Okay

Public Tickets

Hussnain Custom fieldsClosed   Amelia   Updated January 22, 2021 at 11:53am   2 Most recent comment from [deleted]:Hello Hussnain,There isn't a possibility to move the custom fields to the first step in Amelia with its current features, unfortunately. The custom fields can only be in the last booking step - ... raymond0000 Clark Amelia not loadingClosed   Amelia   Updated January 22, 2021 at 11:49am   5 Most recent comment from [deleted]:Hello raymond0000,If the employee has no work hours configured and no special days, they don't have any work hours, so Amelia will load endlessly in this case. There isn't a possibility to c ... Hussnain Multiple services selectionClosed   Amelia   Updated January 22, 2021 at 11:27am   2 Most recent comment from Aleksandar Vuković:Hello HussnainThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Booking multiple services is onl ... Marcos Estevão Rota ReservaClosed   Amelia   Updated January 22, 2021 at 11:01am   2 Most recent comment from [deleted]:Hello Marcos, Please write your tickets in English, as we are afraid something will get lost in translation, and we won't be able to help out properly. Thank you!There isn't a possibility ... Lynsey McGee Email notificationsClosed   Amelia   Updated January 22, 2021 at 9:18am   2 Most recent comment from Aleksandar Vuković:Hello Lynseycron is a Linux utility which schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled task itself. Cron jobs can be v ... Lauren Customer InformationClosed   Amelia   Updated January 22, 2021 at 9:17am   4 Most recent comment from Aleksandar Vuković:Hi again, LaurenYou can only edit the appointment and delete the customer from the list. If you don't need the cancelled customers to remain in the appointment, you can remove them. Paul Nuttall Zoom events not creatingClosed   Amelia   Updated January 22, 2021 at 8:51am   2 Most recent comment from Aleksandar Vuković:Hello PaulThank you for your purchase.This should not be happening. If you're able to assign the Zoom user to one event, you should be able to do it for all.Can you please share some screenshots ... Bryce Billing Email Custom FieldsClosed   Amelia   Updated January 21, 2021 at 5:55pm   4 Most recent comment from [deleted]:hello Wolfgang Hartl, Please update Amelia to version 3.0.2 , as there was an issue with the placeholders in versions 3.0 and 3.0.1 Sorry for any inconveniences this have caused. After you update the ... Misty My plugin is not workingClosed   Amelia   Updated January 21, 2021 at 5:37pm   2 Most recent comment from [deleted]:Hello Misty, Thank you for your purchase. That is caused by a conflict with your theme or another plugin that you have on the website, unfortunately. To try to resolve this issue, you will need to ... Morel Phone number does not registerClosed   Amelia   Updated January 21, 2021 at 3:18pm   7 Most recent comment from Aleksandar Vuković:I'm glad to hear that, MorelYes, sorry I forgot to mention that all testing in front-end should be done while not logged into the admin role. Ivana Franekova Service number shortcodeClosed   Amelia   Updated January 21, 2021 at 3:11pm   6 Most recent comment from Aleksandar Vuković:Hi again IvanaThe Add Admin CSS plugin works in back-end, regardless of the theme you're using, so if you install that plugin, and paste the code I shared like shown in my previous response, yo ... Melvin Brea Amelia widgetsClosed   Amelia   Updated January 21, 2021 at 2:38pm   4 Most recent comment from [deleted]:You are welcome, Melvin. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Nina User rolesClosed   Amelia   Updated January 21, 2021 at 2:36pm   4 Most recent comment from [deleted]:Thank you, Nina. I logged in and I can see the appointments in the back-end, please look at the attachment. It can be that , if you tested booking or accessed the panels while logged in to the WordP ... Johnny Vale Reembolso de cancelaciones de citasClosed   Amelia   Updated January 21, 2021 at 2:04pm   2 Most recent comment from Aleksandar Vuković:Hello JohnnyThank you for your purchase.Please note that English is the only supported language, so could you please translate your future responses?Payments made through PayPal, Stripe and WooCommerc ... Janet Tanury Tanury DAshboardClosed   Amelia   Updated January 21, 2021 at 1:20pm   2 Most recent comment from Aleksandar Vuković:Hello JanIf the appointment was made in April, you need to select that date range in the upper right corner of your Dashboard to see it:Same goes for the Appointments section and the Calendar. You nee ...