Okay

Public Tickets

Anna Addoms Step-by-Step Booking Showing Up wonkyClosed   Amelia   Updated January 20, 2021 at 12:11pm   4 Most recent comment from Miloš Jovanović:HI Anna,You are welcome. I am glad that now everything is working fine and that Marija helped you. If you have any more issues or questions feel free to open a new ticket, we will gladly help. I’d ... Zachary Matar How to open in a pop upClosed   Amelia   Updated January 20, 2021 at 12:05pm   2 Most recent comment from Aleksandar Vuković:Hello ZacharyWe added a shortcode for the popup - it needs to have the ID of the button that is calling the popup, so this is how one of the shortcodes should look like in the Elementor pop-up (for ex ... fallonphotography2 Calendar sync not working in AmeliaClosed   Amelia   Updated January 20, 2021 at 10:28am   2 Most recent comment from Aleksandar Vuković:Hello PatrickIf you enabled "Remove Google Calendar Busy Slots", and you have a lot of events created in your Google Calendar, it may be that Amelia reached the limit it's supposed to pull from G ... Lohan VLAMINCK Form controlsClosed   Amelia   Updated January 20, 2021 at 10:21am   3 Most recent comment from Lohan VLAMINCK:Thanks Kirby New Customer dataClosed   Amelia   Updated January 20, 2021 at 10:18am   5 Most recent comment from Aleksandar Vuković:Hello KirbyAmelia doesn't have a registration form. Since it's a booking plugin, all your customers need to book something in order to have their account in Amelia created. That's how t ... Martins Tiltins Infinite loading screenClosed   Amelia   Updated January 20, 2021 at 9:45am   4 Most recent comment from Aleksandar Vuković:Hello again MartinsThanks for your support. 70.000 users trying to book an event is pretty extreme and I believe we never had a use-case like this.I will forward the suggestion to add an error notif ... Melvin Brea Signing up emailClosed   Amelia   Updated January 20, 2021 at 9:42am   17 Most recent comment from Aleksandar Vuković:Thank you for your understanding, Melvin, and for your support!You're not the first to ask for the birthday to be a field in the form, so can you please add it as a feature suggestion on this ... Ibrahim Event data not showing in 2nd admin accountClosed   Amelia   Updated January 20, 2021 at 8:49am   2 Most recent comment from Aleksandar Vuković:Hello IbrahimThank you for your purchase.This usually happens when you book an appointment (or an event) from front-end, while still logged into your admin account.Please search through Amelia/Custome ... Marc-James Abi-Jaoude Send event specific url in notification, hidden before bookingClosed   Amelia   Updated January 20, 2021 at 2:26am   10 Most recent comment from Marc-James Abi-Jaoude:thanks for your help on this. The purpose was that in an email notification after booking and the reminder I would include a placeholder which I could set on the event setup page.  This way regardles ... ALLAN settingClosed   Amelia   Updated January 19, 2021 at 5:12pm   2 Most recent comment from [deleted]:Hello ALLAN,Thank you for your purchase.  For any information about appointments in Amelia (this applies to Zoom links as well), you want to have in your Google calendar, you can add placeholders t ... Melvin Brea Customer panelClosed   Amelia   Updated January 19, 2021 at 4:25pm   9 Most recent comment from [deleted]:You are welcome, Elias. Glad to see that, thank you for letting us know! If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Michael ONE TIME PURCHASE HAS CHANGED?Closed   Amelia   Updated January 19, 2021 at 3:12pm   4 Most recent comment from Aleksandar Vuković:Hello again MichaelSorry that you misunderstood, but through our website purchasing a one-time (lifetime) license per this price was never an option. We've added lifetime purchases later on, and ... Lukas Huggenberg Notification upon event booking rejectionClosed   Amelia   Updated January 19, 2021 at 3:08pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Lukas If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Luis Filipe Diogo Gonçalves SMS notificationClosed   Amelia   Updated January 19, 2021 at 3:00pm   4 Most recent comment from Aleksandar Vuković:I will forward it to our developers, LuisI'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there are a lot of customers request ... Ercin Endless loadingClosed   Amelia   Updated January 19, 2021 at 2:59pm   2 Most recent comment from Aleksandar Vuković:Hello ErcinThank you for your purchase.For the booking form to load, you need to add an Employee, create a Category and a Service, and assign the employee to that service. This is the most common reas ...