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Public Tickets

Isabel Lapaz SMTP - Notifications not working properlyClosed   Amelia   Updated September 9, 2020 at 8:07am   6 Most recent comment from [deleted]:Hello Isabel, That is strange, could you tell me have you got any response from your hosting? Please provide me a temporary WP-admin login for your site where this happens, so we could log in and t ... Bob Jones Problems with Booking shortcodeClosed   Amelia   Updated September 8, 2020 at 5:24pm   4 Most recent comment from [deleted]:Thank you. You need to change the Text color on Background  to white, since this is the text color that will be applied to the black background. The continue/confirm button should be in the Primary ... Estefanía NotificationsClosed   Amelia   Updated September 8, 2020 at 5:10pm   4 Most recent comment from [deleted]:Hi Estefanía,Unfortunately, our developers won't have time for any customization in the near future, so we can't help out with that. You can check out the web hooks if they can help you ou ... Melanie Technical SupportClosed   Amelia   Updated September 8, 2020 at 2:00pm   2 Most recent comment from Aleksandar Vuković:Hello MelanieUnfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but until then I can offer a work-around. You can create a servic ... Raphael Nordier Change little bit booking formClosed   Amelia   Updated September 8, 2020 at 1:40pm   4 Most recent comment from [deleted]:You are welcome, Raphaël.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Khoa Nguyen Option to have tag specific email/sms notificationClosed   Amelia   Updated September 8, 2020 at 1:28pm   2 Most recent comment from [deleted]:Hello Khoa, I will add your feature request to our list. You can check out the requests here and vote for them. If you have any other questions or concerns feel free to open a new ticket and we wil ... Estefanía Front end Customer panelClosed   Amelia   Updated September 8, 2020 at 1:26pm   5 Most recent comment from [deleted]:You are welcome, EstefaniaI hope that the script will help out.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Stijn Heylen Login link on booking formClosed   Amelia   Updated September 8, 2020 at 11:47am   4 Most recent comment from [deleted]:You are welcome. I will add it as a feature request to our list. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Malcolm How to send SMS after customer bookingClosed   Amelia   Updated September 8, 2020 at 11:46am   4 Most recent comment from [deleted]:You are welcome, Malcolm.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Tristan Knapp What happens to Amelia data when restoring Wordpress backup?Closed   Amelia   Updated September 8, 2020 at 11:24am   4 Most recent comment from [deleted]:Hello Adrian, Amelia is a WordPress plugin and as such it stores its data in the database and WordPress. There are Google and Outlook integrations for it but the appointments can be managed in Amel ... Loay Amelia email notifificationClosed   Amelia   Updated September 8, 2020 at 10:53am   6 Most recent comment from [deleted]:Are they hosted on a same server? You should ask your hosting provider about this, if the notifications work in Amelia (the test email says tthey are sent) then there is something stopping them on the ... kerim ghandri Ghandri création d'un espace membreClosed   Amelia   Updated September 8, 2020 at 10:30am   2 Most recent comment from Aleksandar Vuković:Hello kerimThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.One of our customers found a workar ... Gauranga Magriplis Number of Additional Persons LabelClosed   Amelia   Updated September 8, 2020 at 9:33am   2 Most recent comment from Aleksandar Vuković:Hello GaurangaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We cannot change the logic of that option, but I will forwar ... Ezzat Makar Notifications time errorClosed   Amelia   Updated September 8, 2020 at 9:27am   2 Most recent comment from [deleted]:Hello Ezzat Makar , Thank you for your purchase. The timezone set in Amelia is the one you set in your WordPress General Settings, so please check if you set your City timezone in your WP settings ... GILLES HAUCHECORNE Multiple reservation text in FrenchClosed   Amelia   Updated September 8, 2020 at 9:21am   2 Most recent comment from [deleted]:Hello Gilles, Thank you for your purchase.  Strings can be changed using POEDIT or Loco Translate for example. If you want to use POEDIT then this is the instruction: 1. Download Amelia from  ...