As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

Sandrine Customizing formsClosed   Amelia   Updated December 10, 2024 at 2:39pm   6 Most recent comment from Uroš Jovanović:  Hello Sandrine, You're welcome! I'm glad to hear that the solution works for you. Adjusting the translation string to display just "x1" is a clever way to handle the issue consis ... Sarah Additional peopleClosed   Amelia   Updated December 10, 2024 at 2:12pm   2 Most recent comment from Uroš Jovanović:Hello Sarah, Thank you for your kind words! I’m glad to hear you’re getting comfortable with the software. Regarding your question, both options can be managed easily: Disable the "Additional Peo ... Vogue Couture block particular service on selected daysClosed   Amelia   Updated December 10, 2024 at 2:08pm   12 Most recent comment from Uroš Jovanović:Hello, Glad to be able to assist you. I will have this ticket closed now. Aleksey Belousov SMS Balance Wrong - Charging More Then SpendingClosed   Amelia   Updated December 10, 2024 at 12:53pm   9 Most recent comment from Stefan Petrov:Hi Aleksey,   Marko is out of the office, so I'll be stepping in for him.   The coupon Marko sent is an SMS coupon that you can use as compensation. It will add the amount to your SMS balance. ... Matthew Hellier date range not showing in step by stepClosed   Amelia   Updated December 10, 2024 at 12:33pm   7 Most recent comment from Stefan Petrov:Hi Matthew,   Marko is out of the office, so I'll be stepping in to assist you with this. It seems that the booking form is not being displayed on the frontend page, which is why the timeslot is ... Martin I am not happy with your pluginClosed   Amelia   Updated December 10, 2024 at 12:21pm   4 Most recent comment from Uroš Jovanović:Hello Martin, I have since responded to your ticket. I am looking forward to your response on this. Ofek Sitbon Overdraft in packages using APIClosed   Amelia   Updated December 10, 2024 at 12:18pm   6 Most recent comment from Uroš Jovanović:  Hello, Thank you for the details. I will take a look into this and investigate the issue you're experiencing. I'll get back to you as soon as I have more information. Feel free t ... TAFF How to Show Single Package But With The Top Level Catalog ViewClosed   Amelia   Updated December 10, 2024 at 12:13pm   4 Most recent comment from Stefan Petrov:Hi Taff, Apologies for the delayed response. Marko is out of the office, so I'll be assisting you with this one. The principle is the same: there are shortcodes you can use to "tag" specific serv ... krisna purbaya reschedulesClosed   Amelia   Updated December 10, 2024 at 10:53am   4 Most recent comment from Uroš Jovanović:Hello Krisna, Thank you for the update on this. I will have this ticket closed now. krisna purbaya Viewing the package list from the admin sideClosed   Amelia   Updated December 10, 2024 at 10:53am   6 Most recent comment from Uroš Jovanović:Hello Krisna, Thank you for the update on this. I will have this ticket closed now. PO YAO HUANG Issue with Booking Multiple Seats for the Same CrouseClosed   Amelia   Updated December 10, 2024 at 10:36am   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out. Currently, Amelia does not allow a single customer to book multiple appointments for the same class or service at the same time. The system is designed to prevent do ... Lilly Woo Commerce Amelia BookingClosed   Amelia   Updated December 10, 2024 at 10:34am   9 Most recent comment from Stefan Petrov:Hi Lilly, Let me clarify this for you. To set up WooCommerce integration in Amelia, you first need to create a WooCommerce product. This product acts as a "bridge" between Amelia and WooCommerce. Sinc ... Barbara Thieme URGENT: Issues wit bookingClosed   Amelia   Updated December 10, 2024 at 10:25am   8 Most recent comment from Uroš Jovanović:Hello Barbara, Thank you for your patience. I understand that you are facing issues with the calendar not loading, automatic emails not sending, Zoom links not generating correctly, and payments not s ... jamil davod abdi html integrationClosed   Amelia   Updated December 10, 2024 at 10:10am   4 Most recent comment from Uroš Jovanović:Hello Jamil, I have tested it out and it worked just fine. Can you please let me know what the issue is and I will assist you with it? Looking forward to to your reply. krisna purbaya location not appearClosed   Amelia   Updated December 10, 2024 at 10:07am   4 Most recent comment from Uroš Jovanović:Hello Krisna, We are glad to be able to assist you and we will have this ticket closed.