We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Rory Flynn Connected League TablesClosed Pre-purchase questions for wpDataTables   Updated June 11, 2023 at 11:44pm   3 Most recent comment from Miloš Jovanović:Hi, Rory. I just forgot to add, you can also do an alternate approach, like building an individual Table for each School in your SQL Database, or through our Manual Tables ( which make a new table i ... Constantin Haidamous How to pass Request body when getting NESTED JSONClosed Pre-purchase questions for wpDataTables   Updated July 17, 2023 at 4:30pm   6 Most recent comment from Miloš Jovanović:Hi, Constantin.Firstly, my sincere apologies for all the waiting time.Our developers advised it seems that something like this is not possible with our plugin,but they are not sure exactly what your ... Luke Willoughby Google Sheets create a chartClosed Pre-purchase questions for wpDataTables   Updated June 6, 2023 at 7:26pm   2 Most recent comment from Miloš Jovanović:Thank you Hi, Luke. If you mean to create a chart directly from a Google Sheet URL, that is not possible with our plugin. In our Plugin, each Chart Creation needs to go through the steps of our Chart ... Clément "Bookmark" columnClosed Pre-purchase questions for wpDataTables   Updated June 1, 2023 at 5:57pm   6 Most recent comment from Miloš Jovanović:Hi, Clément. No problem, i am happy to advise as much as our support can cover, it is no trouble at all. - I am not sure if i fully understood all the details of your use-case. 1. In Table 1, if i u ... mike Photos in ColumnClosed Pre-purchase questions for wpDataTables   Updated June 1, 2023 at 3:22pm   2 Most recent comment from Miloš Jovanović:Hi, mike.Yes, you can add images to our tables, there are a couple of different ways.For example, if you have source data that has images, such as images in Google Spreadsheets,our plugin is not able ... Lana Phillips Google (Nested) Sheets Support QuestionClosed Pre-purchase questions for wpDataTables   Updated May 31, 2023 at 9:33pm   2 Most recent comment from Miloš Jovanović:Hi, Lana.Yes, if you have multiple tabs on a Google Sheet, each tab will have its unique URL,and in our plugin, you can make one table from each tab.-You can see more details on connecting our tables ... Avinav Aggarwal Frontend Sheet EditClosed Pre-purchase questions for wpDataTables   Updated May 31, 2023 at 9:28pm   2 Most recent comment from Miloš Jovanović:Hi Avinav.It depends which table type you tried on our Demo Sandbox.There are some table types that are edible, such as Manual Tables,  and SQL Query based tables,but other table types are not edita ... Khaldoun Dahnous Does formidabble forms plugin support front end editings with roles and clickable listing viewsClosed Pre-purchase questions for wpDataTables   Updated May 31, 2023 at 9:08pm   3 Most recent comment from Miloš Jovanović:Hi, Khaldoun.I just forgot to add this.If you need an editable Form integration with our Plugin,it is only possible with our Gravity Forms Integration.You can enable server-side processing on the c ... Preeti Rawat Questions before purchasingClosed Pre-purchase questions for wpDataTables   Updated May 31, 2023 at 9:03pm   2 Most recent comment from Miloš Jovanović:Hi, Preeti Rawat.Absolutely.All our licence plans have all the features.The differences between licences is if they are annual/subscription based, or Lifetime,and the number of domains you will get t ... Oliver Twynham Table LinkingClosed Pre-purchase questions for wpDataTables   Updated May 31, 2023 at 3:00pm   4 Most recent comment from Miloš Jovanović:Hi, Oliver.Yes, you can have all these tables as SQL Tables in your database, and they will be editable by our plugin,as long as you follow what we noted before, for the limitations on Editing.So, if ... GEORGE KALOGERATOS Creating Editable Tables in WordPress where users can see and edit only their own dataClosed Pre-purchase questions for wpDataTables   Updated May 30, 2023 at 6:44pm   4 Most recent comment from Miloš Jovanović:Hi, George.You're welcome, i am happy to help.Yes, in regards to using our built-in option "users can see and edit only their own data ",this can only be used on SQL based tables, which are M ... Fatlind Shehu About removing empty values from chartsClosed Pre-purchase questions for wpDataTables   Updated May 29, 2023 at 9:16pm   2 Most recent comment from Miloš Jovanović:Hi, Fatlind.Yes, we have a workaround how you can skip NULL and/or zero values in our Charts.Here is how we do that.You would go to the functions.php file of your theme or child theme, and add this: ... Laurelle Ultimate Member User custom fieldsClosed Pre-purchase questions for wpDataTables   Updated May 29, 2023 at 7:40pm   2 Most recent comment from Miloš Jovanović:Hi, Laurelle. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... Ricardo Missaba I need to know how to do an specific filterClosed Pre-purchase questions for wpDataTables   Updated May 25, 2023 at 1:48pm   3 Most recent comment from Miloš Jovanović:Hi, Ricardo. I just forgot to add one important point , in regards to which rows from the table will load on the Chart. The charts are being created based on tables. If the table is server-side enab ... Douglas Castro creating a database instanceClosed Pre-purchase questions for wpDataTables   Updated May 25, 2023 at 12:51pm   4 Most recent comment from Miloš Jovanović:Hi, Douglas.No problem, i am happy to advise.Please don't hesitate to reach out to us if you have any further questions on this subject.Or if you have unrelated questions, you can make new ticke ...