS support
Waiting list improvementsClosed
Amelia
Updated November 25, 2024 at 1:53pm
2
Most recent comment from Uroš Jovanović:Hello,
Thank you for your suggestion. We understand the challenge you're facing with manually creating orders for users on the waiting list. While we currently don't have an automatic soluti ...
Antonio Jesus Gutiérrez Larios Gutiérrez Larios
No se puede reservar citaClosed
Amelia
Updated November 25, 2024 at 12:55pm
6
Most recent comment from Stefan Petrov:Hola Antonio,
No hay problema, gracias por la confirmación. Si tienes alguna otra pregunta o inconveniente, no dudes en contactarnos a través de un nuevo ticket y con gusto te brindaremos asisten ...
David
system is not transferring the eventsClosed
Amelia
Updated November 25, 2024 at 11:55am
2
Most recent comment from Stefan Petrov:Hi David,
Thanks for reaching out to us. Make sure that the appointment on Google Calendar is booked as "busy". Only when the status is busy, the same timeslot wont be available in Amelia for booking. ...
Travis R Hedrick
CRON issuesClosed
Amelia
Updated November 25, 2024 at 11:38am
4
Most recent comment from Marko Davidović:Hello again,
You are most welcome, we do apologise but this time we are not quite sure what you are asking is exactly? Can you please elaborate more on that?
We wish you all the best and hope you ha ...
Marjan Slaats
bookingsClosed
Amelia
Updated November 25, 2024 at 11:37am
9
Most recent comment from Marko Davidović:Hello again,
We went on your site and we created a new customer and we have then assigned a package and booked appointment without any issues on your site. As far as we can see all is working fine and ...
Hajo Smit
Change the label "Employee" to "Pilot"Closed
Amelia
Updated November 25, 2024 at 11:29am
3
Most recent comment from Hajo Smit:Great! Thanks!
Dassy
Custom hoursClosed
Amelia
Updated November 25, 2024 at 11:21am
6
Most recent comment from Stefan Petrov:Hello Dassy,
I see, feel free to suggest this as a feature on our feature suggestion page. Of course, should you have any other questions or issues, feel free to reach out to us on a new ticket and we ...