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Public Tickets

Katie Rescheduling AppointmentsClosed   Amelia   Updated April 1, 2021 at 5:49pm   6 Most recent comment from [deleted]:Hi Katie,thank you for the credentials provided.The settings you have in the backend are all correct - the only thing I had to change is the Customer Panel Notification (it was disabled and without it ... Beth To use Services or Events and how to integrate with MembershipClosed   Amelia   Updated April 1, 2021 at 3:32pm   4 Most recent comment from [deleted]:Hi, Beth!I'm sorry to hear that Amelia didn't suit you.Thank you for sharing your experience with the plugin, we will take it into consideration and, hopefully, we'll find a way to impl ... Cedric Dansereau Sync Amelia database with wordpressClosed   Amelia   Updated April 1, 2021 at 12:27pm   2 Most recent comment from [deleted]:Hi, Cedric!Thank you for choosing Amelia.I'm afraid, at the moment it's not possible with current built-in features in Amelia.You can suggest that as a feature request here, or check if this ... Lars Lindtner Icons not loadingClosed   Amelia   Updated April 1, 2021 at 12:01pm   2 Most recent comment from [deleted]:Hi Lars,thank you for contacting us.We cannot see anything on that page without logging in for now; so please provide me a temporary WP-admin login for your site where this happens, so we could log in ... Cedric Dansereau Wpamelia profile and woocommerce my account not linkedClosed   Amelia   Updated April 1, 2021 at 11:50am   2 Most recent comment from [deleted]:Hi, Cedric!Thank you for choosing Amelia.At the moment, Amelia and WooCommerce integration works as a payment getaway, so its functions are limited. Therefore, it is not possible to link Amelia User p ... simon brooker multi site syncingClosed   Amelia   Updated April 1, 2021 at 10:00am   8 Most recent comment from [deleted]:Hi, Simon!Thank you for the credentials.I've noticed that you use the SG Optimizer plugin. Please exclude pages with Amelia from its settings to in order prevent issues in the future (it's n ... Nadia Cassidy Multiple services for one employee in one dayClosed   Amelia   Updated April 1, 2021 at 9:48am   4 Most recent comment from [deleted]:Hi Nadia,thank you for contacting back.In that case you can increase the Maximum Capacity of customers that can book one same time slot in Amelia > Services > that service.If you set Max Capacity to 3 ... Mike placeholder/variable for the (an kind ​of) appointment ID​?Closed   Amelia   Updated April 1, 2021 at 9:19am   6 Most recent comment from [deleted]:Hi Mike,thank you for the kind reply.Yes, just replace the files.Placeholder does not appear yet, we will integrate it in the future updates. For now you need to type it in manually or copy it from th ... Markus Ringe German TranslationClosed   Amelia   Updated April 1, 2021 at 8:47am   2 Most recent comment from [deleted]:Hi Markus,thank you so much for letting us know!I have forwarded this remark so that we can correct the translation in our next update.Thank you. María Reyna Packages and moreClosed   Amelia   Updated April 1, 2021 at 8:30am   5 Most recent comment from Aleksandar Vuković:Hi again MaríaUnfortunately, at the moment, you can only receive all email notifications that are sent through Amelia, meaning you, as an admin, can receive emails that go to your employees and custo ... Carmen Receiving fatal error when trying to install pluginClosed   Amelia   Updated March 31, 2021 at 11:15pm   5 Most recent comment from [deleted]:Hi, Carmen!I'm glad to know I could help.Please feel free to contact us if you have any other questions.Best Regards.  Jim Chan Amelia plugin not appearing on my siteClosed   Amelia   Updated March 31, 2021 at 10:40pm   2 Most recent comment from [deleted]:Hi, Jim!Thank you for choosing Amelia.Please make sure you added Employees, set their working hours, then added Services and assigned them to these Employees. Also, please check if the Show service o ... Stephan Borlein delete the URI in integrationsClosed   Amelia   Updated March 31, 2021 at 10:27pm   3 Most recent comment from [deleted]:Hi, Stephan!I already replied to the other ticket you have, so I won't duplicate the same information.I will close this ticket, therefore please ask the questions you may have on the other one.Be ... Emmanuel Dodoo Cann Send Customer Details to employeeClosed   Amelia   Updated March 31, 2021 at 9:57pm   4 Most recent comment from [deleted]:Hi, Emmanuel!You can add the %customer_full_name% %customer_email%%customer_phone%placeholders to the email notification template.Best Regards. Tim Event customizingClosed   Amelia   Updated March 31, 2021 at 7:07pm   8 Most recent comment from Aleksandar Vuković:Hello again Tim.In Amelia's general settings, you can change default items per page, which controls how many events will be displayed on the page. At the moment, you can only choose up to 30 even ...