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Public Tickets

Ruth Schrader-Grace Employee on employee page won't loadClosed   Amelia   Updated April 29, 2021 at 4:00pm   10 Most recent comment from [deleted]:Thank you for letting me know, Ruth.I'm sorry that you had gone trough the full reset process, I do apologize that there was no alternative way other than manually finding the appointment in ques ... Carlos Trujillo Puente zoom placeholder not workingClosed   Amelia   Updated April 29, 2021 at 3:45pm   2 Most recent comment from [deleted]:Hi Carlos,thank you for reaching out to us.Have you connected the Staff Members to this event who are connected to Zoom? When you do this and save the event, next time you edit it it will show a Zoom ... Anna Fetissova Amelia is not working after updateClosed   Amelia   Updated April 29, 2021 at 2:27pm   5 Most recent comment from Aleksandar Vuković:You're welcome, AnnaI'm glad we got to the bottom of this. Just make sure to hide employees you want to hide, and show employees you want to show, and you're good to go. ars publica Paypal Button Label ContainerClosed   Amelia   Updated April 29, 2021 at 1:54pm   3 Most recent comment from Aleksandar Vuković:Hello there!Thank you for your purchase, and thank you for letting us know the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'l ... Adal Bermann Difficult to select email placeholdersClosed   Amelia   Updated April 29, 2021 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello AdalYou don't need to select the placeholder. Just click on it, and it will automatically be copied to the clipboard (see video attachment). Bote Checkout FieldClosed   Amelia   Updated April 29, 2021 at 12:45pm   2 Most recent comment from [deleted]:Hi, Bote!Sorry for the delayed response.I'm not sure I understand your questions 100%.Could you please clarify how it's supposed to work? Best Regards.  Antoine URGENT: Customers cannot pay with stripeClosed   Amelia   Updated April 29, 2021 at 12:01pm   3 Most recent comment from Aleksandar Vuković:Hello AntoinePostal code field is only mandatory for United States, Canada, Australia and UK (if I'm not mistaken). That's why the field doesn't show up until the number of the card is ... Tom Castricum SMTP E-mail not workingClosed   Amelia   Updated April 29, 2021 at 11:48am   2 Most recent comment from [deleted]:Hi, Tom!Thank you for choosing Amelia.In this case, please reach out to your hosting provider and ask them if there are any additional settings that should be done in order to use Gmail service as STM ... Valerie Désactiver le champ téléphoneClosed   Amelia   Updated April 29, 2021 at 11:45am   2 Most recent comment from Aleksandar Vuković:Hello ValerieThank you for your purchase.Please note that English is the only supported language, so make sure to translate your future responses.Can you please provide me with the URL to your booking ... Alan adjusting default parameterClosed   Amelia   Updated April 29, 2021 at 11:37am   24 Most recent comment from Aleksandar Vuković:Great news, AlanThanks for letting me know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. George V How to modify Amelia Employee PermissionsClosed   Amelia   Updated April 29, 2021 at 11:34am   2 Most recent comment from Aleksandar Vuković:Hello GeorgeYou need to adjust user roles' capabilities. I recommend using "User Role Editor" plugin, but I cannot guarantee that you'll be able to configure everything you want to. Mike need 2 employees on 1 appointmentClosed   Amelia   Updated April 29, 2021 at 11:11am   6 Most recent comment from Aleksandar Vuković:Hello again MikeI understand what you're trying to do, but at the moment it just isn't possible.Here's what I tried:I created two employees who would work as individuals, and they eac ... Begoña Arroyo Olaizola BookingClosed   Amelia   Updated April 29, 2021 at 9:06am   3 Most recent comment from Aleksandar Vuković:Hello Begoña Arroyo OlaizolaThanks for letting us know the issue was resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Sara Beltran Beltran Sancho price based on locationClosed   Amelia   Updated April 29, 2021 at 8:15am   4 Most recent comment from Aleksandar Vuković:I certainly hope so, Sara.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Viktor Callemin schedulingClosed   Amelia   Updated April 28, 2021 at 10:44pm   2 Most recent comment from [deleted]:Hi, Viktor!Sorry for the delayed response.And thank you for choosing Amelia.Please make sure your WP Time Zone settings are set to the City and not to UTC format. If you enable the "Show booking slots ...