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Public Tickets

Peter Thorsbøll i have technical issuesClosed   Amelia   Updated January 18, 2021 at 2:21pm   6 Most recent comment from [deleted]:Hi Peter,Apologies for replying a bit later, we don't work on weekends.The availability for booking is configured by the employees' work hours not the company work hours in Amelia -> Setting ... João Lopes Customer Panel - Order CancelClosed   Amelia   Updated January 18, 2021 at 1:31pm   5 Most recent comment from [deleted]:Hello João,Apologies for replying a bit later, we don't work on weekends.You are welcome. Glad to see you managed to find a solution for hiding the drop-down, thank you for letting me know. If ... gestio Translate the packages section into SpanishClosed   Amelia   Updated January 18, 2021 at 1:12pm   4 Most recent comment from Aleksandar Vuković:Strange, I'll reach out to our developers about this.In the meantime, unfortunately I can't suggest anything here other than custom work that would change the text with some innerHTML.I be ... Morel Block the detail interface to employeesClosed   Amelia   Updated January 18, 2021 at 12:40pm   2 Most recent comment from Aleksandar Vuković:Hello MorelI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.You can do that with some custom code only. Basically, you woul ... Jeffrey Kimel Customer Panel ReschedulingClosed   Amelia   Updated January 18, 2021 at 12:26pm   2 Most recent comment from [deleted]:Hello Jeffrey, Apologies for replying a bit later, we don't work on weekends.No, customers can't reschedule a canceled appointment. If you have any other questions or concerns feel free to ... Vivien Feld Recurring Events with ZoomClosed   Amelia   Updated January 18, 2021 at 11:36am   9 Most recent comment from Aleksandar Vuković:I'm glad to hear you received the responses you needed Vivien.All our support agents working here are also working on Facebook. I don't know who replied to you, but I'll make sure to t ... Admin Democratest Admin pages not displaying resultsClosed   Amelia   Updated January 18, 2021 at 11:29am   2 Most recent comment from Aleksandar Vuković:Hello Admin DemocratestThat's a server error, and I can't say what's going on here without taking a look.When the pages don't load, it's usually an issue with conflicting vue. ... michiiee How to add tax info after priceClosed   Amelia   Updated January 18, 2021 at 11:26am   12 Most recent comment from Aleksandar Vuković:You're welcome, MichaelGlad I could be of service here.We've already created a task to add this as a built-in option, so I'm sure our developers will add it in one of our future updates ... Patrice Time Slots Showing InaccuratelyClosed   Amelia   Updated January 18, 2021 at 10:44am   2 Most recent comment from Aleksandar Vuković:Hello PatriceThank you for your purchase.If you created your employees before you configured Global Working Hours, those employees picked up the Company’s working hours which come as default with th ... Admin Democratest Error Woocomerce PaymentsClosed   Amelia   Updated January 18, 2021 at 10:42am   2 Most recent comment from [deleted]:Hello Admin Democratest, Apologies for replying a bit later, we don't work on weekends.Could you please tell me does WooCommerce work at all on the website? When do you have the 500 error? A WP u ... Craig Tucker Shortcode for package onlyClosed   Amelia   Updated January 18, 2021 at 10:04am   3 Most recent comment from Aleksandar Vuković:Hello CraigThank you for sharing this with everyone. We will work on the packages feature in the future, but for now only workarounds are available.I will forward this to our development team, so the ... Adrian Gonzalez Escalante VendorsClosed   Amelia   Updated January 18, 2021 at 9:57am   4 Most recent comment from Aleksandar Vuković:Hello again AdrianNothing is being sent without your consent, so you need to configure MetaData and Description in Amelia settings/Payments. When you enable WooCommerce, you'll see a new section ... Deborah Bulling calendar won't loadClosed   Amelia   Updated January 18, 2021 at 9:26am   6 Most recent comment from Aleksandar Vuković:You're welcome, DeborahGlad I could be of assistance.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. kerim ghandri Ghandri Problème avec les notificationsClosed   Amelia   Updated January 18, 2021 at 9:12am   4 Most recent comment from [deleted]:You are welcome, Kerim . Glad to see the issue is resolved, thank you for letting me know. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Cassie Okenka reoccuring appointmentsClosed   Amelia   Updated January 18, 2021 at 9:10am   2 Most recent comment from Aleksandar Vuković:Hello Cassie OkenkaUnfortunately, no. The appointments have already been booked, so you manually need to change them individually.