As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Matt2012 PHP 7Closed   Report Builder for wpDataTables   Updated September 12, 2017 at 8:04am   6 Most recent comment from [deleted]:Hi Matt2012,Are these errors stop plugin to work normally or not? I think these errors are just notices and can't cause plugin to stop to work. PSDuncan URGENT ASSISTANCE!Closed   Report Builder for wpDataTables   Updated September 11, 2017 at 5:36pm   1 Most recent comment from PSDuncan:I am trying to get assistance with the issues on the report button please assist! I have an open ticket that is being ignored. powerphone Report outputClosed   Report Builder for wpDataTables   Updated September 6, 2017 at 5:07pm   2 Most recent comment from [deleted]:Hi powerphone,Thank you for the purchase.We have plans to implement PDF document but unfortunately we can’t yet define a ETA for the feature. SteveCliffAtos Template design - multiple filesClosed   Report Builder for wpDataTables   Updated July 31, 2017 at 3:54pm   2 Most recent comment from [deleted]:Hi Steve,Unfortunately something like this is not possible out of the box. At the moment it is possible just to generate one file per row, but not to generate reports by grouped rows. Rafael Multiple reports with different variables on same pageClosed   Report Builder for wpDataTables   Updated July 23, 2017 at 10:23pm   6 Most recent comment from Rafael:Hi Milos,i solved the Problem by generating a personal page for every user and show user-specific content only.Thanks for your help SteveCliffAtos Not picking up field dataClosed   Report Builder for wpDataTables   Updated July 18, 2017 at 1:17pm   19 Most recent comment from [deleted]:Hi Steve,I am glad that you have resolved the issue. This explanation helps me as well Thank you.We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. ... Andrew DuPree Word documents downloaded as excelClosed   Report Builder for wpDataTables   Updated July 17, 2017 at 9:56am   16 Most recent comment from [deleted]:Hi Mkoche,Could you gave me a temporary admin access so I can take a look? If it is please open new ticket, make it private and send me credentials there. sapuru Report downloading doesn't workClosed   Report Builder for wpDataTables   Updated June 1, 2017 at 9:31am   4 Most recent comment from [deleted]:Hi sapuru,I take a look at your two reports. Report with ID 1 has empty tamplate and that is the reason why there isn't any data in the report. Second report with ID 2 has variables and it's working ... Jerry Turk Report outputClosed   Report Builder for wpDataTables   Updated May 22, 2017 at 3:06pm   16 Most recent comment from Jerry Turk:Hi Miljko, Thank you for the update and your assistance resolving this matter. I use wpDataTables on a couple of web sites, it is a very good plugin. Jerry ibrahimhashim HTTP ERROR 500Closed   Report Builder for wpDataTables   Updated May 17, 2017 at 8:14am   19 Most recent comment from [deleted]:Hi ibrahimhashim,Please install php zip extension on your server and that should solve this problem Issac Chua Skip line if value is emptyClosed   Report Builder for wpDataTables   Updated May 16, 2017 at 3:23am   3 Most recent comment from Issac Chua:Thanks for the exact file to modify, very much appreciated! carbolivar No Descarga reporte en DOCXClosed   Report Builder for wpDataTables   Updated May 15, 2017 at 9:19am   4 Most recent comment from [deleted]:Hi Carbolivar, Could you check server error log and try to find reason why is this happening? Also make sure that you have latest version of plugin installed. Axelmet http error 500 - variable in table rowsClosed   Report Builder for wpDataTables   Updated April 8, 2017 at 1:22pm   20 Most recent comment from [deleted]:Hi Axelmet,Thank you for your great review. Gravity form integration is something that we are working on zeiwander </br> Dont work in the report, i need a /nClosed   Report Builder for wpDataTables   Updated March 14, 2017 at 1:28pm   37 Most recent comment from zeiwander:Thanks MilosIts correct, i have the orientation changed! John Johansen Report Builder table folumn filter problemClosed   Report Builder for wpDataTables   Updated March 13, 2017 at 1:53pm   7 Most recent comment from [deleted]:Hi John Johansen,Thank you for the purchase.1. Yes you are right, you have to change MySQL query if you want to add/remove column from wpDataTable. If you already created wpDataTable it is recommende ...