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Public Tickets

FRANCESCA GANDINI Issue with event display in the backend after plugin updateClosed   Amelia   Updated October 7, 2024 at 1:24pm   6 Most recent comment from Uroš Jovanović:Hello Francesca, As I could not replicate this issue with the admin user that you provided me with, can you please let me know if there is any customer or employee with the same email as the admin use ... Jean-Marc Gabriel Appointment creation from Admin viewClosed   Amelia   Updated October 7, 2024 at 11:41am   12 Most recent comment from Marko Davidović:Hello again, As soon as this ticket pops up we will reply to it. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you t ... Samantha Adam Booking formsClosed   Amelia   Updated October 7, 2024 at 11:36am   4 Most recent comment from Stefan Petrov:Hi Samantha, Can you please provide a screenshot of the "box" that you are referring to?  Andrea Pisana NotificationsClosed   Amelia   Updated October 7, 2024 at 11:33am   13 Most recent comment from Marko Davidović:Hello again, If you have created a new ticket we will reply to that ticket as soon as it pop up.  We wish you all the best and hope you have a wonderful day ahead.  Björn Wiebe Display of the day at dateClosed   Amelia   Updated October 7, 2024 at 9:44am   2 Most recent comment from Uroš Jovanović:Hello Björn, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Christine switching from Square booking system to AmeliaClosed   Amelia   Updated October 7, 2024 at 7:53am   3 Most recent comment from Marko Davidović:Hello again, Once you see the error in the network section for question 3 please send us screenshots so that we can take a look and advise you how to proceed further. Looking forward to your reply.  Tony Osmond Customising Booking Form 2.0Closed   Amelia   Updated October 7, 2024 at 6:15am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms ... Kateryna Tsykalchuk Appointment can not be canceled, booked even with settings allowing them.Closed   Amelia   Updated October 7, 2024 at 5:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please send us a couple of screenshots of your service settings and a short one minute video of the issue so that we can see the issue and your settings. ... Chad Hardy Multiple Appointments at the same timeClosed   Amelia   Updated October 7, 2024 at 5:29am   8 Most recent comment from Marko Davidović:Hello again, Not sure if you can achieve this since you need to create 3 employees that can work that 1 or on 3 services and in that way you can accept 3 bookings at the same time. However, each emplo ... ronnie adams Front End Panel DesignClosed   Amelia   Updated October 7, 2024 at 5:28am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. No, this is a completely new design and it is possible that it will not be changed for a few years but we can not confirm or deny that. The only thing th ... Karen Wrong time on customer event emailClosed   Amelia   Updated October 7, 2024 at 5:25am   15 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, the customer received the time of the appointment that is set on their device. You can turn off option called Show booking slots in client time zone ... Cantaut no access to appointment booking smartphoneClosed   Amelia   Updated October 7, 2024 at 5:23am   7 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We or other users do not have such issue so there is nothing to fix in general. So if this happens again on your site we would need to investigate it liv ... Marek Vesely Version 7.8.1 broke reservation form text formattingClosed   Amelia   Updated October 6, 2024 at 10:24am   9 Most recent comment from Marek Vesely:I really appreciate it! Looking forward to the updates. Thank you again for the help. Have a great weekend.  samantha wakefield hide employee selectionClosed   Amelia   Updated October 4, 2024 at 1:19pm   12 Most recent comment from Uroš Jovanović:Hello Samantha, Glad to hear that the issue has been resolved. I will have this ticket closed now. Donat Waber Migration to a new websiteClosed   Amelia   Updated October 4, 2024 at 12:20pm   2 Most recent comment from Uroš Jovanović:Hello Donat, Thank you for reaching out to us. You can clone your site with some duplicator or cloning plugin, also there's a way to migrate only Amelia's database tables. There are around 4 ...