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Public Tickets

Jason Sin Incompatibility with certain themes?Closed   Amelia   Updated January 11, 2021 at 2:50pm   3 Most recent comment from Aleksandar Vuković:Hello JasonI'm sorry to hear about this, but I don't understand what exactly's wrong since you didn't provide any screenshots or related URLs where I can see the plugin live.I su ... Lucia Customise EmailsClosed   Amelia   Updated January 11, 2021 at 2:05pm   2 Most recent comment from [deleted]:Hello Lucia, There isn't a possibility of having different email for different events with Amelia's current built-in features, unfortunately. The email notifications are configured on the ... Lucia Background color of continue buttonClosed   Amelia   Updated January 11, 2021 at 2:04pm   2 Most recent comment from [deleted]:Hello Lucia, The buttons should follow the primary color option there, but changing only them can be probably achieved with adding custom CSS to the page where you have Amelia. If you need help with ... Lucia Times / ServicesClosed   Amelia   Updated January 11, 2021 at 1:42pm   2 Most recent comment from [deleted]:Hello Lucia, The availability for services is configured by the employees' work hours, so you need to assign services to employees and configure their work hours as you wish to have availabilit ... Lucia ZoomClosed   Amelia   Updated January 11, 2021 at 1:41pm   2 Most recent comment from [deleted]:Hello Lucia, Thank you for your purchase. There isn't a possibility of adding already created Zoom meetings to Amelia events/services, unfortunately. When you add a Zoom user to an event a Zoom ... Cheryl Coleman Error 400: redirect_uri_mismatch AND Request failed with status code 500Closed   Amelia   Updated January 11, 2021 at 1:15pm   9 Most recent comment from Aleksandar Vuković:Thank you Cheryl.I resolved the issue with Google Calendar, and you can now connect your employee with your Google Calendar:The "500 Error" is caused by incorrect credentials in Zoom settings:Those a ... GLAUBER BARCELO Amelia Zoom Integration is not creating links automaticallyClosed   Amelia   Updated January 11, 2021 at 12:52pm   4 Most recent comment from [deleted]:You are welcome, Glauber.Glad to see that the issue is gone, thank you for letting me know!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Eva-Marie Schürg Shown appointment informationClosed   Amelia   Updated January 11, 2021 at 12:50pm   2 Most recent comment from [deleted]:Hello Eva-Marie Schürg, Thank you for your purchase. There isn't a possibility to show the end time (besides the start time) on the booking form page with Amelia's current built-in feature ... Jüri New userClosed   Amelia   Updated January 11, 2021 at 12:13pm   2 Most recent comment from [deleted]:Hello Jüri,Apologies for replying a bit later, we don't work on weekendsYou need to add a placeholder for the customer panel URL to the email notification customers get when they book an appoint ... Raymonn Adams Confirmation Numbers with Booking?Closed   Amelia   Updated January 11, 2021 at 12:05pm   2 Most recent comment from Aleksandar Vuković:Hello RaymonnI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Each customer is created in the system, but there are no conf ... Jason Sin Very GlitchyClosed   Amelia   Updated January 11, 2021 at 11:52am   4 Most recent comment from [deleted]:Hello Jason,Apologies for replying a bit later, but we don't work on weekends.1) There isn't such possibility with Amelia's current built-in features, unfortunately. In the Amelia b ... Cristina Upload filesClosed   Amelia   Updated January 11, 2021 at 11:21am   2 Most recent comment from Aleksandar Vuković:Hello CristinaIf you see "Forbidden", that's most likely caused by settings on your server. Please reach out to your hosting provider and ask them about this. All these settings are enough for pl ... Seongman Cho employee bookingClosed   Amelia   Updated January 11, 2021 at 11:06am   2 Most recent comment from [deleted]:Hello Seongman Cho, Thank you for your purchase and apologies for replying a bit later, we don't work on weekends.There isn't such booking view in Amelia with its current features, unfortuna ... Flavien DENÉCHÈRE Elementor + AmeliaClosed   Amelia   Updated January 11, 2021 at 7:46am   9 Most recent comment from Aleksandar Vuković:No worries Flavien, we're only humanI'm glad this issue was resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ushir Shah Updating labels don't workClosed   Amelia   Updated January 11, 2021 at 3:10am   3 Most recent comment from Ryan W Veldhuizen:I'm having the same issue on a site.  Please advise how to correct this.