As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Nathan Morris Amelia file uploads for EmployeesClosed   Amelia   Updated July 18, 2021 at 11:51am   2 Most recent comment from [deleted]:Hi NathanThank you for reaching out to us.Unfortunately, there isn't such possibility in Amelia with its current built-in features. Fields for employees' information are the ones available w ... Kim Stevenson packagesClosed   Amelia   Updated July 18, 2021 at 9:04am   2 Most recent comment from [deleted]:Hi KimThank you for reaching out to us.Unfortunately packages of services cannot be configured in that way.What might help you to achieve something similar to this is our option for creating discount ... Ashley Altidor Amelia bookingClosed   Amelia   Updated July 17, 2021 at 6:12pm   9 Most recent comment from [deleted]:I am glad to hear you were able to resolve the issue  If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Alexandre Location 1 and 2Closed   Amelia   Updated July 17, 2021 at 5:55pm   4 Most recent comment from [deleted]:You are most welcome I wish I could be more helpful. If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Michael Flexible booking timesClosed   Amelia   Updated July 17, 2021 at 4:12pm   5 Most recent comment from [deleted]:Hi MichaIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be ... Marin Tapnoi Disable "Notify the customer(s)"Closed   Amelia   Updated July 17, 2021 at 4:07pm   2 Most recent comment from [deleted]:Hi MarinThank you for reaching out to us.You can disable this option permanently from Amelia-Settings-Notificationsbut once you disable this option please make sure to clear your website and browser c ... Jeremy amelia booking with Oxygen builderClosed   Amelia   Updated July 17, 2021 at 2:26pm   2 Most recent comment from [deleted]:Hi JeremyThank you for reaching out to us.If you are using a service specific shortcode and that service has Bringing anyone with you option enabled that is how the booking form will be displayed. If ... Mohamed Rashad Seemeless checkout with PayPalClosed   Amelia   Updated July 16, 2021 at 9:47pm   2 Most recent comment from [deleted]:Hi, Mohamed,Thank you for choosing Amelia.I'm afraid, at the moment this option isn't available with built-in PayPal payment in Amelia.You can suggest that as a feature request here, or che ... Newman double e-mail ( Amelia + outlook)Closed   Amelia   Updated July 16, 2021 at 9:27pm   4 Most recent comment from [deleted]:Newman,I'm glad I could helpPlease feel free to contact us if you have any other questions.Best Regards. Wim Can't display the last created servicesClosed   Amelia   Updated July 16, 2021 at 9:26pm   4 Most recent comment from [deleted]:Wim,Thank you for letting us know.Yes, we are trying to keep Amelia simple, but our users request more and more features, therefore we are always balancing between simplicity and functionality. And so ... Szabolcs Fekete Service not found on backend while appointment schedulingClosed   Amelia   Updated July 16, 2021 at 9:21pm   3 Most recent comment from [deleted]:Hi, Szabolcs,Thank you for choosing Amelia.And sorry for the delayed response.Please let us know if you have any other questions, and we will gladly help you out.Best Regards. mas customer did not get login detail email once booked for eventClosed   Amelia   Updated July 16, 2021 at 9:09pm   4 Most recent comment from [deleted]:Mas,Thank you for the clarification.If you want your Customer to access their profiles on the front-end Customer panel, you need to create a Customer panel and include %customer_panel_url% placeholder ... Stian Andreassen Problems with the Amelia-CatalogClosed   Amelia   Updated July 16, 2021 at 8:48pm   2 Most recent comment from [deleted]:Hi, Stian,Thank you for choosing Amelia.Could you please clarify if this issue occurred after the update to v4.0.0 or v4.0.1? If so, then it can be related to the outdated Guzzle version that was use ... Kazuki Backend Calendar not showing appointmentsClosed   Amelia   Updated July 16, 2021 at 2:00pm   13 Most recent comment from Aleksandar Vuković:You're welcome, KazukiIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Garion Bracken HTML email support?Closed   Amelia   Updated July 16, 2021 at 12:59pm   6 Most recent comment from [deleted]:Hi Garion,thank you for contacting backBlazenka is out of the office at the moment, so I hope that you don't mind me replying.Data sent to Google Calendar can only be modified in that particular ...