Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Ricardo Argaña Bug ReportClosed   Amelia   Updated November 27, 2024 at 1:56pm   7 Most recent comment from Stefan Petrov:Hello Ricardo, The AJAX call remains unchanged because this filter is applied on the backend. Even if you send persons=1, it will be adjusted in PHP. We’ve tested the filter on our end, and it seems ... Jennifer Betts Coupon FieldClosed   Amelia   Updated November 27, 2024 at 1:53pm   12 Most recent comment from Uroš Jovanović:  ello Jennifer, It’s possible that the issue on the other website could be related to an older version of Amelia, as updates often fix bugs and improve compatibility. I recommend checking ... Francesca Kendall Does show complete service nameClosed   Amelia   Updated November 27, 2024 at 1:40pm   8 Most recent comment from Uroš Jovanović:Hello Francesca, It will apply to all of them if you add the CSS code I provided you with. Looking forward to your reply. Julia Not working after hosting migrationClosed   Amelia   Updated November 27, 2024 at 1:04pm   6 Most recent comment from Uroš Jovanović:Hello Antonio, Please create a separate ticket for your issue to ensure we can provide focused assistance. Hello Julia, Thanks for confirming. To investigate further, could you please provide admin ac ... Rodney Ndaira accepting bookings without paymentClosed   Amelia   Updated November 27, 2024 at 12:12pm   23 Most recent comment from Uroš Jovanović:Hello Rodney, Thank you for your message. I completely understand your desire for a paid license, especially since you're using it for your business. Unfortunately, the only option available woul ... Francesca Kendall Notify the customer by defaultClosed   Amelia   Updated November 27, 2024 at 12:07pm   4 Most recent comment from Stefan Petrov:Hi Francesca, Unfortunatelly currently no. If you disable this option in Notifcations settings, customers wont get the email notifications, but you would also need to manually tick this option in Appo ... Benjamin Ball webhook packagesClosed   Amelia   Updated November 27, 2024 at 10:52am   4 Most recent comment from Marko Davidović:Hello again, You do not necessary need api if you have coding skills ( or if you have your developer), you can set up several hooks that will send data from the Amelia plugin to any other applicatio ... Petr Langr Request failed with status code 400Closed   Amelia   Updated December 2, 2024 at 6:22am   15 Most recent comment from Marko Davidović:We just got the feedback from our colleagues and they have told us that we couldn't pinpoint the issue here, as we tried to replicate everything we found in your server information on our local h ... Hajo Smit Frontend / backend situationClosed   Amelia   Updated November 27, 2024 at 9:45am   9 Most recent comment from Hajo Smit:Cool you can close this thread NAVENOT NAVENOT compte clientClosed   Amelia   Updated November 27, 2024 at 9:34am   10 Most recent comment from Stefan Petrov:Bonjour Navenot,   La procédure que j'ai envoyée est celle destinée à un administrateur, lorsqu'il souhaite réinitialiser le mot de passe manuellement. Cependant, c'est différent ... Thomas Winkler Edit Service Buffer Time afterClosed   Amelia   Updated November 27, 2024 at 9:16am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. you ned to set in settings general settings default time slot step to 5 or 15 minutes. That is it. Should you have any further inquiries, we kindly reque ... Michael Etokakpan Zoom Start URL expirationClosed   Amelia   Updated November 27, 2024 at 9:08am   15 Most recent comment from Marko Davidović:Hello again, This is not all Amelia related and some features and option are not available at this time. There are not such articles and our Dev team explained that what you want is not possible to im ... Veronica Mobile layoutClosed   Amelia   Updated November 27, 2024 at 9:07am   3 Most recent comment from Stefan Petrov:Hello Veronica, Thanks for reaching out to us. This is only possible to adjust with the custom CSS code, but, unfortunately, I'm not able to see the booking form on the desktop view It looks lik ... Maurizio Di Franco Events and appointments do not register in Amelia when paid via PayPalClosed   Amelia   Updated November 27, 2024 at 9:02am   5 Most recent comment from Marko Davidović:Hello again, Same answer applies, this is related to rules that you have set so you need to check this out for those methods because  as mentioned Amelia creates and updates appointments completed th ... Jennie Prewett Booking confirmationsClosed   Amelia   Updated November 27, 2024 at 8:21am   6 Most recent comment from Stefan Petrov:Hi Jennie, Thanks for the access. Since you have third party SMTP plugin configured, it looks like the the emails are coming from this email configured here  You have configured WP mail in Amelia, t ...