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Public Tickets

Blondel Stripe refundClosed   Amelia   Updated November 9, 2020 at 1:46pm   4 Most recent comment from Aleksandar Vuković:I hope so too, BlondelOur development team is constantly working on making Amelia better, and I believe it's only a matter of time before this is automated. When it will be included, though, is ... Matthew Gerrish Using a CDN for site files - need to get Amelia working with itClosed   Amelia   Updated November 9, 2020 at 1:29pm   2 Most recent comment from [deleted]:Hello Matthew Gerrish,There isn't a possibility to store the attachments uploaded via custom fields in Amelia to Google cloud, unfortunately, they can be saved on a location on the same server a ... Marta Custom LabelClosed   Amelia   Updated November 9, 2020 at 1:26pm   2 Most recent comment from [deleted]:Hello Marta, Thank you for your purchase. The language that you choose in your WP General settings applies to Amelia as well, so the language that you choose there if Amelia has that language in th ... Jordan Coley Website integrationClosed   Amelia   Updated November 9, 2020 at 12:14pm   2 Most recent comment from Aleksandar Vuković:Hello JordanThank you for your purchase.Since you're using WooCommerce as the payment method, do you have WooCommerce installed and enabled? If you do, please check if you have Cart and Checkout ... Beth Everett Log-inClosed   Amelia   Updated November 9, 2020 at 11:08am   6 Most recent comment from Aleksandar Vuković:Thanks for the feedback, BethYour observations are correct - employees can't connect to their Google or Outlook calendars from the front-end panel because they both require a dynamic link, and t ... Gustavo Gonzalez Missing information on Stripe operationsClosed   Amelia   Updated November 9, 2020 at 10:53am   4 Most recent comment from Miloš Jovanović:Hi Gustavo,Since there is no proper solution yet, here is the workaround.You have to go through the database. Please be careful when you update the table, because if you delete or add anything else, ... Elmer booking dataClosed   Amelia   Updated November 9, 2020 at 10:36am   2 Most recent comment from Aleksandar Vuković:Hello ElmerThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. Michael Amelia email and notificationsClosed   Amelia   Updated November 9, 2020 at 10:31am   6 Most recent comment from Aleksandar Vuković:Hi again MichaelWell I got it to work by using my personal email credentials. So, the issue is related to your credentials or Google Account permissions.When I use my Gmail account, the email was sent ... Raul Send webhook data to apiClosed   Amelia   Updated November 9, 2020 at 9:17am   10 Most recent comment from [deleted]:Hello Raul, Apologies for replying a bit later, we don't work on weekends. I see the other tickets are responded. Please note that we respond to the tickets in the order we get them, and the r ... Ramses Email already in use errorClosed   Amelia   Updated November 8, 2020 at 6:47pm   2 Most recent comment from [deleted]:Hello Ramses,Thanks for your message.Are you able to share more details, and also share the link to your booking page, so that I can try it on my side. Moritz von Kapff after migration design & functional problemsClosed   Amelia   Updated November 8, 2020 at 3:41pm   5 Most recent comment from Aleksandar Vuković:No worries Moritz, as long as the issue is resolved.You can't close the ticket, unfortunately, but I will do that right now.If you have any further questions or issues, please feel free to open ... Ramiro amelia frontend completely brokenClosed   Amelia   Updated November 8, 2020 at 9:00am   3 Most recent comment from Aleksandar Vuković:Hello RamiroThank you for letting us know what caused the issue.You can try excluding Amelia's files from being cached by SG Optimizer, or make sure to delete cache daily. Naeem Uddin Error in Cron set upClosed   Amelia   Updated November 7, 2020 at 9:53pm   4 Most recent comment from [deleted]:Hello Naeem,Can you please clarify what exactly is not working? Can you provide the link to your web page where I can book an appointment and test the notification. DREAMCRAFT Regarding NotificationsClosed   Amelia   Updated November 7, 2020 at 8:27pm   2 Most recent comment from [deleted]:Hello,Thanks for your question.I am afraid it's not possible with with a single service. You can either create another service and assign this to a separate employee or arrange it via events. Kayla Boddy time blocksClosed   Amelia   Updated November 9, 2020 at 9:27pm   3 Most recent comment from [deleted]:Hi Kayla,Thanks for your patience.I am afraid customer's panel can't be customised. At the moment, there is no way to make the panel show the first existing appointment, and choosing the co ...