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Public Tickets

Lucia ExtrasClosed   Amelia   Updated January 12, 2021 at 12:04pm   2 Most recent comment from [deleted]:Hello Lucia, Could you please confirm that you have chosen one of the extras as well in the booking process? If you have, and the price of the extra isn't added to the price of the service, ple ... gestio Cancel service of a package does not return the classClosed   Amelia   Updated January 12, 2021 at 9:38am   3 Most recent comment from Aleksandar Vuković:Hi again gestio Unfortunately, you are correct. This is a bug on our end, and our developers are working on resolving it. At the moment, you have two options - the one you're already using, delet ... Georgia Ferguson UpgradeClosed   Amelia   Updated January 12, 2021 at 8:08am   7 Most recent comment from Aleksandar Vuković:Thank you for the explanation, GeorgiaAs I described in the last ticket, we do have a bug with employees and locations, and it will be fixed in our next update.For employees to be connected to a Wor ... Georgia Ferguson Staff Not appearing in Package AppointtmentClosed   Amelia   Updated January 12, 2021 at 8:02am   2 Most recent comment from Aleksandar Vuković:Hello again GeorgiaI know you already submitted a refund request, but let me just explain this.There's a bug with the Packages feature when it comes to Locations. If you have no locations selecte ... Paul Masterson PackagesClosed   Amelia   Updated January 11, 2021 at 11:58pm   4 Most recent comment from Aleksandar Vuković:Thank you PaulIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. antonio ammannati error 500Closed   Amelia   Updated January 11, 2021 at 11:55pm   2 Most recent comment from Aleksandar Vuković:Hello antonioThis usually happens if you misconfigured Zoom.Can you please go to Amelia Settings/Integrations/Zoom, and remove credentials from there? After that access your employee's profile, a ... Melvin Brea Amelia integration with Divi themesClosed   Amelia   Updated January 11, 2021 at 11:44pm   2 Most recent comment from Aleksandar Vuković:Hello MelvinI completely agree with you. Divi is huge, and widely used builder, and our developers are already working on resolving the issue with the preview in the build-mode.I can't say whe ... Seongman Cho license questionClosed   Amelia   Updated January 11, 2021 at 11:22pm   2 Most recent comment from Aleksandar Vuković:Hello Seongman ChoYou would not be able to activate the license in Amelia Settings/Activation, since Localhost is also considered a domain if it's connected to the internet.The plugin would have ... amos Customer Created with WooCommerceClosed   Amelia   Updated January 11, 2021 at 11:06pm   6 Most recent comment from Aleksandar Vuković:We use WooCommerce only as a payment option, so it's integrated with that aspect of WooCommerce.As for WordPress, the plugin can create a WordPress log-in for your customers, but there are a lot ... Lucia LanguageClosed   Amelia   Updated January 11, 2021 at 10:44pm   2 Most recent comment from Aleksandar Vuković:Hello LuciaThank you for wanting to translate Amelia into Spanish, but there already is a 87% complete Spanish translation in the plugin.To see it, you simply need to change the language of your WordP ... Jim Possible to disable default fields?Closed   Amelia   Updated January 11, 2021 at 5:28pm   4 Most recent comment from [deleted]:You're welcome, Jim.Glad to see that, thank you for letting me know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. stephane Cannot book after February 5, 2021.Closed   Amelia   Updated January 11, 2021 at 4:44pm   3 Most recent comment from [deleted]:Hello Stephane, Thank you for your purchase. Please check what you have set for the option Period available for booking in advance:   which is set for all services in Amelia -> Settings -> General ... Daniel Dowling Book over two daysClosed   Amelia   Updated January 11, 2021 at 4:35pm   2 Most recent comment from [deleted]:Hello Daniel, There isn't such possibility in Amelia with its current built-inf eatures, unfortunately. Service duration can be 24 hour (actually 23 h 30 min) the longest , so this is the longe ... Dennis van den Berg change front end image sizeClosed   Amelia   Updated January 11, 2021 at 3:49pm   6 Most recent comment from [deleted]:Hello Dennis, Glad to see that, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Ben Welch PC issues with displaying correctlyClosed   Amelia   Updated January 11, 2021 at 3:29pm   4 Most recent comment from [deleted]:Hello Ben Welch,Thank you for your purchase and apologies for replying a bit later, we don't work on weekends. For some reason it looks like the Amelia CSS is not created in the installation proc ...