We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jeffery DiMatteo Header ErrorClosed Pre-purchase questions for wpDataTables   Updated May 23, 2023 at 1:05pm   4 Most recent comment from Miloš Jovanović:Hi, Jeffery. Sorry for the delayed reply again. Thanks for understanding. - In regards to passing images from Google Sheets to our plugin, yes - unfortunately it is not possible to pass them like th ... Bill functionalityClosed Pre-purchase questions for wpDataTables   Updated May 22, 2023 at 2:44pm   2 Most recent comment from Miloš Jovanović:Hi, Bill. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... DANIEL MEZICK SEARCHABLE VIEWS OF DATAClosed Pre-purchase questions for wpDataTables   Updated May 22, 2023 at 1:24pm   2 Most recent comment from Miloš Jovanović:Hi, DANIEL MEZICK. Thanks for reaching out to us. - Yes, you can use predefined filtering in our tables columns. For server-side tables/SQL based, like Manual and SQL Query based tables, we have this ... Mark Strozier Bus Schedule TablesClosed Pre-purchase questions for wpDataTables   Updated May 22, 2023 at 9:27am   2 Most recent comment from Miloš Jovanović:Hi, Mark.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... cristian anual subscriptionClosed Pre-purchase questions for wpDataTables   Updated May 19, 2023 at 8:10pm   2 Most recent comment from Miloš Jovanović:Hi, cristian.Every subscription-based license is set to renew every year, on the date of purchase, unless you unsubscribe through the store. If you unsubscribe, you will not be charged on the next r ... Sumit Jain WP data tables storageClosed Pre-purchase questions for wpDataTables   Updated May 18, 2023 at 6:08pm   2 Most recent comment from Miloš Jovanović:Hi, Sumit Jain.Sorry for a late reply.Thank you for showing interest in our plugin.-In terms of where our plugin stores the data from tables, this depends on what type of dataTables you would make.Al ... Trung Nguyen Trial pluginClosed Pre-purchase questions for wpDataTables   Updated May 17, 2023 at 4:50pm   2 Most recent comment from Miloš Jovanović:Hi, Trung.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Jason Google sheetsClosed Pre-purchase questions for wpDataTables   Updated May 5, 2023 at 7:07pm   2 Most recent comment from Miloš Jovanović:Hi, Jason.Sorry to disappoint you, but with our plugin it is not possible in any way to have multiple tabs from one Sheet render in one table.One table can only connect to one tab from any Spreadshee ... Alex autocomplete suggestions for consistency?Closed Pre-purchase questions for wpDataTables   Updated May 5, 2023 at 6:49pm   8 Most recent comment from Miloš Jovanović:Hi ,Alex.First of all, thank you for adding another great suggestion.A colleague from our QA Team just mentioned today that someone added very nice improvement ideas on our Suggestions Page, it took m ... Alex cascade filters in edit mode selectboxes?Closed Pre-purchase questions for wpDataTables   Updated May 5, 2023 at 6:35pm   4 Most recent comment from Miloš Jovanović:Hi, Alex.Thank you for adding this suggestion for our developers.I will let them know to see and work on it as soon as possible.Now there are two votes, just upvoted it from my end.Thanks again, and ... Karl Williams SIngle UserClosed Pre-purchase questions for wpDataTables   Updated May 5, 2023 at 6:28pm   2 Most recent comment from Miloš Jovanović:Hi, Karl.1. In terms of limiting a table to only show rows for each logged in user ( for the currently logged user ID),we have this feature : Creating Editable Tables in WordPress where users can se ... Ionut Cristescu Collect data from a website and use it on my own wordpress siteClosed Pre-purchase questions for wpDataTables   Updated May 4, 2023 at 12:18pm   2 Most recent comment from Miloš Jovanović:Hi, Ionut.Thanks for reaching out to us.In terms of providing the data source, i am afraid that we are not able to help you with that.Our support can only advise you how you can use your data source ... Ben Moffett Importing a Very Large FileClosed Pre-purchase questions for wpDataTables   Updated May 4, 2023 at 11:04am   2 Most recent comment from Miloš Jovanović:Hi, Ben.Thanks for reaching out to us.-You are correct.  Data that has more than a few thousand rows can  not be imported in this way directly via the plugin - this is a limitation that is coming ... Allan Tan HTML EmbedClosed Pre-purchase questions for wpDataTables   Updated May 3, 2023 at 6:40pm   3 Most recent comment from Miloš Jovanović:Hi, Allan.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Anshul Khare regarding purchase of diffrent pluginsClosed Pre-purchase questions for wpDataTables   Updated April 21, 2023 at 3:54pm   2 Most recent comment from Miloš Jovanović:Hi, Anshul Khare.Thanks for reaching out to us.-No, add-ons do not come included with the main Plugin;each add-on is sold separately.Our management will consider creating Bundle Deals which might all ...