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TONTALE SuggestionClosed   Amelia   Updated January 15, 2021 at 10:31am   2 Most recent comment from Aleksandar Vuković:Hello TONTALEThank you for your suggestions. These do not exist in Amelia, so I will forward them to our development team, but I'll kindly ask you to add it as a feature suggestion on this page ... Nicholas How to hide a dropdown menu item of customer appointment pageClosed   Amelia   Updated January 15, 2021 at 10:31am   5 Most recent comment from [deleted]:You are welcome, Nicholas. Glad to see that , thank you for letting me know. Thank you, have a nice one as well!If you have any other questions or concerns feel free to open a new ticket and we will ... Stephen Scheduling helpClosed   Amelia   Updated January 15, 2021 at 10:30am   4 Most recent comment from [deleted]:Hello Stephen,That is why there is the Minimum capacity as well, so the number of customers that will be able to book one time slot/employee can be from Min capacity to the Max capacity set for the s ... Riccardo Coupons CSV export not workingClosed   Amelia   Updated January 15, 2021 at 10:14am   2 Most recent comment from [deleted]:Hi Riccardo, Could you please check your server error log and send us the errors you have there regarding this matter? Could you go back to your website after that error without editing else on the w ... Alan Booking across midnight and plan upgradeClosed   Amelia   Updated January 15, 2021 at 9:42am   7 Most recent comment from [deleted]:Hello Alan, Thank you, we processed the partial refund, please note that it can take couple of days, as it needs to go through our sales provider, Paddle, as well.If you have any other questions or ... Michel Default Time slot lapClosed   Amelia   Updated January 15, 2021 at 9:30am   4 Most recent comment from [deleted]:Hi Michel,  You are welcome. Could you please check if the Buffer times can help your use case? I am not sure if  I understood well your issue  - you can set buffer times before and after for each ... Keith Dalton Best option for selling a course that runs for 5 weeks one day a weekClosed   Amelia   Updated January 15, 2021 at 9:22am   10 Most recent comment from Aleksandar Vuković:I'm glad to hear that, KeithIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jeffrey Kimel Customer EmailClosed   Amelia   Updated January 15, 2021 at 9:03am   2 Most recent comment from Aleksandar Vuković:Hello JeffreyOnly automatic emails can be sent with Amelia, that are triggered by actions. So, if you enable "Appointment Approved" notification, it will be sent after the appointment has been approve ... Arne Different booking forms within the same siteClosed   Amelia   Updated January 15, 2021 at 8:56am   2 Most recent comment from Aleksandar Vuković:Hello ArneSure, you can use [ameliabooking category=1] on one page, and [ameliabooking category=2] on the other page.Also, if you're referring to Custom Fields - they are assigned to services, so ... Roycedigitalservice Payment method stripeClosed   Amelia   Updated January 14, 2021 at 4:44pm   6 Most recent comment from [deleted]:Hello Julia, There isn't a possibility of adding Taxes to prices in Amelia with its current built-in features. Vat can be added only in WooCommerce , if WooCommerce integration in Amelia is used ... Alberto Olivera Event - Multiple options/locationsClosed   Amelia   Updated January 14, 2021 at 4:09pm   2 Most recent comment from [deleted]:Hello Alberto Olivera,Thank you for your purchase. Current need - you can add some additional questions/information for the customers to the booking form by using Custom fields, so you can probably us ... Jeffrey Kimel Custom FieldsClosed   Amelia   Updated January 14, 2021 at 4:00pm   2 Most recent comment from [deleted]:Hello Jeffrey,There isn't a possibility for customers to provide information via custom fields after they added booked the appointment, unfortunately. The custom fields are made for customers to ... Jeffrey Kimel Zoom NotificationsClosed   Amelia   Updated January 14, 2021 at 2:49pm   2 Most recent comment from [deleted]:Hello Jeffrey, If you want the customers to access the Zoom meeting from their email notification you need to add the Zoom link placeholder to the email notification (approved appointment or event bo ... Rafal Different service rates assigned to employees don't change when switching to a different employee.Closed   Amelia   Updated January 14, 2021 at 2:34pm   2 Most recent comment from [deleted]:Hi Rafal, There isn't a possibility to change the appointments' price after they are booked/created in Amelia, unfortunately. Even though you change the employee in the appointment  (that h ... Phil Include service buffer time in time slotsClosed   Amelia   Updated January 14, 2021 at 12:42pm   2 Most recent comment from [deleted]:Hello Phil,If the option Use service duration for booking a time slot  in Amelia -> Settings -> General is enabled then the time slots will be the same as service duration and on that time interval, ...