As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Garion Bracken Can you scroll back up to the calendar after customer clicks 'confirm'Closed   Amelia   Updated June 28, 2021 at 7:48pm   2 Most recent comment from [deleted]:Hi again, Garion,I assume you've found the purchase code.However, regarding the question: if the booking page scrolls down after the booking is complete, please try to add this JS to the booking ... Garion Bracken Calendar won't loadClosed   Amelia   Updated June 28, 2021 at 7:32pm   2 Most recent comment from [deleted]:Hi again, Garion,It probably means that Employee's working hours weren't configured in the Employee's profile or Services weren't assign to the Employee.So, please check the setti ... Ilan Manoim Authorize Google Cal from the frontendClosed   Amelia   Updated June 28, 2021 at 3:27pm   4 Most recent comment from [deleted]:Hi Bernard,We added your vote for this feature, thank you. This feature should be implemented in one of the following updates of Amelia. If you have any other questions or concerns feel free to open a ... Nicolas Multiple clients per apointmentClosed   Amelia   Updated June 28, 2021 at 1:48pm   4 Most recent comment from [deleted]:You are most welcome, I am glad to hear you were able to find a solutionIf there is anything else we can assist you with please don't hesitate to open a new ticket.Have a wonderful day! Arno Hoffrichter Wrong time in E-MailClosed   Amelia   Updated June 28, 2021 at 1:44pm   2 Most recent comment from [deleted]:Hi ArnoThank you for reaching out to us.In Amelia > Settings > General, please check if you have the option Show booking slots in client time zone active. This option allows the customers to see th ... HArvey Adding optional extras to eventClosed   Amelia   Updated June 28, 2021 at 1:35pm   4 Most recent comment from [deleted]:Anytime, HarveyIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Chacara Lyra Santos Plugin updateClosed   Amelia   Updated June 28, 2021 at 1:33pm   4 Most recent comment from [deleted]:Hi Chacara,you can click on the link I have provided, and then on the Feature page, click on the Make a Suggestion on the right side of the screen.Fill out your suggestion, and press Submit. Nikola Send email hookClosed   Amelia   Updated June 28, 2021 at 1:02pm   2 Most recent comment from [deleted]:Hi Nikola,thank you for reaching out to usThere isn't such possibility in Amelia with its current built-in features, unfortunately, and there isn't an integration with such a tool available ... Willard Multiple "class" selection for eventsClosed   Amelia   Updated June 28, 2021 at 12:25pm   2 Most recent comment from [deleted]:Hi WillardThank you for reaching out to us.You can achieve this by adding multiple dates to your event so if the class occurs twice a week when the clients book they will be assigned to both classes, ... Cliff Blade Amelia downloadsClosed   Amelia   Updated June 28, 2021 at 11:49am   2 Most recent comment from [deleted]:Hi CliffThank you for reaching out to us.Could you please tell us what do you mean by "additional activations"? You can activate Amelia in Settings - Activation by simply entering your purchase code, ... Arno Hoffrichter Style Open DaysClosed   Amelia   Updated June 28, 2021 at 10:55am   2 Most recent comment from [deleted]:Hi Arno,thank you for reaching out to usIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with ou ... Marin Tapnoi Removing text Blossom Spa in the footerClosed   Amelia   Updated June 28, 2021 at 10:47am   2 Most recent comment from [deleted]:Hi Marin,thank you for reaching out to usThis isn't a part of Amelia and it is a copyright label by the Blossom themes; we cannot assist with this I'm afraid.If you are using Blossom themes ... Dylan Pammett Google Calender Interagtion Maximum Number Of Events ReturnedClosed   Amelia   Updated June 28, 2021 at 10:45am   2 Most recent comment from [deleted]:Hi Dylan,thank you for reaching out to usThis setting serves to show Amelia everything you have in your Google Calendar, and to make sure to block those same times in Amelia Calendar.For example if yo ... Drago Multisite synchronizationClosed   Amelia   Updated June 28, 2021 at 10:26am   2 Most recent comment from [deleted]:Hi DragoThank you for reaching out to us.Unfortunately this is not possible. If you use the plugin in a multisite on each site you will have a separate backend setting and booking forms. Each subdom ... Cara O'Donnell Packages Not Appearing in ProClosed   Amelia   Updated June 28, 2021 at 9:45am   7 Most recent comment from Agence15zen Galoyer:#