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Public Tickets

Jnoor unable to create categoryClosed   Amelia   Updated November 7, 2020 at 12:30am   6 Most recent comment from [deleted]:Sorry for the delay. I will be in touch early next week, as it needs to be investigated by our tech team. Daniel Broken CSS on the calendarClosed   Amelia   Updated November 6, 2020 at 10:31pm   2 Most recent comment from Aleksandar Vuković:Hello DanielThank you for your purchase.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you pl ... Stine Bjerregaard SPFClosed   Amelia   Updated November 6, 2020 at 9:48pm   4 Most recent comment from [deleted]:HI Stine,You can select any other option which suits you best. Raul Auto login user after completing bookingClosed   Amelia   Updated November 6, 2020 at 8:28pm   2 Most recent comment from [deleted]:Hi Raul,Thanks for your question.The Amelia Customer user role, and the Amelia Customer (within Amelia) are not the same. If you're letting them to log into the panel with the password, you shou ... Ronan Flynn Basic QuestionsClosed   Amelia   Updated November 6, 2020 at 7:39pm   5 Most recent comment from [deleted]:Hi Ronan,Sorry, ignore my last message. You can duplicate the apportionment under Admin's account only: Raul Cron job not workingClosed   Amelia   Updated November 6, 2020 at 7:34pm   13 Most recent comment from [deleted]:Hello Raul,Amelia's notifications will only be sent to Amelia's customers. Regardless of the WordPress role, though, as Amelia's customers don't need to be connected to the user ro ... Jon Ladd Zoom integration has stopped generating linksClosed   Amelia   Updated November 6, 2020 at 4:08pm   7 Most recent comment from [deleted]:You are welcome, Jon.I verified with our developer that there isn't some limit in Amelia that could cause this to stop working after some time/number of events. So, it seems like the issue is com ... João Lopes Hide specific employeeClosed   Amelia   Updated November 6, 2020 at 1:47pm   6 Most recent comment from Aleksandar Vuković:I'm glad to hear that, JoãoIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Miriam Michalak Spinner for Customer panelClosed   Amelia   Updated November 6, 2020 at 1:06pm   2 Most recent comment from Aleksandar Vuković:Hello MiriamI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.I'll forward this to our development team as a feature su ... Gustavo Booking view problem on AndroidClosed   Amelia   Updated November 6, 2020 at 12:52pm   2 Most recent comment from [deleted]:Hello Gustavo, As I can see the issue is on a desktop as well, please look at the attachment. It seems like the Amelia CSS files are not created for some reason, or something is conflicting with Amel ... Argos Scentwork Academy Unable to add employeeClosed   Amelia   Updated November 6, 2020 at 12:43pm   12 Most recent comment from Aleksandar Vuković:One email cannot be associated with multiple user roles (admin, amelia customer, amelia employee, subscriber, editor.....). So, if you have a user that's registered as a customer, his email addr ... Fanxy Studio The appointment starting from 00:00 can not be seen!Closed   Amelia   Updated November 6, 2020 at 12:30pm   4 Most recent comment from Aleksandar Vuković:Thanks for the screenshots, they really do explain everything.I'm not sure how it happens, though. If I set the Special day to be from 00:00 - 02:00, it works. Or if I set the service to last 1 ... Leanne Cohens Linking Location to ServiceClosed   Amelia   Updated November 6, 2020 at 12:22pm   2 Most recent comment from [deleted]:Hello Leanne Cohens, Thank you for your purchase. There isn't a possibility to link a service to a location, employees are linked to Locations in Amelia. But you are assigning both services an ... Noelle Leahy Daylight saving on 25th OctoberClosed   Amelia   Updated November 6, 2020 at 11:04am   2 Most recent comment from [deleted]:Hi Noelle,The WordPress timezone setting applies to Amelia as well, so yes, if customers booked in while this was off the appointments should be our by one hour. Because of this issue, we recommend s ... KM LOW Amelia Activation Error - x characters of unexpected outputClosed   Amelia   Updated November 6, 2020 at 10:39am   2 Most recent comment from Aleksandar Vuković:Hi again KMI responded to your other ticket yesterday, so please try deactivating all other plugins, activate Amelia, and then activate all your other plugins. Since ActivationSettingsHook.php is n ...