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Public Tickets

Shannon Phillips Cache issue in the booking formClosed   Amelia   Updated October 15, 2024 at 8:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This happens to you not to your customers most liekly because you are testing while you are logged in as admin and data from WP user are pre filled. Whic ... Martino DomainClosed   Amelia   Updated October 15, 2024 at 7:22am   4 Most recent comment from Stefan Petrov:Hello Martino, It depends if you have the booking form from this domain live and ready for bookings. In this case, customers will be able to book appointments for this domain. But, if you log in to Wo ... Milove Clairin Update problem version 7.6.1.Closed   Amelia   Updated October 15, 2024 at 6:30am   4 Most recent comment from Marko Davidović:    Hello again, When you have several questions or issues please open a new seperate ticket, and we will help you there. In that way, issues and questions will be in separate tickets so other custo ... Rafal Grudowski Restriction of the time in calendar display to working hoursClosed   Amelia   Updated October 15, 2024 at 5:52am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Remko Sieben Phone number from which SMS is deliveredClosed   Amelia   Updated October 14, 2024 at 1:50pm   4 Most recent comment from Uroš Jovanović:Hello Remko, Glad to be able to assist you. I will have this ticket closed now. Dennis M Jeffers Events have disappeared with latest updateClosed   Amelia   Updated October 14, 2024 at 11:59am   10 Most recent comment from Uroš Jovanović:Hello Dennis, Please provide me with the live credentials and I will assist you with this. Looking forward to your reply. Michele Step-by-Step Booking Form 2.0 - Prices services VAT includedClosed   Amelia   Updated October 14, 2024 at 11:33am   17 Most recent comment from Uroš Jovanović:Hello Michele, Please try the following CSS and let me know if that works for you: .am-adv-select__item::after{    content: "+20% VAT" !important;} Looking forward to your reply. Diane Lee Attacked by virusClosed   Amelia   Updated October 14, 2024 at 11:07am   3 Most recent comment from Uroš Jovanović:Dear Diane, Thank you for reaching out, and I appreciate your patience. We have noted this issue and have already resolved the vulnerability in Amelia. However, some malware detectors may not yet have ... Carlos Problems with appointment timesClosed   Amelia   Updated October 14, 2024 at 10:55am   2 Most recent comment from Uroš Jovanović:Hello Carlos, Thank you for reaching out to us. This could have been an issue with time zones in Amelia. Amelia doesn't have any time zone settings, and it relies on WordPress' General setti ... Abdubakir Shakirov CustomizationClosed   Amelia   Updated October 14, 2024 at 10:53am   2 Most recent comment from Uroš Jovanović:Hello Abdubakir, Thank you for reaching out to us. There is such an option on WordPress level. Custom code needs to be applied to the page where the booking form is. Depending on what you're usin ... Michael Pokorný Issue with time slot a reservation slotClosed   Amelia   Updated October 14, 2024 at 10:41am   5 Most recent comment from Uroš Jovanović:Hello Jimmy, Your case, the way you described it, is an issue that we have noted and it will be resolved as soon as possible. I appreciate your patience. Diane Lee MalwareClosed   Amelia   Updated October 14, 2024 at 9:27am   2 Most recent comment from Stefan Petrov:Hello Diane, Thanks for reaching out to us.  This has been fixed in one of our updates -  If you haven't please update to the latest update. It was a false positive, so there are no malware is ... BERT Guillaume Limiting the numbers of events list on the front pageClosed   Amelia   Updated October 14, 2024 at 9:17am   4 Most recent comment from Uroš Jovanović:Hello Bert, Thank you for the update on this. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite vers ... Gildardo Arias 65869054Closed   Amelia   Updated October 14, 2024 at 7:44am   4 Most recent comment from Stefan Petrov:Hello Gildardo, Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient wa ... Remko Sieben SMS notificationClosed   Amelia   Updated October 14, 2024 at 7:37am   3 Most recent comment from Stefan Petrov:Hi Remko, Thanks for reaching out to us. First of all, to send SMS messages, you need to have mail settings configured properly. The link you've provided leads to email configuration, not the cro ...