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Public Tickets

Matt Barber Don't require employee to be selected?Closed   Amelia   Updated May 12, 2021 at 7:57am   7 Most recent comment from Aleksandar Vuković:You're welcome, MirkoGlad I could be of service. avery Add owner to booked showingsClosed   Amelia   Updated May 12, 2021 at 7:48am   2 Most recent comment from Aleksandar Vuković:Hello averyI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. I'll forward this to our development team, but I'll ... misa matsuura About package.Closed   Amelia   Updated May 12, 2021 at 7:47am   4 Most recent comment from Aleksandar Vuković:Hello MisaUnfortunately, you can't see that at this time. Our developers will add this in the future, but at the moment there are no options to see how many appointments a customer has left in th ... Jeffrey Kimel Customer Panel ReschClosed   Amelia   Updated May 11, 2021 at 11:08pm   4 Most recent comment from [deleted]:Hi, Jeffrey!Sorry for the delayed response.Unfortunately, I couldn't really see what's going on on the back-end since the User that you created for us doesn't have WP Admin permissions. ... Tony Valverde Amelia payment and reservation does not proceedClosed   Amelia   Updated May 11, 2021 at 9:52pm   10 Most recent comment from [deleted]:Jennifer,Thank you for the clarification. You should submit a new ticket because here you won't be able to post a private response since it's not your ticket, as I mentioned before. This m ... Marc Hammoud Shameful translationClosed   Amelia   Updated May 11, 2021 at 9:40pm   8 Most recent comment from [deleted]:Marc,Please use my email: [email protected] Ronald Baker Wordpress failed update to version 3.2Closed   Amelia   Updated May 12, 2021 at 1:06pm   12 Most recent comment from [deleted]:Hi, Ronald!Our developers confirmed that we can't do anything without a WP Admin login and database access.Best Regards.  Anuraj Amelia Booking not workingClosed   Amelia   Updated May 11, 2021 at 7:17pm   10 Most recent comment from Aleksandar Vuković:Hello Derryck.This ticket is over a year old, so the same issues don't apply.I suppose there's a conflict with vue.js files between Amelia and some other plugin, but I can't say until ... Ute [ameliabooking trigger=bookselectedteacher category=1 employee=um_profile_id()​]Closed   Amelia   Updated May 11, 2021 at 7:11pm   6 Most recent comment from Aleksandar Vuković:You're welcome Ute, glad I could help. elaine BUG: Update code Language FilesClosed   Amelia   Updated May 11, 2021 at 2:43pm   4 Most recent comment from [deleted]:Hi Elaine!Thank you so much for the kind reply; I apologize for the later response, as we don't work on weekends.I have forwarded the inquiry to developers to consult on why this may be happenin ... Angel Google calendar - data collection issueClosed   Amelia   Updated May 12, 2021 at 12:04pm   11 Most recent comment from [deleted]:Hi Angel,thank you for your patience!Regarding the calendar, it works now. Appointments made in Amelia reflect in Google Calendar.Appointment in back-end:Appointment in Google Calendar:Also, it seems ... Neil Lyons Customer Panel Reset Password LinkClosed   Amelia   Updated May 11, 2021 at 1:57pm   2 Most recent comment from [deleted]:Hi Neil,thank you for reaching out to us!I apologize for the later response, as we don't work on weekends.We can unfortunately only influence the customer Panel username and password; we are unab ... Kimberley Morgan Add Package doesn't appearClosed   Amelia   Updated May 11, 2021 at 1:55pm   3 Most recent comment from [deleted]:Hi Kimberley,thank you for reaching out to us!I apologize for the later response, as we don't work on weekends.Basic is a paid version as well, it just does not include the Packages of Services f ... Pamela Sithole email notificationsClosed   Amelia   Updated May 11, 2021 at 1:41pm   8 Most recent comment from [deleted]:Hi Pamela,thank you for contacting back; I apologize for the later response, as we don't work on weekends.Have you selected both Stripe and On Site payment in the Amelia Settings, and in this pa ... misa matsuura About database prefixClosed   Amelia   Updated May 11, 2021 at 1:40pm   2 Most recent comment from [deleted]:Hi Misa,thank you for contactingI apologize for the later response, as we don't work on weekends.The maximum allowed database prefix for Amelia is 16 characters, and you have a longer prefix for ...