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Public Tickets

Jarek Synchronization of AMELIA and WOOCOMMERCEClosed   Amelia   Updated October 10, 2024 at 9:41am   8 Most recent comment from Uroš Jovanović:Hello Jarek, Glad to be able to assist you. I will have this ticket closed now. Danny Adam Booking Plugin Hangs on SubmissionClosed   Amelia   Updated October 10, 2024 at 9:06am   11 Most recent comment from Stefan Petrov:Hello Danny, Well, you can deactivate or remove it, there is no issue with that. As you saw, the booking is working properly, perhaps you can use Elementor as a builder. The numbers you see on the scr ... Israel Ben Harush time slotsClosed   Amelia   Updated October 10, 2024 at 9:17am   13 Most recent comment from Marko Davidović:Hello again, We have tested this again with the user that you have requested and once again there is no issue we booked a package without any errors. We will send you a new video in the attachment whe ... Andrea Pisana PAYMENTS DOESN'T WORKSClosed   Amelia   Updated October 10, 2024 at 8:15am   10 Most recent comment from Stefan Petrov:Hello Andrea, I see, but i'm not able to reproduce the case once again. Each time I'm able to enter all the credentials  Have you tried other browsers or clearing cache / cookies?      ... Chen van der Sluijs can not updateClosed   Amelia   Updated October 10, 2024 at 8:05am   2 Most recent comment from Marko Davidović:    Hello there, Thank you for reaching out to us. This does not look to us like Amelia is accusing this and we would have tens of thousands of tickets related to this. Please try and upload in 2 wa ... Justin Sackett EventsClosed   Amelia   Updated October 10, 2024 at 7:44am   2 Most recent comment from Stefan Petrov:Hello Justin, Thanks for reaching out to us. Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can y ... Nina ross New Customer NotificationsClosed   Amelia   Updated October 10, 2024 at 7:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This does not need to be sent then. This notification is only triggered when they click to reset the password. Also they can not access the panel if they ... Martin JARVIS Autocompleting text fieldClosed   Amelia   Updated October 10, 2024 at 7:15am   2 Most recent comment from Stefan Petrov:Hello Martin Jarvis, Thanks for reaching out to us. Sorry to disappoint you, but unfortunately, currently, this is not possible to configure within Amelia features. It might be possible with the third ... Markus Größing adding location to ics fileClosed   Amelia   Updated October 10, 2024 at 7:12am   6 Most recent comment from Stefan Petrov:Hi Markus, You are welcome. Honestly, not many requests for this change, but we are looking forward to adding this in future updates, of course. Should you have any other questions or issues, feel fre ... Jack Anthony How to add Fixed depositsClosed   Amelia   Updated October 14, 2024 at 6:38am   12 Most recent comment from Stefan Petrov:Helo Jack, We've received the invoice from Paddle. I've attached it here.    erwin service to location LinkClosed   Amelia   Updated October 10, 2024 at 6:39am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. If the are working on service 1 and 2 at the same time then you can not set this up. If employee is working on services from 11 to 12 then you can set lo ... Eline Tibboel Customer listClosed   Amelia   Updated October 10, 2024 at 6:23am   4 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Tshepiso Zoom integration 403 errorClosed   Amelia   Updated October 9, 2024 at 3:03pm   4 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Am ... Support Booking RestrictionsClosed   Amelia   Updated October 9, 2024 at 2:56pm   2 Most recent comment from Uroš Jovanović:Hello, Thank you for your question. While Amelia allows you to ask for the customer’s location through custom fields during the booking process, there is no built-in option to set conditions based o ... Daniel GDPR / DSGVO GermanyClosed   Amelia   Updated October 9, 2024 at 2:45pm   2 Most recent comment from Uroš Jovanović:Hello Daniel, Thank you for reaching out to us. To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms ...