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Public Tickets

paul moore attaching documents to be sent to clientsClosed   Amelia   Updated July 13, 2024 at 3:13pm   4 Most recent comment from Uroš Jovanović:Hello Paul,In regards to attaching and sending a form through email, unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the followi ... Kathrine Johnson Payment link not asking for all appointment payments at onceClosed   Amelia   Updated July 13, 2024 at 3:02pm   2 Most recent comment from Uroš Jovanović:Hello Kathrine,Thank you for reaching out to us.I could not replicate this issue from my end.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could l ... FX RéservationsClosed   Amelia   Updated July 12, 2024 at 8:30pm   4 Most recent comment from Aleksandar Vuković:Malheureusement, non. Les réductions actuelles appliquées sur notre site web ne peuvent pas être prises en compte dans le prix lorsque vous effectuez une mise à niveau de la version via notre bou ... Irene Gurrieri Amelia's notifications don't work with last updateClosed   Amelia   Updated July 12, 2024 at 1:19pm   22 Most recent comment from Stefan Petrov:Hi Irene,This is because the WP mail or PHP mail is not a "stable" protocol and sometimes it can work, sometimes it doesn't. I've also tried google as the host, and this is the error I see i ... Robin Koss Add 2 Employees to 1 KalenderClosed   Amelia   Updated July 12, 2024 at 12:22pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, for the employees' emails, if you use Google or Outlook for emails there is a workaround. You can put the same email just place +number before @ ... Martin UpgradeClosed   Amelia   Updated July 12, 2024 at 11:41am   4 Most recent comment from Stefan Petrov:Hi Martin,Can you please check if your subscription is active? Perhaps, you've canceled it, meanwhile? If that's the case, you won't be able to upgrade it since it's not activated ... Alex LE BRAS How to upgradeClosed   Amelia   Updated July 12, 2024 at 11:13am   5 Most recent comment from Uroš Jovanović:Hello Alex,For that purpose, you will have to download the Pro version of the plugin that you can find on the TMS store. After that, install it on your website, clear the cache and it should be fine. ... Diana Invoice layout in connection with the Amelia plugin – too much line spacingClosed   Amelia   Updated July 12, 2024 at 11:00am   2 Most recent comment from Uroš Jovanović:Hello Diana,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3675218/ For future reference, please don't open ... CARLOS ATRISTAIN Urgent: Discrepancies in Finance Section and Package Management in AmeliaClosed   Amelia   Updated July 12, 2024 at 10:40am   5 Most recent comment from Stefan Petrov:Hi Carlos,Apologies for the delayed answer and thanks for the video again. I went ahead to test the use case from the video. If I book a test package and choose the test appointment for one of the ser ... Angeline Client can't see their packageClosed   Amelia   Updated July 12, 2024 at 9:50am   12 Most recent comment from Stefan Petrov:Hi Angeline,Unfortunatelly, i couldn't replicate the use case. I've booked a test package for my test customer and the package is visible in the Customer Panel v2What I've noticed is th ... Martinez Color customisationClosed   Amelia   Updated July 12, 2024 at 9:48am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gla ... Yuki General InquiryClosed   Amelia   Updated July 12, 2024 at 7:35am   6 Most recent comment from Marko Davidović:Hello again,This Is so that you can set custom capacity and custom price for each employee. Si general capacity is 50 but you can set that for that emplyoee is 100 for example and that the price is d ... Alex LE BRAS Availability of pro optionsClosed   Amelia   Updated July 12, 2024 at 7:30am   2 Most recent comment from Stefan Petrov:Hi Alex,Thanks for reaching out to us.You need to remove the previous version from the Plugin section, install the Pro version, and then enter the purchase code in the Activation setting. Amelia will ... Edward Avalos error create custom fieldsClosed   Amelia   Updated July 12, 2024 at 7:07am   12 Most recent comment from Stefan Petrov:Hi Edward,It could be made with the code, but apparently, there is an issue with the custom fields not creating properly. You can create a staging site and send it with the credentials so I can log in ... Carlos Problem with checkoutClosed   Amelia   Updated July 11, 2024 at 2:02pm   10 Most recent comment from Uroš Jovanović:Hello Carlos,Looking forward to your reply.