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Public Tickets

Scott Whiteley Work-hours not pulling the correct hoursClosed   Amelia   Updated September 8, 2020 at 6:49am   2 Most recent comment from Aleksandar Vuković:Hello ScottIssues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits the time zone from WordPress. If ... Riccardo URGENT - New categories not showingClosed   Amelia   Updated September 7, 2020 at 9:25pm   2 Most recent comment from Aleksandar Vuković:Hello RiccardoThanks for letting us know the issue is resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. charlie EmployeesClosed   Amelia   Updated September 7, 2020 at 3:15pm   10 Most recent comment from [deleted]:You are welcome! Glad to see the issue is gone. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Ade Ajasa Number of PersonsClosed   Amelia   Updated September 7, 2020 at 1:54pm   2 Most recent comment from Aleksandar Vuković:Hello AdeThe plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple UI. If you want to use POEDI ... Gustavo Checkout error with WoocommerceClosed   Amelia   Updated September 7, 2020 at 1:48pm   2 Most recent comment from [deleted]:Hello Gustavo, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.It seems like you haven't provided some mandatory field info in the form. Coul ... Ade Ajasa Linking events to custom fieldsClosed   Amelia   Updated September 7, 2020 at 12:31pm   2 Most recent comment from [deleted]:Hello Ade Ajasa, There isn't  a possibility of applying custom fields in the Edit modal of events , on the Events page, unfortunately. They can only be applied to events on the Customize page, ... Richard Hover over a day to preview time slotsClosed   Amelia   Updated September 7, 2020 at 11:08am   4 Most recent comment from [deleted]:You are welcome, Richard. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Smilingbo Design (front end) areas view is oddClosed   Amelia   Updated September 7, 2020 at 10:59am   2 Most recent comment from Aleksandar Vuković:Hello SmilingboThe space is reserved for when your customers select a date, the time slots appear below it, and when they select a time slot, a Continue button appears: Rik Denteneer Restricting selectable number of personsClosed   Amelia   Updated September 7, 2020 at 10:47am   8 Most recent comment from Aleksandar Vuković:Hello RikUnfortunately, if you're working with Services (Appointments), you can only see how many attendees are in an appointment by either clicking on it so it expands, or editing the appointmen ... laurine singaraud mistake in the french translationClosed   Amelia   Updated September 7, 2020 at 9:36am   2 Most recent comment from Aleksandar Vuković:Hello singaraudThank you for your purchase.The plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a ... Markus Issue with Employee Approval through front endClosed   Amelia   Updated September 7, 2020 at 8:59am   8 Most recent comment from [deleted]:Hi Markus, Apologies for replying a bit later, we don't work on weekends.Glad to see the issue is gone, thank you for letting us know. The panels can't behave well if you are accessing the ... Phil Namdar Sending InvoiceClosed   Amelia   Updated September 7, 2020 at 8:41am   2 Most recent comment from [deleted]:Hello Phil, Apologies for replying a bit later, we don't work on weekends.There isn't a possibility for customers paying with PayPal or Stripe after they booked an appointment in Amelia wit ... Bob Jones Adding a new customer / clientClosed   Amelia   Updated September 7, 2020 at 8:29am   4 Most recent comment from [deleted]:Hello Bob,Apologies for replying a bit later, we don't work on weekends.The WordPress users don't have anything to do with the panel, panel can be accessed by Amelia customers (no relation ... Bob Jones Creating Dashboard PageClosed   Amelia   Updated September 7, 2020 at 8:01am   4 Most recent comment from [deleted]:Hello Bob, Apologies for replying a bit later, we don't work on weekends.I said it isn't possible in Amelia, meant with its built-in features, and that would require some customization (our ... Sarah Doman Connecting Woocommerce customers and Amelia customers, so we can have one 'my account area'.Closed   Amelia   Updated September 7, 2020 at 7:40am   2 Most recent comment from [deleted]:Hello Sarah Doman,Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.There isn't a possibility for that in Amelia with its current built-in featur ...