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Public Tickets

Jeffrey Kimel Gmail Calendar integrationClosed   Amelia   Updated April 2, 2021 at 1:18pm   2 Most recent comment from [deleted]:Hi Jeffrey,thank you for reaching out to us.If you are referring to the email that is sent to the employees and customers, they will only see what is in the notification template placeholders.For Goog ... Tim Duration of one week possible?Closed   Amelia   Updated April 2, 2021 at 11:23am   4 Most recent comment from [deleted]:Hi, Tim!In the beginning, Amelia was created as a plugin for appointment booking. So, most businesses as barbershops and massage salons didn't require a longer duration of Services. But then, we ... Emmanuel Dodoo Cann Allow People book more than one timeClosed   Amelia   Updated April 2, 2021 at 10:52am   2 Most recent comment from [deleted]:Hi, Emmanuel!Thank you for choosing Amelia.Please try to disable the "Check customer's name for existing email when booking" option in Amelia -> Roles Settings -> Customer:Hope that will help.Bes ... Dorcas Réamonn notification emailClosed   Amelia   Updated April 2, 2021 at 10:29am   2 Most recent comment from [deleted]:Hi Dorcas,thank you for reaching out!This is Appointment Approved notification; on your website I see only events.Are you using Amelia Service Booking or only Event Booking?If it's only events, w ... Matthew Meaklim How to Access Employee/Customer PanelsClosed   Amelia   Updated April 2, 2021 at 10:27am   2 Most recent comment from Aleksandar Vuković:Hello MatthewThank you for your purchase.Amelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpress ... Shota Ando Zoom meeting link is not created in some EventsClosed   Amelia   Updated April 2, 2021 at 10:06am   9 Most recent comment from Aleksandar Vuković:You're welcome, ShotaGlad I could be of service.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Mikkel Yearly remindersClosed   Amelia   Updated April 2, 2021 at 9:55am   2 Most recent comment from Aleksandar Vuković:Hello MikkelI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.I'll forward this to our development team, but I'll ... Nhu Truong Translation Dynamic content in Loco TranslateClosed   Amelia   Updated April 2, 2021 at 11:55am   11 Most recent comment from [deleted]:Nhu,Our developer added a fix to this bug.However, duplication of Categories still doesn't work flawlessly: Services are not connected to Employees, Extras and Service settings are not duplicate ... Amelie The link you followed has expired.Closed   Amelia   Updated April 2, 2021 at 9:54am   2 Most recent comment from [deleted]:Hi Amelie, thank you for reaching out to us! I'm sorry to hear that happened; I am sending you the file in the attachment. 1.) Download zip from the attachment. 2.) Use FTP to open /yourwordpress ... Alex Petrie Front End Labels - EventsClosed   Amelia   Updated April 2, 2021 at 8:41am   2 Most recent comment from [deleted]:Hi Alex,thank you for reaching out.Sure - these lines can be exchanged by using Loco Translate or POEDIT. I suggest Loco Translate as it's is a direct WP plugin.You can download it to your WP in ... Lars advanced featuresClosed   Amelia   Updated April 2, 2021 at 7:11am   2 Most recent comment from [deleted]:Hi Lars,thank you for reaching out.Please kindly advise to which appointment listing are you referring to: the one in the Amelia > Appointments in the backend, or the one in the Customer Panel? Edo Velthuis Employee Status as AwayClosed   Amelia   Updated April 1, 2021 at 10:54pm   4 Most recent comment from Aleksandar Vuković:Hello ColinI'm afraid I have no new response to this question.If your employee's working hours are from 09:00 - 17:00, and you're in the same time zone as your WordPress site, if you& ... Myra Doodeman Adding 'delete appointment' option to Amelia Manager accountClosed   Amelia   Updated April 1, 2021 at 10:00pm   4 Most recent comment from Aleksandar Vuković:Hi again MyraPlease take a look at our documentation about Users and roles.If you have a specific inquiry about a user role, please let me know, and if I don't know the answer straight away - I ... Craig Applying a discount after appointment is bookedClosed   Amelia   Updated April 1, 2021 at 8:01pm   2 Most recent comment from [deleted]:Hi, Craig!Thank you for choosing Amelia.I'm afraid, at the moment it is not possible with current built-in features.You can suggest that as a feature request here, or check if this request was al ... Dorcas Réamonn recurring eventsClosed   Amelia   Updated April 1, 2021 at 7:10pm   4 Most recent comment from [deleted]:Hi, Dorcas!That's correct: the shortcode is supposed to like that: [ameliaevents event=123 recurring=1].Sorry for this inconvenience, probably we should clarify it in our documentation.Please ke ...