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Public Tickets

David Sugden Adding pixel code to submit buttonClosed   Amelia   Updated May 7, 2021 at 9:39am   2 Most recent comment from Aleksandar Vuković:Hello DavidThank you for your purchase.Something like this is not possible with the built-in features of the plugin, but please check this ticket:https://tmsplugins.ticksy.com/ticket/2278713/People c ... Brad Calendar ViewClosed   Amelia   Updated May 7, 2021 at 7:07am   3 Most recent comment from [deleted]:Hi Brad,thank you for reaching out - I'm happy to hear that you were able to find a solutionIf you have any other questions or concerns feel free to open a new ticket and we will gladly help out. elaine Phone field maskClosed   Amelia   Updated May 7, 2021 at 7:00am   2 Most recent comment from [deleted]:Hi Elaine,thank you for reaching out to us, and for the kind suggestion!I'll kindly ask you to add it as a feature suggestion on this page. Features are pushed up on our "to-do" list when there ... Kelley not getting email notifications for appointmentsClosed   Amelia   Updated May 7, 2021 at 6:25am   2 Most recent comment from [deleted]:Hi Kelley,thank you for reaching out to us!Issue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP ... Lee Lin How to recreate Amelia DemoClosed   Amelia   Updated May 7, 2021 at 1:18am   3 Most recent comment from Lee Lin:Hi Ivana, I think I understand the reason why your demo is able to display just the Services.The settings are: Amelia Catalog View > Show specific Category >  And it will show only the Services un ... Ajay Paudel Sending First Time Mail IssueClosed   Amelia   Updated May 6, 2021 at 9:57pm   2 Most recent comment from [deleted]:Hi, Ajay!Sorry for the delayed response.Where do you get the Customer note from? Could you please describe the process of first booking and note creation briefly? Step by step.Best regards.  mustapha FunctionalityClosed   Amelia   Updated May 6, 2021 at 3:04pm   2 Most recent comment from Miloš Jovanović:Hi Mustapha,Thank you for your inquiry.Yes, at the moment two locations cannot be signed to the same working period but can be assigned to different periods. We plan to add this option as well but it ... Heather R Zacny Different Labels for Events and ServicesClosed   Amelia   Updated May 6, 2021 at 2:36pm   2 Most recent comment from [deleted]:Hi, Heather!I apologize for the delayed response.I'm afraid, at the moment it's possible to have only one set of Labels with current built-in features. You can suggest that as a feature req ... Dan Peres Zoom link, OutlookClosed   Amelia   Updated May 6, 2021 at 2:14pm   4 Most recent comment from [deleted]:Hi, Dan!Sorry for the delayed response, it was a National holiday in our country.1. You should add the %zoom_join_url% placeholder to the Event description in Amelia -> Integrations -> Outlook integ ... Chris Mocock Cache conflictsClosed   Amelia   Updated May 6, 2021 at 1:37pm   4 Most recent comment from [deleted]:You are welcome, Chris. I hope that it will help. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out. Sho Remove colour ballClosed   Amelia   Updated May 6, 2021 at 12:48pm   4 Most recent comment from Miloš Jovanović:Hi Sho,Aleksandar is out of the office today.We are glad to hear that this worked.Have a nice day. Leyla musleh Email validation when the customer registersClosed   Amelia   Updated May 6, 2021 at 12:06pm   2 Most recent comment from [deleted]:Hi turistas, There isn't a possibility for email validation (double email fields) in Amelia with its current built-in features, unfortunately. Please check here if there is such request there an ... Carlos Trujillo Trujillo Not registering revenue by employeeClosed   Amelia   Updated May 6, 2021 at 11:37am   2 Most recent comment from Miloš Jovanović:Hi Carlos Trujillo,Thank you for your inquiry.Unfortunately at the moment revenue gained from the Events is not shown on the dashboard. This dashboard is made for appointments only and we plan to work ... Benjamin DUNAUX Fulfill financeClosed   Amelia   Updated May 6, 2021 at 11:00am   2 Most recent comment from [deleted]:Hi Benjamin,thank you so much for taking time to contact us.There isn't such possibility in Amelia with its current built-in features, unfortunately; the addition shown below needs to be made ma ... Guy Leung Cannot Even Download the PluginClosed   Amelia   Updated May 6, 2021 at 10:56am   2 Most recent comment from [deleted]:Hi Guy, thank you for reaching out to us, and for letting us know. Don't worry, it is not a scam; it can happen that your login was not recognized so you were not "allowed" to download the file, ...