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Public Tickets

Kleber Hide the phone's DDI field.Closed   Amelia   Updated January 6, 2021 at 9:42pm   4 Most recent comment from Aleksandar Vuković:Hello MikYou can set the default phone country code in Amelia's General settings: Ashley wp usernames are not loading under WordPress Userer wpClosed   Amelia   Updated January 6, 2021 at 6:07pm   2 Most recent comment from [deleted]:Hello Ashley, Thank you for your purchase. You can connect Amelia employees to WordPress users only if they have Amelia Employee role in your WP Users (roles). If you need your WP users to have dif ... Szabolcs Fekete Unique timeframe for a customerClosed   Amelia   Updated January 6, 2021 at 2:11pm   4 Most recent comment from [deleted]:HI Szabi,There isn't a possibility for dynamic duration in Amelia, unfortunately. If the employee is changing that I am not sure how that will work if someone books another appointment after the ... Szabolcs Fekete Multiple booking in one sessionClosed   Amelia   Updated January 6, 2021 at 2:04pm   4 Most recent comment from [deleted]:Hi Szabi, That isn't possible with Amelia's built-in features, unfortunately. You can suggest it as a feature request here, and I will add this to out feature requests list as well, so user ... Jason Long Long changing zoom user after appointment scheduledClosed   Amelia   Updated January 6, 2021 at 1:57pm   6 Most recent comment from [deleted]:Hello Jason Long, We do have these feature requests in our lists, but for now we can't say when they could be implemented. I do hope the Zoom user change for events and employees' timezone ... Miriam Michalak Package featureClosed   Amelia   Updated January 6, 2021 at 1:35pm   2 Most recent comment from [deleted]:Hello Miriam, The packages feature is for services only, unfortunately it isn't available for events. We didn't have much request about that, if any, for events, but I will add it now to o ... Sara Beltran Beltran Sancho packClosed   Amelia   Updated January 6, 2021 at 1:27pm   2 Most recent comment from [deleted]:Hi Sara, Yes, you are right, this feature isn't allowing customers creating Packages on their own, only you can create packages (admin or manager) in the back-end of Amelia and then customers ca ... Charlie Kew Booking request / pending notification not being sentClosed   Amelia   Updated January 6, 2021 at 1:23pm   2 Most recent comment from [deleted]:Hello Charlie,  Please check if the Pending notification is checked on the Amelia -> Notifications page. Also, please check if you have followed our instructions for setting up email notifications ... David Doctor have multiple locationsClosed   Amelia   Updated January 6, 2021 at 1:21pm   2 Most recent comment from [deleted]:Hi David,  You can set your employees to work on different locations at different times. You choose one default location in the Details tab for that employee, but when you go to the Work Hours tab yo ... Sofiy Calendar SettingsClosed   Amelia   Updated January 6, 2021 at 1:07pm   2 Most recent comment from [deleted]:Hello Sofiy,Thank you for your purchase. There isn't a possibility for customers to book several time slots at once , unfortunately. They can book several appointments at once with recurring appo ... Billy Boissonneault Student Login Appointment Time is WrongClosed   Amelia   Updated January 6, 2021 at 12:36pm   6 Most recent comment from Aleksandar Vuković:Hello BillyThank you for letting us know the issue is resolved.Make sure you're not booking anything from front-end while logged into your website. When you do that, capabilities of customers can ... Bram Vanthournout Multisite updateClosed   Amelia   Updated January 6, 2021 at 12:35pm   8 Most recent comment from Aleksandar Vuković:I'm glad to hear that, LaurentIt may have been a temporary glitch. Maria "Save" String needs different translationsClosed   Amelia   Updated January 6, 2021 at 12:11pm   2 Most recent comment from [deleted]:Hello Maria,Yes, they are the same string as the string for the discount is combined of the 'Save' string + the actual discount (the amount/percent number). I will forward this to our devel ... Melvin Brea Failure to integrate with Google CalendarClosed   Amelia   Updated January 6, 2021 at 12:00pm   5 Most recent comment from Aleksandar Vuković:Hello MelvinAre you maybe seeing this?If this is what you see, you simply need to click on “Advanced” and then on “Go to your-website (unsafe)“, and you will be redirected to the next scree ... kb12321 registrationClosed   Amelia   Updated January 6, 2021 at 11:56am   2 Most recent comment from [deleted]:Hello kb12321,Sorry for any inconveniences this have caused. We implemented some fix regarding this matter in version 3.0 of Amelia, so it shouldn't happen anymore with the new versions. If you e ...