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Public Tickets

Shota Ando Some time lost doesn't show after saving Special Day.Closed   Amelia   Updated March 22, 2021 at 4:14pm   3 Most recent comment from [deleted]:Hello Shota!thank you for contacting; I apologize for the later response, as we don't work on weekends.I am happy to hear this worked!You can also make multiple shifts for your employee in one da ... Fausto Giungato Customize Event CalendarClosed   Amelia   Updated March 22, 2021 at 3:42pm   4 Most recent comment from [deleted]:Hello Fausto,I apologize for the later response as we don't work on weekends.We are working on the width and it will be included in one of our future updates; for now, as the events calendar is r ... David Booking Plugin issueClosed   Amelia   Updated March 22, 2021 at 2:32pm   16 Most recent comment from [deleted]:Hi David,thank you for the kind reply; I apologize for the later response as we don't work on weekends.Your reply has now been set to Private, don't worry.Also, please check your employee; u ... Will Zoom class connectionClosed   Amelia   Updated March 22, 2021 at 1:53pm   2 Most recent comment from Aleksandar Vuković:Hello WillThe plugin creates the meeting, and the link automatically (programmatically). If your event or appointment accepts more than one customer (max capacity set to >1), the same link will be se ... Enzo I can't create a PackagesClosed   Amelia   Updated March 22, 2021 at 1:48pm   11 Most recent comment from [deleted]:Hi Enzo,thank you for letting me know! I'm glad to hear everything works properly now.I apologize for the later response as we don't work on weekends.If you have any other questions or conce ... Rogier van der Heide payment optionsClosed   Amelia   Updated March 22, 2021 at 1:32pm   2 Most recent comment from [deleted]:Hi Rogier,thank you for reaching out to us; I apologize for the later reply as we don't work on weekends.We currently have a discount option of creating a coupon with a code that you can provide ... Mandy Oldfield Zoom linksClosed   Amelia   Updated March 22, 2021 at 12:17pm   2 Most recent comment from [deleted]:Hi Mandy,thank you for reaching out to us.I apologize for the later response as we don't work on weekends.Can you let me know if you have changed the placeholder in the email notification after c ... Caleb Colosky BugClosed   Amelia   Updated March 22, 2021 at 10:58am   2 Most recent comment from Aleksandar Vuković:Hello CalebHave you configured the %recurring_appointments_details% placeholder? If you have, did you add it to your employees' and customers' notification templates?This placeholder is sp ... ed houston how do I do a refund if someone cancels an appointment?Closed   Amelia   Updated March 22, 2021 at 10:56am   2 Most recent comment from Aleksandar Vuković:Hello EdThank you for your purchase.Amelia doesn't have any built-in features that would allow you to issue refunds automatically. You will need to do that from Stripe.In order to see which cust ... Gill Wilson Calandar Pick Date & Time lookClosed   Amelia   Updated March 22, 2021 at 10:29am   2 Most recent comment from [deleted]:Hi, Gill!I apologize for the delayed response.And thank you for choosing Amelia.Issues like this one usually occur when Amelia's CSS wasn’t applied correctly or there is a conflict with another ... Thomas Hönemann Empolyee Password requiirementsClosed   Amelia   Updated March 22, 2021 at 10:23am   2 Most recent comment from [deleted]:Hi, Thomas!I apologize for the delayed response.And thank you for choosing Amelia.There are the same requirements that WordPress has: Employee panel password can include numbers, capitals, special ch ... Pascal DUMAS %dayClosed   Amelia   Updated March 22, 2021 at 10:09am   2 Most recent comment from [deleted]:Hi, Pascal!I apologize for the delayed response.And thank you for choosing Amelia.Unfortunately, at the moment we don't have such a placeholder. We are always looking for ideas on how to make Ame ... Steve Deakin Resheduled appointments.Closed   Amelia   Updated March 22, 2021 at 9:57am   2 Most recent comment from Aleksandar Vuković:Hello SteveI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features. I'll forward this to our development team, but I'll ... MARIMOUTOU AIDE PLUGIN AMELIAClosed   Amelia   Updated March 22, 2021 at 9:18am   2 Most recent comment from Aleksandar Vuković:Hello MARIMOUTOUThank you for your purchase.Please note that the only supported language is English, so please make sure to translate your future responses.If you created your employees before you con ... Mario Customer rolesClosed   Amelia   Updated March 22, 2021 at 9:15am   2 Most recent comment from Aleksandar Vuković:Hello MarioThank you for your purchase.Unfortunately, Amelia doesn't have any similar features, so what you're looking for to achieve is not possible.You would need to create separate servic ...