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Public Tickets

Hajjar Blocking tim in planningClosed   Amelia   Updated January 19, 2021 at 2:33pm   6 Most recent comment from Aleksandar Vuković:Thanks for explaining that again, Hajjar, but unfortunately what you're looking for to achieve is not possible with Amelia.I'll kindly ask you to add it as a feature suggestion on this pag ... SPKR, Ltd. Appointment amendmentClosed   Amelia   Updated January 19, 2021 at 2:04pm   2 Most recent comment from Aleksandar Vuković:Hello thereThis is usually caused by configuration. Either your employee has another service booked from 07:00PM or he's not able to accept the appointment change for that time due to working hou ... Daniel Tyllack Gmail keeps disconnecting AmeliaClosed   Amelia   Updated January 19, 2021 at 1:49pm   3 Most recent comment from Aleksandar Vuković:Hello guys, thanks for updating us on that.Unfortunately, there's nothing that you can configure differently in Amelia to make it work better. For the SMTP to be registered as a more secure app, ... Klemen Teran Cron Job Finally Fixed (Next Day Reminders and Birthday Greetings notifications working)Closed   Amelia   Updated January 19, 2021 at 1:10pm   2 Most recent comment from Aleksandar Vuković:Hello KlemenThank you for lettings us know about this.I'll see that it's added in our FAQ section. Saima Shah Zoom integrationClosed   Amelia   Updated January 19, 2021 at 12:58pm   4 Most recent comment from Aleksandar Vuković:Hello SaimaWe cannot influence the authentication of the app, but that screen appears only when you're connecting your employees to the calendar. Once the employee is connected, this screen will ... Elias Selecting employee when purchasing packageClosed   Amelia   Updated January 19, 2021 at 12:49pm   2 Most recent comment from Aleksandar Vuković:Hello EliasThank you for your kind words.There's a bug with employees in packages, and to see them, you need to create at least one location. After you do, the employees will be shown in the pack ... Lukas Huggenberg Conditional logic for customer notifications with Zoom linksClosed   Amelia   Updated January 19, 2021 at 11:40am   4 Most recent comment from [deleted]:You are welcome, Lukas.If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Isaac Shutt The front-end calendar is not loading properlyClosed   Amelia   Updated January 19, 2021 at 11:30am   2 Most recent comment from Aleksandar Vuković:Hello IsaacThank you for your purchase.I can't replicate the issue you're describing on your page:Has the issue been resolved? Bram Vanthournout Google calendar integrationClosed   Amelia   Updated January 19, 2021 at 11:20am   8 Most recent comment from [deleted]:You are welcome, Laurent. Thank you. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Melvin Brea Amelia User CreationClosed   Amelia   Updated January 18, 2021 at 6:23pm   12 Most recent comment from [deleted]:Hi Melvin, Glad to see the issue is resolved, thank you for letting me know. You are welcome!If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Lukas Huggenberg Payment method not correctClosed   Amelia   Updated January 18, 2021 at 6:07pm   4 Most recent comment from [deleted]:Hi Lukas, Thank you for understanding ! Glad to see that!Glad to see that the issue is gone, and that it works properly for you now as well, if you have any issues again with this open a ticket and w ... Billy Boissonneault WebhooksClosed   Amelia   Updated January 18, 2021 at 4:22pm   3 Most recent comment from [deleted]:Hello Billy, There isn't a direct integration with that tool in Amelia, unfortunately. If they can use web hooks, like Amelia can, if they can catch data from Amelia via a web hook then you can ... Dennis van den Berg Ticket creation/scanningClosed   Amelia   Updated January 18, 2021 at 4:18pm   2 Most recent comment from [deleted]:Hello Dennis, There isn't such possibility in Amelia with its built-in features, unfortunately. If you have any other questions or concerns feel free to open a new ticket and we will gladly he ... Daniel Schindlower How can I customize or avoid the confirmation page?Closed   Amelia   Updated January 18, 2021 at 3:20pm   4 Most recent comment from [deleted]:You are welcome, Daniel. Glad to see that, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Melvin Brea How should I request a refund of my purchaseClosed   Amelia   Updated January 18, 2021 at 2:58pm   8 Most recent comment from Aleksandar Vuković:Will do, Melvin.I gotta post a response in order to close it, though.