Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

Marco van Wynbergen Can't plan appointment on every 15 minClosed   Amelia   Updated November 22, 2024 at 9:22am   15 Most recent comment from Marko Davidović:Hello again, We thank you very much for your kind words, every praise and support means a lot to us. As a small token of our attention, we are sending you these two SMS coupons 195B987B and 7D4F3838. ... Christoph Schwinghammer Mendatory fieldsClosed   Amelia   Updated November 22, 2024 at 9:19am   2 Most recent comment from Stefan Petrov:Hi Christoph, Thanks for reaching out to us. Unfortunatelly, currently, there is no such option. Amelia has the option to enable/disable mandatory email and phone fields but this only applies to front ... Paula Integration with Google Calendar and Google Meet through WordPressClosed   Amelia   Updated November 22, 2024 at 9:14am   2 Most recent comment from Stefan Petrov:Hi Paula, Thanks for reaching out to us. If I understand correctly, the Google Meets links are rendered properly, but the same links can't be opened from the notification template? Both employees ... Aaron Error messageClosed   Amelia   Updated November 22, 2024 at 6:55am   2 Most recent comment from Marko Davidović:Hello again, We have checked this with our developers are aware of this issue and are actively working on it. However, we would like to reassure you that this does not affect the functionality of the ... Jarek automatically acceptedClosed   Amelia   Updated November 21, 2024 at 1:35pm   22 Most recent comment from Stefan Petrov:Hi Jarek, You should be able to uncheck the display element here (notice the arrow) Ralf Longwitz E-Mail translationsClosed   Amelia   Updated November 21, 2024 at 1:04pm   4 Most recent comment from Stefan Petrov:Hi Ralf, Apologies, but as mentioned, these templates are not automatically translated. When you add additional language in General settings, the templates are "pasted" from the default notification t ... Jordi Microsoft email setupClosed   Amelia   Updated November 21, 2024 at 12:11pm   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Eline Tibboel Delete tags from listClosed   Amelia   Updated November 21, 2024 at 11:54am   4 Most recent comment from Stefan Petrov:Hi Eline, You need to access your database, there is this column "current" , just search for "tags" and you will see this table Lisa Amelia use caseClosed   Amelia   Updated November 21, 2024 at 11:44am   2 Most recent comment from Uroš Jovanović:Hello Lisa, For your Freeranger sessions, here's an updated approach: Events with Multiple Dates: Since Amelia doesn't have a package feature for events, you can create an event for the "F ... Daniel Events min. max. Mail notificationClosed   Amelia   Updated November 21, 2024 at 11:17am   2 Most recent comment from Stefan Petrov:Hi Daniel, Unfortunatelly, this is not possible to configure with Events, however, it's possible to configure the minimum and maximum capacity for a service. You can only configure the maximum ca ... Jordi Weird day number at bookingClosed   Amelia   Updated November 21, 2024 at 11:15am   6 Most recent comment from Stefan Petrov:Hi Jordi, It's the SMS credit that you can use to send SMS messages once the booking is confirmed or in general with the notifications. Please, find more information on this link.   Jonas Höglund Moving the BOOK Now buttonClosed   Amelia   Updated November 21, 2024 at 10:51am   7 Most recent comment from Uroš Jovanović:Hello Jonas, Thank you for sharing your feedback, Jonas. We will pass this request to our developers to note and consider as part of future improvements. The idea of a simplified form, especially for ... Gila Dávid Employees blocked locationsClosed   Amelia   Updated November 21, 2024 at 10:31am   8 Most recent comment from Marko Davidović:Hello again, We do not know which user you are using but there is some conflict of roles most likely. If this user is admion it should have only admin role not admin and employee or customer and this ... Jonnathan Suarez lista de clientesClosed   Amelia   Updated November 21, 2024 at 10:27am   2 Most recent comment from Stefan Petrov:Hola Jonnathan,   Gracias por contactarnos. Sí, hay una opción para importar o exportar la lista de clientes en Amelia. Una vez que estés en la sección de Clientes, en la esquina superior derecha ... Kidd Pantana-Gunther Success Custom field has been added but nothing happensClosed   Amelia   Updated November 21, 2024 at 10:24am   4 Most recent comment from Uroš Jovanović:Hello, Thank you for the update and for sharing your workaround! That’s a clever approach to resolving the conflict with the My Listing theme by 27collective while still using the custom fields. It� ...