As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Brandon Teschke Catalogue BookingClosed   Amelia   Updated December 9, 2024 at 9:50am   2 Most recent comment from Stefan Petrov:Hi Brandon, Unfortunately no, the Catalog Booking form will always show the "cards" first, there is no option to change this currently. We encourage you to explore our feature  Suggestion page to che ... Hubert CAMPAN Multiple appointments before checkoutClosed   Amelia   Updated December 9, 2024 at 9:11am   38 Most recent comment from Aleksandar Vuković:You're welcome, Layla, glad I could help. Amelia is currently being redesigned so, hopefully, the new admin dashboard will be a lot more intuitive. We won't be making any changes to the exis ... Thomas Marshall Notifications in AmeliaClosed   Amelia   Updated December 9, 2024 at 8:24am   4 Most recent comment from Stefan Petrov:No problem, Thomas. Please, keep me posted.  Richard Sherman upgraded event ticket, cant see how much she still owes.Closed   Amelia   Updated December 9, 2024 at 8:21am   4 Most recent comment from Stefan Petrov:Hi Richard, No problem at all. It can be confusing sometimes :) If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Kristijan Lazarev Faster Admin BookingClosed   Amelia   Updated December 10, 2024 at 8:29am   14 Most recent comment from Stefan Petrov:Hi Kristijan,   Thank you for your patience while we investigated this further. We’ve identified this as a bug, and it seems the issue is specific to the iOS environment. We’re actively working o ... Adrian Wp Amelia multiple booking and exportClosed   Amelia   Updated December 6, 2024 at 3:28pm   2 Most recent comment from Stefan Petrov:Hi Adrian, Thanks for reaching out to us. The customer can choose if he want to bring the other people with him, but unfortunately, there is no option to enter the names of other people, unless you ad ... TAFF Customize Unable to Set Colors for Some Backgrounds, Buttons, TextClosed   Amelia   Updated December 6, 2024 at 3:23pm   6 Most recent comment from Stefan Petrov:You are welcome, Taff, as always. If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! dean change duration to less than 30 minutesClosed   Amelia   Updated December 6, 2024 at 2:55pm   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We are glad to hear all is fine now and do not worry it happens to the best of us. Should you have any further inquiries, we kindly request that you open ... Kaloyan Kostov SMTP Send errorClosed   Amelia   Updated December 6, 2024 at 2:54pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please go to the notifications section inspect the page then try and send test notifications and then if there are any issues you will see the error in t ... An Janssens Login for orderClosed   Amelia   Updated December 6, 2024 at 11:31am   11 Most recent comment from Stefan Petrov:Hi An, It might be because Amelia is not creating a new user and therefore the email is not sent (only Amelia Customer created)   Kyle Miller Events DashboardClosed   Amelia   Updated December 6, 2024 at 10:16am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. As for locations you can filter the events based on locations but columns can not be ad ... kadem Zoom Link Duplication Issue for Same Service in WPAmeliaClosed   Amelia   Updated December 6, 2024 at 10:15am   5 Most recent comment from Uroš Jovanović:Hello Kadem, Thank you for the update on this. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Henry Ramsey SMS Sign Up Not WorkingClosed   Amelia   Updated December 6, 2024 at 10:14am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send ... Christian Sander Discount CodesClosed   Amelia   Updated December 6, 2024 at 10:11am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, that is how Amelia is designed to work. Coupon is applied to complete price of the appointment so you cannot exclude extras I'm afraid. This is ... Ariadna RedsysClosed   Amelia   Updated December 6, 2024 at 9:26am   4 Most recent comment from Stefan Petrov:Hi Ariadna, Thanks for the feedback. That is some great news! Looking forward to hearing from you regarding other questions or issues.  Have a nice weekend!