As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Itzerott Woocommerce Cart for Multiple AppointmentsClosed   Amelia   Updated November 27, 2018 at 10:44am   2 Most recent comment from Miloš Jovanović:Hi Aaron,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Your request is quite inte ... John Faults errors issuesClosed   Amelia   Updated November 27, 2018 at 10:00am   46 Most recent comment from [deleted]:Hi John, 1. There were multiple different requests regarding the booking: to add an option for booking multiple services at the same time, at different time, selling the packages, option to choose se ... Eduard Doloc 500 error admin-ajax.phpClosed   Amelia   Updated November 26, 2018 at 1:29pm   7 Most recent comment from Eduard Doloc:Yes, that was it, thank you very much! It appears to work now!I have changed to defaults in PHP extensions, again - thank you very much!Have a great day! aido54 access to reservations for each clientClosed   Amelia   Updated November 26, 2018 at 9:13am   4 Most recent comment from [deleted]:Hi aido,I have attached you the photo of the option. Once you click on the Create New and Save those settings an automatic email will be sent to the customer's email. You don't have the option in the ... Yourphysio online Booking not possible past working hoursClosed   Amelia   Updated November 23, 2018 at 5:29pm   17 Most recent comment from [deleted]:Hi Yourphysio,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!If you have any other questions or issues don't hesitate t ... maximilien_plateau Personal appointmentClosed   Amelia   Updated November 23, 2018 at 1:54pm   4 Most recent comment from Miloš Jovanović:HI maximilien_plateau,Then in this case the best option will be to use Google Calendar.Enter your private appointment in your Google calendar every time you have an appointment and that period will n ... fbguillot Translation not happeningClosed   Amelia   Updated November 22, 2018 at 2:48pm   9 Most recent comment from Miloš Jovanović:Hi fbguillot,Glad to hear that Milan was able to help you.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. The ... Yourphysio online Adding new serviceClosed   Amelia   Updated November 22, 2018 at 11:03am   15 Most recent comment from [deleted]:Hi Yourphysio,I replied to you on your another ticket regarding this issue. We can discuss there. regnep Color field above service detailsClosed   Amelia   Updated November 21, 2018 at 2:30pm   5 Most recent comment from regnep:Great that worked perfectlyKind regardsEivind gorngoo How to translate plugin Thailand languageClosed   Amelia   Updated November 21, 2018 at 10:52am   6 Most recent comment from [deleted]:Hi gorngoo, Is that the only issue why you are requesting the refund? If that is the problem, we can help you to translate employee and service in both languages. As you purchased the plugin on Oc ... david charlton Not workingClosed   Amelia   Updated November 20, 2018 at 4:34pm   10 Most recent comment from Miloš Jovanović:HI david,Glad to hear that you managed to find a solution.Best regards. JAY KIM URGENT - I CAN'T ADD SERVICEClosed   Amelia   Updated November 19, 2018 at 3:41pm   6 Most recent comment from [deleted]:Hi Jay,You are welcome.I am glad to hear that. If you need any help do not hesitate to contact us.Best regards, cccfitness Booking not savedClosed   Amelia   Updated November 19, 2018 at 1:41pm   11 Most recent comment from cccfitness:I have created a new appointment fine.... however last week when I first made the appointment it was fine.. and then I had 2 people book in to the class themselves and it was still fine.... I then did ... aljaz lazar Amelia hiding footerClosed   Amelia   Updated November 19, 2018 at 10:13am   6 Most recent comment from Miloš Jovanović:Hi aljaz lazar,Glad to hear that the issue is gone.As for the issue I will note this and also test it with the Avada and Smooth scrolling option checked, so we can try to see what may cause the issue ... deberson Working hours and days settingsClosed   Amelia   Updated November 16, 2018 at 2:41pm   2 Most recent comment from Isidora Markovic:Hi deberson,Thank you for your purchase.You can change Default Time Slot Step in General settings.This setting allows you to choose a default length for the time slot step, which is used to “grid� ...